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Genting Hotel Jurong

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Traveller (343)
Room & Suite (123)
Dining (16)
Ratings and reviews
  • Excellent22%
  • Very good36%
  • Average27%
  • Poor8%
  • Terrible7%
Travellers talk about
“free shuttle”(37 reviews)
“mrt station”(26 reviews)
“swimming pool”(24 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
Suites
Fitness centre
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
Self-Serve Laundry
3 Star Hotel
The fabulous location, family- and child-friendly environment, and range of fun amenities make this vibrant hotel the ideal family getaway. Located at the heart of the action near Festive Walk, Festive Hotel puts you just minutes away from Universal Studios Singaporeâ„¢, S.E.A. Aquarium...
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Location and contact
2 Town Hall Link, Jurong 608516, Singapore
28 km to Changi Airport
108 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (392)
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All reviewsfree shuttlemrt stationswimming pooljurong eastwalking distancesentosa islanddeluxe roombusiness tripshopping mallbig boxbreakfast buffetacross the roadbasic amenitiesno frillspublic transportwest areaindustrial area
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1 - 5 of 341 reviews
Reviewed 2 days ago via mobile

Is 2am when I'm writing this review 😡 Everything is good except the bed is so uncomfortable. The bed is quite high compare to others hotel . The mattress is not very hard but it just so difficult to fall sleep.More

Thank FLBBPCMM
Response from Darshan Lionel R, Assistant Director at Genting Hotel JurongResponded yesterday

Dear FLBBPCMM, I regret to hear that you did not have a pleasant experience last night. Please contact our Duty Manager or myself directly for immediate assistance. We value your patronage, and hope that you will give us the opportunity to ensure your remaining stay...More

Reviewed 3 weeks ago via mobile

Had stayed in Genting Jurong for a period of 9 days from June 17 to June 25 during a business trip. Hotel was chosen by host company and it was very near to my place of visit. Location is good, very near to Jurong East...More

Thank deepaksdas
Response from Darshan Lionel R, Assistant Director at Genting Hotel JurongResponded 3 weeks ago

Dear deepaksdas, I regret to hear that you recent stay at our hotel fell short of expectations. Please be rest assured that your feedback will be shared with the relevant team members for their immediate attention and review. We value your patronage, and hope that...More

Reviewed 3 weeks ago via mobile

New hotel in Jurong East stayed here as it was close to where I held meetings. The room was extremely small 2 single beds and you are lucky to walk around the outside of the beds easily, that’s how the size of the room is....More

Thank Alan G
Response from Darshan Lionel R, Assistant Director at Genting Hotel JurongResponded 3 weeks ago

Dear Alan G, Thank you for your feedback. I regret to hear that you recent stay at our hotel did not meet your desired expectations. Please be rest assured that your feedback will be shared with the relevant team members for their immediate attention and...More

Reviewed 3 weeks ago

Stayed this property on a Business trip to Singapore, the Rooms are Tiny but well cleaned. The Hotel is near to Jurong MRT. the Breakfast Menu is not pleasent, I could not get Omellete in Breakfast which is given around the World without any hesitation...More

Thank Faisal P
Response from Darshan Lionel R, Assistant Director at Genting Hotel JurongResponded 3 weeks ago

Dear Faisal P, Thank you for your feedback. I regret to hear that you recent stay at our hotel did not meet your desired expectations. Please be rest assured that your feedback will be shared with the relevant team members for their immediate attention and...More

Reviewed 4 weeks ago via mobile

Over the last 2 years I've stayed in Genting many times. I've enjoyed the facilities and the location as it suits some personal and business needs and the staff always treat me well during my stays. Having not been to the hotel for a few...More

Thank iSimon
Response from Darshan Lionel R, Assistant Director at Genting Hotel JurongResponded 3 weeks ago

Dear iSimon, I regret to hear that you recent stay at our hotel fell short of expectations. Please be rest assured that your feedback will be shared with the relevant team members for their immediate attention and review. We value your patronage, and hope that...More

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About
Description
The fabulous location, family- and child-friendly environment, and range of fun amenities make this vibrant hotel the ideal family getaway. Located at the heart of the action near Festive Walk, Festive Hotel ...More puts you just minutes away from Universal Studios Singapore™, S.E.A. Aquarium™ – the world’s largest aquarium, Adventure Cove Waterpark™, and all-day dining, shopping and entertainment. In addition to the luxurious king or twin beds in all our rooms, a loft bed is available in every Deluxe Family room to make the children’s stay even more memorable. Options for cribs are also available to accommodate families with babies. Less
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Beachfront
Room Service
Bar/Lounge
Spa
Breakfast included
Free Parking
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (343)
Room & Suite (123)
Dining (16)
Pool & Beach (13)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jtbtour
December 27, 2017|
AnswerShow all 4 answers
Response from Frankie715 | Reviewed this property |
Yes but now i am not sure because believe they changed their policy. 1 car per night
0
Votes
ayeplejen
October 22, 2017|
Answer
Response from Lucian T | Reviewed this property |
Hi, I was in bussines trip so I do not kno all the packages and what include. Sorry! Bettet ask direct hotel!
0
Votes
SuketBhatia
June 27, 2017|
AnswerShow all 4 answers
Response from GentingHtlJurong | Property representative |
Dear Sukebhat, My sincere apology for the late reply. The 3D2N multi attraction package does not come with breakfast. Adult Breakfast is at S$18++ and Child at S$9++. However our child is only 3 years old is complimentary... More
0
Votes
Room Tips
"Get rooms on higher floor, at least quieter and more view, though nothing much to see around."
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"Request for a higher floor."
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"If you want to stay in the west with shopping centres and food, this is good. All within walking distances."
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"make sure the floor you are allocated is smoke-free"
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