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Hard Rock Hotel Singapore

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Hard Rock Hotel Singapore
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1,894 Reviews from our TripAdvisor Community

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Showing 1,637: English reviews
Reviewed 11 January 2017 via mobile

Recommend this hotel for family with young kids just like me. We went as a family of 2 adults and two kids age 6&2. Its location is just in the prime location as compare to the others hotel in the resort. There is a wonder man made sand beach you know ur kids are safe from the waves at the...

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1Thank Estee P
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear Estee P Thank you very much for taking the time to share your passionate review on your recent stay with Hard Rock Hotel at Resorts World Sentosa. We are very proud to have a second to none and iconic beach pool which you can only find here. We are likewise thrilled to hear you enjoyed the accommodations and our...

Reviewed 10 January 2017

i spent 2 nights at this hotel while traveling for business. The room was beautiful, very spacious and modern, with all the amenities and a great bed. The room itself as well as common spaces were very clean. Not sure about the hotel's restaurant, as we had breakfast at the hotel's conference center as part of the conference we attended....

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Helpful?
Thank FannyV_Athens
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear FannyV_Athens Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. I am delighted to learn that you have enjoyed your accommodation and your overall stay. I have shared your comments to the team and we look forward to welcoming you and your friends back soon! Rockin regards, Jayson Diaz Estacio Guest...

Melbourne, Australia
Reviewed 7 January 2017

It's worth staying here just for the pool alone - it has a great beach area and nice wet bar, water temperature is just perfect. Location is super convenient to everything on Sentosa, great service, would recommend!

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Helpful?
Thank MarkLS_1975
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear MarkLS_1975 Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations as we aim to be the number one GO-TO destination for the whole family with plenty to offer both children and adults. We...

Singapore, Singapore
Reviewed 3 January 2017

The ice machines on every floor, a pool that mimics the beach, pool bar within the 'beach pool', great spacious room and bathroom; great service and hospitality.... once you get the hang of getting around the island through the various short cuts, its an interesting urban- village tropical island escape. do avoid public holidays as getting in and out via...

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Helpful?
Thank psychestation
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear psychestation It gives us genuine pleasure knowing that you have enjoyed your overall stay with Hard Rock Hotel at Resorts World Sentosa and we truly appreciate your generous review. We are indeed very thrilled to hear that you have enjoyed our incredible beach pool, our accommodations and most of all our legendary rockin' service. We will absolutely share your...

Reviewed 3 January 2017 via mobile

Really very disappointed with the hotel overall. Very bad service. Very bad food. Staff not friendly. Had to carry my own luggage during checkout. Buffet not good for vegetarians. The worst hotel I've ever come across .

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Helpful?
Thank Ankit A
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear Ankit A Thank you for taking time to provide a review on your recent stay. We regret to hear that we did not provide the accommodations nor comfort level that met your expectations. We will reassess the points you have raised and we appreciate your insights. Kind regards, Jayson Diaz Estacio Guest Experience Manager

Singapore
Reviewed 2 January 2017

Checked in on Xmas day at 1pm but was told by receptionist that room was not ready till 3pm(check-in time). But minutes later, she manage to get us a king-size bedded room on the 6th floor and the view was fantastic. The room is bigger than festive hotel's, nicer of cos to say the least. it has a pull out...

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Helpful?
Thank kovac17
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear kovac17 Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. I am delighted to hear that we have provided you a comfortable accommodation with a stunning view of our state of the art beach pool. I look forward to welcoming you and your friends back soon for more great stays. Rockin...

Singapore, Singapore
Reviewed 2 January 2017

Stayed in this hotel for our family staycation. Gonna listed the Pros & Cons as below: Pros: 1) Hotel is clean and great 2) Awesome swimming pool 3) Room is clean 4) Shuttle buses available around RWS hotel areas 5) Friendly staffs Cons: 1) Check-in Counter is super slow

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Helpful?
Thank shirah75
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear shirah75 Thank you so much for sharing your praiseworthy review. I am delighted to hear that we have provided you a comfortable accommodation with value added service by our team members. As a hotel of our scale, we are always looking for ways to improve on our offerings and services. Having said that we are diligently monitoring the speed...

Singapore, Singapore
Reviewed 31 December 2016 via mobile

The deluxe room is rather spacious and the bed and pillows are so comfortable. My only complaint is that the aircon is too cold. I have to switch it off every now and then. The man-made beach is a must-go. Exclusively to Hard Rock Hotel guests. There are various types of pools too. There is even a pool bar where...

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Helpful?
Thank KaiBoon
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear KaiBoon Thank you so much for sharing your praiseworthy review. I am delighted to hear that we have provided you a comfortable accommodation and for enjoying our state of the art beach pool. We have shared your kind comments with our staff and all of us look forward to welcoming you back soon to Hard Rock Hotel Singapore for...

St. Pierre de Juillers, France
Reviewed 31 December 2016 via mobile

We have just spent 3 nights at the Hard Rock Sentosa with our 2 children aged 13 and 11. We rarely write bad reviews but Hard Rock 5 * this is not. If it had just been one thing we'd let it go, things happen everyone's human and mistakes can be made but this was just one bad thing after...

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Helpful?
Thank CharenteMaritime
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear CharenteMaritime Thank you for taking time to provide a review on your recent stay. We regret to hear that we did not provide the accommodations nor comfort level that met your expectations. We will reassess the points you have raised and we appreciate your insights. Kind regards, Jayson Diaz Estacio Guest Experience Manager

Jakarta
Reviewed 30 December 2016

Hard Rock Hotel Sentosa had family swimming pool,large room and just a step from Universal Studio Singapore and one stop by monorail to Vivo City. But the rate quiet expensive compare to five star hotel at Orchard,that's why we just book room only.

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Helpful?
Thank Fiofaith
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear Fiofaith Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are thrilled to hear you enjoyed the accommodations and our incredible pool, it is truly a destination by itself. I look forward to welcoming you and your friends back soon for more great stays. Rockin regards, Jayson Diaz Estacio Guest...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. All at the doorstep of Universal Studios Singapore®, and S.E.A. Aquarium™, as well as Asia's flagship of the world-renowned ESPA. ... more   less 

Additional Information about Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway | Resorts World Sentosa, Sentosa Island 098269, Singapore
Region: Singapore > Sentosa Island
Price Range: $271 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Singapore 5*
Number of rooms: 364
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Priceline, Asiatravel.com Holdings and Travelocity so you can book your Hard Rock Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island
Hotel Style:
#7 Spa Hotel in Sentosa Island
#8 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Singapore staff and other travellers.
19 questions
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Questions? Get answers from Hard Rock Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in 867 and being far from the elevator was not a problem”
 of 5 bubbles Sordnaxela, 18 Feb 2017 | Read review
“Choose pool view if possible. Go by level 1 convention hall route that lead you to the many eateries within minutes.”
  • bathroom
  • rain shower
  • view from balcony
  • big pool
  • 2 Super Single bed
  • free phone to use during stay
 of 5 bubbles AhSiong25, 14 Feb 2017 | Read review
“Ask for a room closer to the elevator otherwise you will be walking a considerable distance.”
 of 5 bubbles Saxman091, 20 Jan 2017 | Read review
“Higher floors and rooms at the ends of corridors will give you a corner room with both pool view and harbour view.”
 of 5 bubbles Taylor2009, 12 Jan 2017 | Read review
“non pool facing rooms may be quieter and offer better views.”
 of 5 bubbles psychestation, 3 Jan 2017 | Read review
5 of 5