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Hard Rock Hotel Singapore

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1 room 2 adults 0 children
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Hard Rock Hotel Singapore
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1,947 Reviews from our TripAdvisor Community

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Showing 1,686: English reviews
Brisbane, Australia
Reviewed 12 October 2015

Stayed here as part of a convention in a twin room so had a reasonable rate. Room was very clean, spacious, and had comfortable beds with good separation of shower from toilet. Lighting however was very dim, shower pressure low and hot water slow, and most annoyingly no free wifi. There is a 50m lap pool in addition to large...

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Helpful?
Thank LNorton62
HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore, responded to this review

Dear LNorton62 All of us at Hard Rock look forward to welcoming you back soon! Rock On! Love All – Serve All Jayson Diaz Estacio Guest Experience Manager

Singapore, Singapore
Reviewed 8 October 2015

Have to wait for at least 20 mins to check in. The lift and the corridor are dark but the room are fine and comfortable for my liking. The staffs are friendly. You will have to pay for using the WiFi. They all had towels available for you at the pools. We had a deluxe room, which was suitable for...

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2Thank sammiteo
perth
Reviewed 8 October 2015

just spent 6 days at this Resort on Sentosa Island. The hotel itself when you enter is quite dark, it probably was in keeping with the rock feel or theme of hotel. I have not stayed in other Hard Rock properties before so I don't know whether this is the same for all the Hard Rock hotels. However, the room...

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2Thank supergroovymum
Singapore, Singapore
Reviewed 7 October 2015

Hotel service was very poor, after booking the hotel and confirming with the hotel the next day, when we arrived there we were told that our booking was actually cancelled and and they had already informed us, when we did not even receive any call or mail from them. And also food was terrible after consuming the meal all of...

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2Thank Janel1710
Ireland
Reviewed 7 October 2015

This hotel is dark and dingy. Everything is black - carpets, furniture, rooms. It is definitely not a five star hotel. Carpets are dirty, rooms are shoddy and prices are astronomical. The restaurant has metal canteen-style tables, the hot food is cold and the choice is limited. In its favour, the staff are excellent. Very friendly and helpful but they...

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1Thank road_runner_eire
Brisbane, Australia
Reviewed 6 October 2015

We just spent 3 nights here as a stopover en route to Thailand, overall I thought it was an average hotel, this is why.... Positives: Great location on Sentosa, walking distance to all the main attractions ie. universal studios, aquarium, water park, Merlion etc etc. Fantastic swimming pool area, has a man made beach area, with lots of other lagoons,...

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2Thank YorkiePom
Singapore, Singapore
Reviewed 4 October 2015

I was planning my proposal with my girlfriend and has seek assistance from the Hard Rock Hotel concierge department. I was being assigned to a staff named Yugen. My plan and timing were in a rush and I was glad that he was very proactive and approachable.We had several calls that few days and luckily with all his help, I...

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2Thank Jsht88
Tehran, Iran
Reviewed 1 October 2015 via mobile

The hotel was great and the staf also were concerned the concierge mr jega and yadi were excellent the pool was good for the children and universal studios was fun fun fun the sea agua was great the food in sentosa was perfect The lost wonder was closed due to Maintenence and this wasnt good The beach needs to be...

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2Thank pejmanghk
Reviewed 1 October 2015 via mobile

Despite the paid WiFi everything is excellent. Great location and very close to all the sentosa attractions. The staffs were all helpful and nice especially Mr. Jega .the pool area is amazing and so great for the child.I will be back this hotel if I want to make another trip to Singapore.

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1Thank nazanin e
Perth, Australia
Reviewed 30 September 2015

The doormen are great. As soon as we arrived they helped unload our bags and made us feel welcomed. The check in was a disaster. We had to stand in a queue for 2 hours before we got served. This was enough that I wanted to leave. The check in staff had no idea what to do as we had...

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4Thank 2014FpvGt

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hard Rock Hotel Singapore offers uniquely designed accommodations with orchestrated service that delivers authentic experiences. Enjoy fashionable dining and entertainment options that combines both five-star service with a rock and roll edge only Hard Rock Hotel Singapore can offer. What’s more, being in a centralised location in the resort means you are minutes away from some of the region’s top attractions, such as Universal Studios Singapore® and S.E.A. Aquarium™, as well as Asia's flagship of the world-renowned ESPA. For those who need to host special events, take your pick from some of the best meeting and conference facilities, as well as an indoor exhibition space, including 30 function rooms and Asia's largest column-free ballroom that seats up to 6,500 guests. ... more   less 

Additional Information about Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway | Resorts World Sentosa, Sentosa Island 098269, Singapore
Region: Singapore > Sentosa Island
Price Range: $294 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Singapore 5*
Number of rooms: 364
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Orbitz, Travelocity, Asiatravel.com Holdings, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island
Hotel Style:
#8 Spa Hotel in Sentosa Island
#9 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Singapore staff and other travellers.
26 questions
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Questions? Get answers from Hard Rock Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view rooms have the view. However they also have the noise from the pool area and concerts in the area behind.”
joa376, 21 Apr 2017 | Read review
“Get the end corridor rooms with double beds. Huge.”
LayPengn, 19 Mar 2017 | Read review
“higher floor have better sea view, keep away from the pool side if you doesn't like to wake up early by the kids noise.”
534irist, 16 Mar 2017 | Read review
“Room 462 gets decent lobby Wifi. Music playing 24/7 - if you are a light sleeper, you may want a room further away from the lobby.”
TheYasMan, 15 Mar 2017 | Read review
“A room facing the pool is nice but can be noisy when it is crowded. A quieter room will be the ones facing the greenery and cable cars.”
JustinaLee, 5 Mar 2017 | Read review
5 of 5