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Shangri-La's Rasa Sentosa Resort & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$538*
US$244*
US$538*
US$244*
US$538*
US$244*
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3,584 Reviews from our TripAdvisor Community

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Showing 3,051: English reviews
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Barcelona, Spain
Reviewed 3 days ago NEWvia mobile

Got to the hotel and was impressed by the lobby and the view over the pool area. Had high expectations. We had stayed just in a 5star hotel in Singapore downtown and hoped to get the same wow factor. Got to the 9th floor, the carpet is worn and a bit smelly. Got to the room and unfortunately no wow...

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Helpful?
Thank Muumionthego
Reviewed 3 days ago NEW

Overall very good. The view, service and the spacious room. The buffet dinner is not impressive but the breakfast is, the best thing is the facilities for children. There is a water slide and indoor playground. I would recommend it for family travelling with kids

Review collected in partnership with shangri-la.com
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Helpful?
Thank Sederthe
Orchard Road, Singapore
Reviewed 5 days ago NEWvia mobile

Excellent brunch with the family in Sentosa. We had sea view and buffet was excellent with sea food, BBQ, French cheese, etc.. and free flow of champagne veuve clicquot ! After brunch, you can enjoy the pool and slides ! Brunch is Free for kids below 11 !

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Helpful?
Thank jules2a
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear jules2a, Thank you for your review. Happy to read that you and your family had an excellent Sunday Brunch experience. Complimentary access to the swimming pool was part of the Mother’s Day brunch celebration at our resort. My team and I look forward to welcoming you and your family back to our resort sometime soon! Yours sincerely, Tane Picken...

Reviewed 5 days ago NEW

Excellent customer service, given complimentary red wine & brownie cake & welcome fruits during check in & the room is clean & comfort. Just a bit disappointed on room pillow which is not firm enough for good sleep.

Review collected in partnership with shangri-la.com
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Helpful?
Thank CK_8109
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear CK_8109, Thank you for your wonderful review via TripAdvisor. Am extremely delighted to know you had a memorable stay at our resort. On the other hand, we are sorry that our pillows were not to your liking - we understand that a correct pillow is vital to ensure a good night’s sleep, as such, our resort provides an extensive...

Singapore, Singapore
Reviewed 5 days ago NEW

The family booked 2 rooms under the Family Fun package and I must say, my little 2 year old did enjoy herself with all the water parks and facilities. The only issue I had was that the swimming pool was shut for approx 2-3 hours as a little kid (i am supposing!) had pooped in the pool and everyone was...

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Helpful?
Thank mcChuaMD
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear mcChuaMD, Thank you for your review via TripAdvisor. Happy to know you and your family had a wonderful time at our resort and appreciate our facilities, splash pad, buffet breakfast and dinner. On the other hand, we are sorry for the inconvenience caused with the closure of the swimming pool during your stay due to an unforeseen faecal incident...

Reviewed 6 days ago NEW

My family had an awesome time here. The staff are extremely helpful and the activities for the kids ensured we all had a great time. A big thank you to the pool and kids club staff, you were fantastic Fifi, Jo, Lucky and Benny just to name a few that made an impact on my family.

Review collected in partnership with shangri-la.com
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Helpful?
Thank PaulaHoliday2017
Reviewed 6 days ago NEW

Nice hotel, clean and various choices around. Close to the beach, but it is quite small. It is a short distance from Universal studios. There is a bus connecting all the main points of the island, as well as getting to an MRT station. Transport is very easy. Good choice of breakfast.

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Helpful?
Thank Roxana C
Reviewed 6 days ago NEW

My daughter has been celebrating her birthdays at Shangri-la Sentosa for many years now and this year was particularly special and memorable largely due to the staff who had such an upbeat team spirit we as well as other guests could not ignore - everyone from Julie at reception/Guest service, Polina (even if she was already transferred to another division),...

Review collected in partnership with shangri-la.com
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Helpful?
Thank X5111GSmaria
Singapore, Singapore
Reviewed 1 week ago

I choose Deluxe sew view room this time. (Twin bed, cause only twin bed room with bath tub) But staff can help you to join the bed. My boy fully enjoy the Kids Pool & the indoor play. Staff are friendly, food quality also good. Most important they my boy love the kids menu here. which makes me happy as...

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Helpful?
1Thank vivickyliu
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear vivickyliu, Thank you for your review via TripAdvisor. Happy to know your son thoroughly enjoyed the kids club as well as the indoor playground. We also appreciate your compliments on the children's dining options and the team. All of us look forward to welcoming you and your family back to our resort soon! Yours sincerely, Tane Picken General Manager

Singapore
Reviewed 1 week ago

From staff to the rooms and restaurants and facilities, every bit is of high standards. My daughter really enjoyed her stay there during my birthday with the activities organised by the Toots Club. Service was personal and attentive. Keep up the good work.

Review collected in partnership with shangri-la.com
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Helpful?
1Thank Burns_Kazuo
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review

Dear Burns_Kazuo, Thank you for choosing to celebrate your birthday with us! Happy to read that you and your family had a wonderful time at our resort and your kind compliments have been shared with the team. All of us look forward to be of service to you and your family in the near future! Yours sincerely, Tane Picken General...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more   less 

Additional Information about Shangri-La's Rasa Sentosa Resort & Spa

Address: 101 Siloso Road, Sentosa Island 098970, Singapore (Formerly Shangri-La's Rasa Sentosa Resort)
Region: Singapore > Sentosa Island
Price Range: $385 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sentosa Resort & Spa 5*
Number of rooms: 454
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Cheap Tickets, Agoda, Priceline, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Shangri-La's Rasa Sentosa Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Rasa Hotel Sentosa Island
Shangri La Sentosa
Hotel Style:
#3 Spa Hotel in Sentosa Island
#3 On the Beach Hotel in Sentosa Island
#3 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sentosa Resort & Spa staff and other travellers.
82 questions
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London, UK
Wirral
10 months ago
11 months ago
Upper Hutt, New Zealand

See all questions (82)

Questions? Get answers from Shangri-La's Rasa Sentosa Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room closer to the restaurants otherwise they will place you at the end of the corridor!”
mcChuaMD, 22 May 2017 | Read review
“Sea view with higher level”
vivickyliu, 17 May 2017 | Read review
“Floor 11 and sea view room!”
karipur0nah0, 17 May 2017 | Read review
“Ground floor ocean view rooms offer the best access to the pools.”
ptchev-traveller, 14 May 2017 | Read review
“Must have a room with a view”
humpspence, 4 May 2017 | Read review
5 of 5
Shangri-La.com
US$244* /night
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Booking.comUS$244
TripAdvisorUS$244
AMOMAUS$538
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*Disclaimer
Prices are for 1 room, 2 adults
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