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W Singapore Sentosa Cove

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1 room 2 adults 0 children
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W Singapore Sentosa Cove
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1,739 Reviews from our TripAdvisor Community

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There are newer reviews for W Singapore Sentosa Cove
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Showing 1,582: English reviews
Singapore, Singapore
Reviewed 5 August 2016 via mobile

I love W brand and W Singapore is one of my favorite W hotels in the world. The room size is very big compare to other hotels in Singapore. The hotel is close to lots of nice restaurants. But the location is away from the city it would be quite difficult to get around if you come for visiting Singapore....

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Helpful?
Thank ashlhan
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi ashlhan, Thank you for fabulous review! It is a pleasure to hear that you are a regular at W Singapore – Sentosa Cove and your loyalty towards the brand. W is a contemporary design lead lifestyle brand. Each W Hotel is designed to reflect the brand’s ongoing dedication and passion for innovation in design. The rooms are intended to...

Sydney, Australia
Reviewed 4 August 2016 via mobile

Our family stayed at the W Singapore in transit from Copenhagen to Sydney for one night and had a wonderful stay. All staff were fantastic and could not do enough for you. Despite the multitude of activities available on Sentosa Cove we spent our entire time by the magnificent pool. Our room was made available for us upon arrival at...

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Helpful?
Thank Ceepeebee
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Ceepeebee, Thank you for your lovely feedback! It is always a pleasure to see a family enjoying their time with us. We truly take pride in on our whatever/whenever promise and I am thrilled that my talents were able to WOW you during your stay! We are glad to hear that you enjoyed our WET (Pool), we personally love...

Suzhou, China
Reviewed 3 August 2016

About 10 days before my stay in W, Isabel, Coordinator of the hotel contact me by email. After i told her my information, my room was updated to Marvelous suite, as i am a Platinum member. Also they delivered a rollaway bed to my room, which my 4 years old boy was very excited with. The room was great. Also...

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Helpful?
Thank 11,916,189
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi 11916189, Thank you for your fantastic review and taking the time to share your wonderful experience with us! I am simply glowing that you had such an enjoyable stay here with us, great to have your kind words regarding our talents (staff). It is nice to know you got to explore our neighbouring food joints and perhaps took a...

Haverhill, United Kingdom
Reviewed 3 August 2016

Just got back from just over a week at the W in Singapore and cannot speak highly enough about it. Just about everything was first class from the moment we arrived. The staff were the jewel in the crown with Rissa, Gao and Ian leading the way with knowledge, helpfulness and professionalism that I have not seen before. The large...

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Helpful?
Thank Glenn S
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Glenn, Danielle, Isabelle & Emmy, Thank you for your dazzling feedback. For the record, you have just put a smile on all our faces with your review. We are thrilled to know how W Singapore was able to WOW you during your stay. I am delighted to learn about how you W Singapore was able to WOW you during...

Kaohsiung, Taiwan
Reviewed 2 August 2016

I've stayed at this hotel a few times and it keeps with the W charms and standard that you would expect from this brand. The rooms are comfortable and big with lots of lighting moods for any occasion. I also love the pool and the bar. There was a party there last time I was here but it's also a...

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Helpful?
Thank simonavicii
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi simonavicii, Thank you for such a positive review! We are delighted the room, service and all around W experience. As design is one of the Passion Points of W brand, follow by music, fashion and fuel, the design elements (like the mood lighting) and fixtures are inspired by the dynamic cosmopolitan lifestyle mixed with Sentosa’s vibrant natural surroundings, which...

Reviewed 2 August 2016 via mobile

So it meets all the W standards, great service, nice rooms, beautiful pool, great DJ... Everything an urban oasis in downtown Manhattan would have... Except it's in Sentosa Cove. I mean there are families and children and Chinese tourists much akin to a holiday inn but the ambience is tweaked to hipster chic. See what I mean about confused? There...

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Helpful?
Thank Shayanhk
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Shayanhk, Thank you for taking the time out of your busy day to write us a review. I truly appreciate your honest and positive feedback. We are saddened to hear that your stay with us did not meet the expectations you have come to appreciate about the W brand. I do apologize if my team did not mention about...

Reviewed 1 August 2016 via mobile

Since arrived in the hotel, the greetings in the entrance were very welcoming and very helpful, have a dinner in The Kitchen Table which the staff very helpful especially Iqbal and Alley, also in the breakfast time, the greetings from the hostess Sherrin will bright your day and very attentive and friendly staff especially Sheila, very enjoyable with my stay...

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Helpful?
Thank Pradnya P
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Pradnya P, Thank you for such a positive review! I truly appreciate your kind note and am delighted that our talents (staff) made you feel warm and welcomed upon arrival. We are glad to see that you enjoyed your meals at our restaurant and for highlighting the efforts of our talents. We will definitely share your compliments with Iqbal,...

Montreal, Canada
Reviewed 1 August 2016

I was here on business - my meeting was held at this hotel. The room are very glamorous and very spacious - possibly the biggest hotel room I've stayed in. Also the most comfortable bed I've slept in. The pool is great, the breakfast is awesome, the meeting room was very nice with friendly staff...really the only pitfall of this...

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Helpful?
Thank Casssssssss
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Casssssssss, Thank you for your nice feedback! We are glad to read that your stay was great and that you found our W Signature bed comfy. W is a contemporary design lead lifestyle brand. The rooms are intended to maximise space and offer a unique experience. We truly take pride in our whatever/whenever promise and I will share your...

Singapore, Singapore
Reviewed 31 July 2016

Checked in with my Bestie, the bride-to-be on Friday evening 29 July 2016 (groom-to-be went to pick up friends from the Airport). We booked 2 rooms for Fri night stay and W gave 1 room Complimentary for the couple, plus couple paid one night stay on Sat night. Wedding was held Sat late morning. We waited ONE WHOLE HOUR to...

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Helpful?
Thank Vacationalism
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Vacationalism, Thank you for taking the time to write us your feedback, I am very sorry to learn about your experience, it must have been very frustrating for you. I have investigated this incident with my team and there were some miscommunications on the room type for the complimentary room for the couple. However, as my team were trying...

Singapore, Singapore
Reviewed 31 July 2016

Where to start? I really wanted to like this hotel a lot, but alas there were some minor and not so minor issues that make me have to be critical. First to sketch the scene, I planned a birthday and babymoon staycation for my wife. Living in Singapore and my wife already being 8 months + pregnant, I needed to...

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Helpful?
2Thank Alexbyl
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Alexbyl, Thank you for sharing your experience with us. We value the constructive feedback you have given and we will review each point made to improve our guest experiences. I am glad that your stay with us was overall a pleasant one thanks to the WOW moment created by us in the room for your wife. At W Singapore,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more   less 

Additional Information about W Singapore Sentosa Cove

Address: 21 Ocean Way, Sentosa Island 098374, Singapore
Region: Singapore > Sentosa Island
Price Range: $392 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Singapore Sentosa Cove 5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com and Expedia so you can book your W Singapore Sentosa Cove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Luxury Hotel in Sentosa Island
#4 Spa Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from W Singapore Sentosa Cove staff and other travellers.
21 questions
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See all questions (21)

Questions? Get answers from W Singapore Sentosa Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Balcony with view of the pool and marina”
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 of 5 bubbles ashishrawat12, 9 Mar 2017 | Read review
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 of 5 bubbles Little_Miss_Aero_Eng, 3 Mar 2017 | Read review
“Superior room”
 of 5 bubbles P2560VNannb, 21 Feb 2017 | Read review
“Ensure no one is smoking next to your Away Room!”
  • Plunge Pool
  • Cheers
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  • Good Morning
  • Private plunge pool
  • Away Room
  • Private plunge pool
 of 5 bubbles LiawS, 20 Feb 2017 | Read review
5 of 5