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Crowne Plaza Changi Airport

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Crowne Plaza Changi Airport
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4,184 Reviews from our TripAdvisor Community

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Showing 3,644: English reviews
SF Bay Area
Reviewed 5 days ago NEWvia mobile

For the short 12 hours I was transiting here, the least I expected from a 5-star hotel was a hot shower. Well, I didn't get that luxury. I alerted the front desk about it, I made sure to say that I was leaving and there would be no point to send someone at the moment to "fix" it. When they...

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Helpful?
1Thank WindowPlease
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear WindowPlease, Thank you for taking time to share feedback of your recent stay with us. We apologise that your recent stay did not meet your expectations. We appreciate your comments on the hot water and we are sorry for the shortfall. Please be assured that we are currently working to make enhancements to deliver a more comfortable stay for...

Glasgow
Reviewed 5 days ago NEWvia mobile

Stayed here for one night on 5th April as a stop over at end of Far East holiday. While check in was efficient and airport location was easily accessible it was not wIthout issues. We decided to visit Clark Quay using MRT but were severely restricted time wise due to room safe not working. Two visits from housekeeping required, the...

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Helpful?
1Thank AnroGlasgow
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear AnroGlasgow, Thank you so much for providing us with a detailed review of your recent stay with us and for bringing this to our attention. We are deeply concerned about your experience and we are truly sorry for the inconvenience caused due to the shortfalls in our service. These are below our usual standards and kindly allow us to...

Reading
Reviewed 1 week ago

One of the best hotels I have stayed in. The staff were extremely helpful and friendly and the the rooms were faultless. The children enjoyed the pool and the breakfast is one of the best I've ever seen. It catered for everyone - including my fussy 12 year old who loved the waffles and bacon! We checked in late but...

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Helpful?
1Thank hazelkennedy
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Hazelkennedy, Thank you so much for your five-star review and we are delighted to know that you considered us as one of the best hotels you have ever stayed in. We strive to be your home away from home and it gives us great satisfaction to know that we had met your expectations. We will continue to work harder...

Singapore, Singapore
Reviewed 1 week ago via mobile

Being an aviation enthusiast, I booked a night for the premier runway view room at Crowne Plaza Changi Airport for a weekend plane spotting getaway, and was I impressed. The entire place was run to the highest standards one can expect from a full-service hotel. Counter staff were friendly and polite, and even offered me late checkout upon realising I...

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Helpful?
Thank jh_chua
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear jh_chua, Thank you for taking time to leave such a detailed review of your stay on TripAdvisor. Your kind words are truly encouraging. We are very glad to hear such positive comments from our guests like yourself and we will continue to work hard to present a great hotel our guests love. It is wonderful to know that you...

Sydney, Australia
Reviewed 1 week ago

This hotel is a walking distance from Terminal 3 (T3) in Changi airport. It is 10 mins walk to T2 and T1. Also the MRT and other shopping centre eg orchard Road and Clark Quay. The room was huge and very modern and so was the bathroom. The bathtub was huge I could lie in there (which is never possible...

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Helpful?
Thank MattandStev
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear MattandStev, Thank you for sharing your feedback on your recent stay with us on TripAdvisor. We are glad that you loved the seamless connectivity of our hotel location to the MRT as well as the airport terminals and you also found the Handy phone in the room useful during your stay. I am sorry to hear that you were...

Auckland Region, New Zealand
Reviewed 1 week ago

My wife and I stayed at this hotel last week when we had a 12 hour stop in Singapore. We didn't expect much from an airport hotel but all we wanted to do was sleep before our next flight. Turns out out was a really nice room with a bath and a shower, lots of options for dinner as it's...

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Helpful?
Thank Munlm
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Munlm, Thank you so much for taking time to share such a wonderful review of your stay experience with us. At Crowne Plaza Changi Airport, we endeavour to be a great hotel guests love. It gives us great pleasure to know that you and your wife had a fantastic stay and you loved every aspect of our services. Thank...

Hornchurch, United Kingdom
Reviewed 1 week ago

This hotel has the perfect location when you arrive in Singapore after a long flight as it is situated next to the airport, just a short walk from T2/3. We stayed for 2 nights and we had a relaxing day going into the city by train and a swim in the pool in the afternoon before continuing our journey back...

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Helpful?
Thank iris1242016
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear iris1242016, Thank you so much for taking time to leave us such a detailed review of your stay on TripAdvisor. Your kind words are truly encouraging! It is our mission to create a great hotel guests love and we strive towards creating a memorable and successful stay every time for all of our guests. We are delighted that you...

Reviewed 1 week ago

We stayed in the Crown Plaza which is alongside Terminal 3 at Changi Airport as we had an early morning flight and didn't want the rushing around associated with staying in a downtown hotel and then having to catch an early flight. The hotel is very well fitted out and the staff are friendly and helpful. If you want to...

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Helpful?
Thank Terry D
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Terry D, Thank you very much for taking time to share your feedback with us and choosing to stay with us. It is heartening to know that your stay with us was great and you found everything seamless. We are very glad to hear such positive comments from guests like yourself and we will continue to work hard to...

Reviewed 1 week ago via mobile

Stayed here for a stop over. Checked in at 12.10 am without a problem. Nice clean room and very spacious. Nice deco in the hotel and easy to find your way about. It's on T3 of the airport. Would recommend

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Helpful?
Thank Shaun P
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Shaun P, Thank you so much for choosing to stay with us during your stopover in Singapore and we appreciate the time you have taken to share your stay experience with us on TripAdvisor. We are delighted that you found us excellent for stopover in Singapore and it's our pleasure to serve you. It is great to know that...

Sydney
Reviewed 1 week ago via mobile

We stayed one night as we had a late flight in from Sydney. Nice clean room, very big and massive bathroom. It was a bit hard to get there as we were at Terminal 1 so we grabbed a cab which was faster than pulling our luggage on the train to the next terminal. Breakfast was good but extra. Kids...

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Helpful?
Thank Paige8886
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Paige8886, Thank you for taking time to share your stay experience with us on TripAdvisor. It gave us great pleasure to read your review and that you found our location fantastic for a stay while on a stopover in Singapore. It is heartening to know you had a restful stay and your little ones had a great time at...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 

Additional Information about Crowne Plaza Changi Airport

Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Region: Singapore > Singapore
Price Range: $201 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, IHG, Hotwire, Agoda, Hotels.com, Booking.com, Travelocity, HotelQuickly, TripOnline SA and getaroom.com so you can book your Crowne Plaza Changi Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#17 Spa Hotel in Singapore
#33 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Changi Airport staff and other travellers.
62 questions
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Questions? Get answers from Crowne Plaza Changi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a room with the bathroom not in front of the only window !!”
waperth, 29 Apr 2017 | Read review
“Don't get a room in the new wing as I was told that they are very small and noisy.”
wmercier, 28 Apr 2017 | Read review
“Higher floor, inside facing room”
328MichaelE, 27 Apr 2017 | Read review
“Rooms on level 8 were good”
joannel186, 19 Apr 2017 | Read review
“either book early for a good rate or try another hotel as its not worth the prices asked.”
henry5783, 18 Apr 2017 | Read review
5 of 5
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US$107* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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