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Crowne Plaza Changi Airport

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza Changi Airport
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4,271 Reviews from our TripAdvisor Community

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Showing 3,719: English reviews
Reviewed 29 October 2015

Best hotel to stay at if you are on a tight squeeze with your scheduling of flights. The hotel is steps away from Terminal 3 which also is a food hub of Changi airport opened 24 hours which is good for them midnight munchies, room was clean and modern, bathroom was tidy and large for an airport hotel, effect staff...

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Helpful?
Thank Allan H
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Allan H, Thank you for your heartfelt and honest feedback regarding your recent stay at Crowne Plaza® Changi Airport. We appreciate the time you've taken to share your review with other travellers on TripAdvisor. Your feedback is valuable to us and we're happy to hear from guests like yourself on what we're doing well on and what we can...

Auckland, New Zealand
Reviewed 28 October 2015

This hotel is so conveniently located at the airport and we were pleasantly surprised at how beautiful and peaceful it was. The facilities are lovely, staff are friendly, efficient and helpful and the room was well appointed. Definitely recommend this hotel.

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Helpful?
Thank KrissyG241
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear KrissyG241, Thank you for your positive feedback and for recommending us to other travellers! We are happy to hear that your experience with us was seamless and comfortable. We strive to create a Great Hotel Guests Love with seamless service and thoughtful facilities and I am most delighted that you enjoyed that during your stay. Thank you once again...

Santa Barbara, California
Reviewed 28 October 2015

We stayed at this hotel twice. The first time when we landed after 1:00am. The second time was on the last day when we were in Singapore, as we had an early flight. The room that we had was big. The key did not work, maintenance came and got it working. When we came back to the room in the...

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Helpful?
Thank Enjoyingmytravels
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Enjoyingmytravels, Thank you for sharing your review on TripAdvisor and with other travellers. It is very heartening to read such a positive review and it definitely is a great encouragement to our service teams to continue creating a Great Hotel Guests Love. I understand that you met with some technical issues relating to your room keycard and I would...

Saratoga, California
Reviewed 28 October 2015

If you are traveling through the Singapore airport this is the place to stay. The hotel itself is very nice and the staff are all extraordinary. Very helpful and very pleasant. We have stayed there twice this year and have been pleased with the decision to layover in Singapore at this hotel. You do not need to leave the airport...

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1Thank Robt44
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Robt44, Thank you for choosing to return to Crowne Plaza® Changi Airport. We're so pleased to hear that you had an enjoyable stay and a great experience with our service and rooms. We work hard on creating a home away from home experience for all our guests and are happy that you found us the "best airport hotel". We're...

Chennai, Tamil Nadu, India
Reviewed 28 October 2015 via mobile

I was on a business trip to Malaysia and Singapore and had booked this hotel for my one day stay in Singapore. I checked in late and for some reason my card didn't work. Reception lady was very polite and courteous. She tried 2 times and apologised genuinely for the hassle. At times, I have noticed people lose their facial...

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Thank Ravi S
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Ravi S, Thank you for your kind comments regarding your recent stay at Crowne Plaza® Changi Airport. It is our aim to create a Great Hotel Guests Love and we are pleased to hear that you found service genuine and the hotel location accessible. We're glad you'll continue to choose us as your preferred hotel on stopovers and short...

Ireland
Reviewed 27 October 2015 via mobile

We stayed here for 1 night as we were on a layover and as airport hotels go it's one of the good ones... If you land in Changi T3 then you'll be in the lobby in less than 5 mins walk after arrivals Check in was not the fastest (nor checkout) and there seemed to be more staff watching than...

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Helpful?
Thank Paul121212
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Paul121212, Thank you for your honest feedback relating to your recent stay with us at Crowne Plaza® Changi Airport. Your feedback is important and valuable to us and we appreciate that you've shared them with us so that we can take active steps to improve on our overall guest experience. We strive to create a Great Hotel Guests Love...

London, United Kingdom
Reviewed 27 October 2015 via mobile

As this is my 11th stay I've probably got a good measure of the hotel. Check-in can be a little slow when it's very busy but never too long. The staff in the Club Lounge are always very friendly and professional with the added benefit of a quieter place for breakfast. Evening drinks and canapés are good, as it the...

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1Thank Peter T
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Peter T, Thank you for your kind comments and great feedback. I'm very happy to hear that you enjoyed your stay with us. We would like to thank you for recommending us to other travellers and we hope you'll stay with us again. Cheers, Carrie Sim Marketing Manager Crowne Plaza® Changi Airport

Singapore, Singapore
Reviewed 26 October 2015

walk out of immigration, customs you are at the hotel, front desk staff always with a smile to help you. As usual they gave me early checking without any discussion, however by mistake they allotted a room where the cleaning was just in process, for that front desk people, duty manager etc. personally apologised, which was not really needed.

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1Thank Ranga1959
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Ranga1959, Thank you for your kind comments and fantastic feedback. I'm so pleased to hear that you found the hotel excellent and exceeded your expectations. We strive to create a Great Hotel Guests Love with seamless service and thoughtful facilities and I am most delighted that you enjoyed that during your stay. Thank you once again and we look...

Melbourne, Australia
Reviewed 25 October 2015

The Crowne Plaza is a modern stylish hotel and a great transit hotel with all the amenities of a resort. We were upgraded to a suite when the room we booked were used, but I guess being a hotel member helped. Reception service was prompt, attentive and hassle free. The room was very spacious, very comfortable and clean. Breakfast at...

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1Thank Jeffrey C
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Jeffrey C, Thank you for your positive and heartfelt feedback. We are happy to hear that your experience with us was seamless and comfortable. We strive to create a Great Hotel Guests Love with seamless service and thoughtful facilities and I am most delighted that you enjoyed that during your stay. Thank you once again and we look forward...

Dallas, TX
Reviewed 25 October 2015 via mobile

This is my first time saying at this hotel. Normally I only prefer Marriott properties but since I had an early morning departure out of Changi I decided to give this a try. Overall I am very pleased with the hotel. The hotel is directly connected to Terminal 3 with easy access via the sky team to Terminal 1 or...

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1Thank MillionMilr
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear MillionMilr, Thank you for your kind comments and fantastic feedback. I'm so pleased to hear that you found the hotel excellent and exceeded your expectations. We strive to create a Great Hotel Guests Love with seamless service and thoughtful facilities and I am most delighted that you enjoyed that during your stay. Thank you once again and we look...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 

Additional Information about Crowne Plaza Changi Airport

Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Region: Singapore > Singapore
Price Range: $182 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Reservation Options:
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#18 Spa Hotel in Singapore
#34 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Changi Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Changi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a room in the city.”
IuvLondon, 21 May 2017 | Read review
“Choose rooms in the old wing instead for convenience and a shorter walk out to Terminal 3”
asiana86, 21 May 2017 | Read review
“Choose a high floor and I like the side that the runways are on, not too noisy and fun to watch them fly.”
PilgrimStranger, 18 May 2017 | Read review
“Request a higher floor for good views.”
30rachelf, 17 May 2017 | Read review
“Perfect from transiting - and a bit of luxury too.”
NW5454, 17 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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