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Citadines Mount Sophia Singapore

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135 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Jakarta, Indonesia
Reviewed 1 week ago

We stayed for 2nights in 2BR apartment. It is always convenience for me to stay in serviced apartment when travelling with daughter. We have our own room & bathroom, open area for living room, dining area and kitchen as extra room to move around (compare to hotel). There is also open space on the corridor with small garden and view....

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Helpful?
1Thank FIT2017
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear FIT2017, Greetings from the team at Citadines Mount Sophia Singapore! Thank you for taking time to review your recent stay with us. We are delighted your daughter and you had a great stay at our serviced residence and our spacious 2-bedroom apartment was ideal and comfortably met your expectations. All of us are truly heartened to learn you have...

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed at Citadines for three nights from dec 29 till 1st jan. Overall its decent but would not go back again. Negatives- its a service apartment but not cheap. Its as expensive as good 3 or 4 star hotels depending upon the time you choose to stay. So if you don't have need to have your own kitchen, my...

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Helpful?
1Thank Suneel S
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Suneel S, Greetings! We appreciate you taking time to provide us with such a candid feedback on your recent stay at our serviced residence. We are truly sorry to hear that your stay did not meet expectations and for the disappointment caused to your family and you. Kindly be assured we appreciate your feedback and have since sought improvements...

Singapore
Reviewed 1 week ago

2nd visit in less than a month because I miss the buzz around the area! Citadines @ Mount Sophia is a peaceful abode. Spacious and quiet on the inside, a lot happening on the outstide! A very safe environment for couples and family to unwind in eateries and shopping centres, all within walking distance.

Review collected in partnership with this hotel
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Helpful?
Thank asoon88
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear asoon88, Greetings and welcome back! The team at Citadines Mount Sophia Singapore sincerely appreciates your continued support and trust in our serviced residence. All of us are indeed thrilled to learn you have had another enjoyable and comfortable stay with us and have found our central location buzzing with activities yet safe and tranquil at the same time. We...

Brisbane, Australia
Reviewed 1 week ago

I visit Singapore regularly and decided to try out this apartment style hotel for a change. The are the hotel is in is great, close to everything you need and about 5 minutes walk from an MRT station. Staff at check were very good. The room - a 1 bed room apartment was a reasonable size, very clean and had...

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Helpful?
Thank Paul R
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Paul R, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence ad we sincerely appreciate you taking the time to review your recent stay with us. All of us are delighted and inspired to learn you had a great stay with us and have found our spacious and fully-equipped apartments comfortable...

Jakarta, Indonesia
Reviewed 2 weeks ago

rooms are not cleaned for 5 days (housekeeping holiday schedule) hallways are filthy and guests are hanging laundry the building's ledge towels and soaps are not being replaced despite being requested front desk personnel seems carefree folding sofa are being "charged" despite I explained that i have 2 kids and wont fit in one queen bed

Review collected in partnership with this hotel
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Helpful?
Thank stevensG59IO
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear StevensG59IO, Greetings! We appreciate you taking the time to provide us with a detailed feedback about your stay at our serviced residence. We are sorry to hear that several incidents throughout your stay did not meet your expectations. We would like to assure you your valuable feedback has been passed on to our Housekeeping and Guest Service management so...

London, United Kingdom
Reviewed 2 weeks ago

Hassle started at the point of check-in. We wanted to put the luggage either at the cloak room or quickly moved to our rooms as we had to go to a friend's place for lunch. Breakfast was bad all days, not served on New year day. No water provided, had to walk a few minutes in the lobby to get...

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Helpful?
1Thank BipulShukla
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear BipulShukla, Greetings! We deeply regret to learn your family and you did not enjoy your stay at our serviced residence and we sincerely apologise for the disappointment and discomfort caused to you. We are sorry for the discomfort and inconvenience caused to your family and you by the smell in the toilet, however, kindly allow us to clarify that...

Jakarta
Reviewed 2 weeks ago

good location (cover by 3 mrt station), cleanliness dan good for small family like us with 2kids, 9yo and 7yo. and easy to find a grocery store like 7eleven, fairprice. Near to foodcourt n 24hours hanis cafe and bakery

Review collected in partnership with this hotel
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Helpful?
Thank Suganda G
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Suganda G, Greetings from the team at Citadines Mount Sophia Singapore! We are truly grateful for your strong recommendation for our serviced residence and for mentioning how suitable our spacious apartments are for families who travel together. All of us are delighted your family and you had an enjoyable stay and have found our central location with easy accessibility...

Hong Kong, China
Reviewed 3 weeks ago

I stayed there with my 1 year old boy for 5 days. I rewuested a baby cot when i made the booking and no one told me there is a problem before my arrival. When i asked for a cot after checked in, the staff told me the cot are not available and asked me to wait one or two...

Review collected in partnership with this hotel
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Helpful?
Thank 766alvisl
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear 766alvisl, Greetings! We are truly sorry for the disappointment and inconvenience caused to your family and you during your recent stay at our serviced residence. We humbly admit our team members had overlooked your request for the baby cot and due to the overwhelming requests for baby cots during this festive season we were unable to provide you with...

Perth, Australia
Reviewed 3 weeks ago

Hotel staff was welcoming, polite and very helpful. The apartment was in good condition and has modern amenities. Wifi speed was good and had good internet connectivity. The overall hotel stay was pleasant and the location is "cherry on top"!

Review collected in partnership with this hotel
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Helpful?
Thank Ajeet M
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Ajeet M, Greetings! The team at Citadines Mount Sophia Singapore is delighted your family and you had a wholly enjoyable and comfortable stay at our serviced residence and have found our central location convenient and ideal for your recent holiday in Singapore. All of us are truly appreciative and inspired by your heart-warming compliment for our service as it...

Lahore
Reviewed 11 November 2016

Nice place to live in. Accessibility of every thing is very easy due to quite proper location of the apartment. I woukd recommend others to stay here when they get a chance to stay in singapore 👏👍 Thumbs up and keep it up.

Review collected in partnership with this hotel
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Helpful?
Thank muhammadsafeern
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Muhammadsafeern, Greetings from the team at Citadines Mount Sophia Singapore! We are delighted you had an enjoyable and comfortable stay at our serviced residence and have found our central location ideal for your recent trip to Singapore. All of us are truly grateful for your strong recommendation for our residence and we sincerely hope you will now make Citadines...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Stylish, modern and compatible with the fashionable lifestyle of the international traveller, Citadines Mount Sophia is ideal for those who want to have a unique blend of prime serviced residence. The apartments are designed with space to work and live comfortably while being close to the excitement of the city. Enjoy the proximity of shopping and business on Orchard Road, the central business district, the Singapore MRT train stations like Dhoby Ghaut and Little India are both close at hand for travel throughout the country. At Citadines Mount Sophia you can choose the apartment that suits your needs along with the services that suit your lifestyle and budget. Customize your stay and enjoy Singapore like never before. ... more   less 

Additional Information about Citadines Mount Sophia Singapore

Address: 8 Wilkie Road Wilkie Edge | #01-26 Wilkie Edge, Singapore 228095, Singapore
Region: Singapore > Singapore
Price Range: $165 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citadines Mount Sophia Singapore 3.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Citadines Hotel Singapore
Citadines Mount Sophia Singapore
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Questions & Answers

Questions? Get answers from Citadines Mount Sophia Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get higher floor rooms with views”
 of 5 bubbles unmaad, 19 Sep 2016 | Read review
“They respond to requests on room repairs quite fast. (I had an experience where the light in the cabinet is not working and they responded at that instant) ”
 of 5 bubbles Aljolar, 14 Jun 2016 | Read review
“Studio rooms have a queen bed and a sofa bed. Go for higher floors and away from elevator.”
 of 5 bubbles Vicchuah, 1 Mar 2016 | Read review
“choose rooom with bath tub”
 of 5 bubbles AlokLucknow, 22 Jan 2016 | Read review
“every rooms are fantastic !!”
 of 5 bubbles dkshah, 4 Jan 2016 | Read review
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