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Santa Grand Hotel Bugis

02/04/2017 03/04/2017
1 room 2 adults 0 children
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968 Reviews from our TripAdvisor Community

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Showing 822: English reviews
Perth, Australia
Reviewed 27 May 2016

Room was small. Bed and pillow uncomfortable, too soft. Shower tiles mouldy. Noisy as hell because walls are thin and floor is not carpeted. You can hear people walking up and down the corridor, talking all thru the night. We were at 12th floor. Breakfast was a nightmare where a group of chinese tourists were cutting queues at the buffet....

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Helpful?
Thank lilr45
Pune, India
Reviewed 20 May 2016

Basement room was really cramped, Not much options in Complimentary break fast too. One very good factor was the free mobile that really really helped us. May be they shall inform this free mobile feature to the customer immediately after booking so customer could plan.

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Helpful?
Thank ajeyak_228100
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Sir, Thank you for taking the time to write us a review. We are glad that you had found the Handy phone useful for your recent stay with us. Currently, information on this phone can be found on our hotel's website and we will take note of your suggestion to inform guests in the email. Once again, thank you...

Singapore, Singapore
Reviewed 20 May 2016

It is our 4th visit at santa grande bugis already...we keep coming back coz we are happy with the service, the buffet bfast is good and pool as well... The staffs were friendly...the room quite small but just nice for a couple to stay in

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Thank enaira_ganda11
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you so much for your continuous support of our hotel! We are happy to read that you have enjoyed your stays with us and that our amenities were able to meet your expectations. Once again, thank you for choosing Santa Grand Hotel Bugis and we look forward to see you again soon. Sincerely, Magdeline Lew

Makati City
Reviewed 14 May 2016

Their rooms were cozy and the roon was just the right size! Also the breakfast was satisfying. Internet was also fast and reliable. Most importantly the hotel is near bus stops and the MRT station. I would definitely check in here again when I come visit Singapore.

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Thank johnabalangue
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. It's heartening to know that our amenities had met your expectations during your recent stay with us. It's a pleasure for us to have to you and we would certainly love to have you back with us again in the near future. Once again, thank you...

Gran Canaria, Spain
Reviewed 10 May 2016

I decided to book this hotel caused of the location. Very closed to MRT,museum and some nice places for meal. Wifi is ok, what I like for this hotel is friendly and helpful staff. thankl for the service

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Thank visitingearth2016
Bali, Indonesia
Reviewed 8 May 2016

Great location within easy walking distance of many of our favourite restaurants. We go to Singapore often and try out different places, this one we will most definitely return to. The room was small but clean and had everything we needed. The breakfast is very good, lots of choice and I don.t think we've ever found better value for money...

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Thank SarahBali18
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for your kind review. It's a pleasure for us to read about your experiences at our hotel. We are glad that you have enjoyed your recent stay with us and that our amenities were able to meet your expectations. Once again, thank you for choosing Santa Grand Hotel Bugis, and we look forward to having...

Kuala Lumpur, Malaysia
Reviewed 6 May 2016

Very near to : Sultan Mosque Halal Food restaurants MRT Station Heritage centre AlJunied Madrasah Not so far to: National Library Bugis shopping centres Room is quite good Privacy Nice staff Free car park

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Thank Ahmad Luqman Fa... A
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Ahmad, First of all, thank you for taking the time to write us a review. It's a pleasure to learn that you have enjoyed your recent stay with us and that our amenities were able to meet your expectations. Once again, thank you for choosing Santa Grand Hotel Bugis, and we look forward to having you with us again...

Bakersfield, California, United States
Reviewed 6 May 2016

It was between Lavender station and Bugis station. Convenient. There's a big shopping mall at Bugis station. They were willing to keep our suitcases before and after checkin and checkout. The room was clean and I really enjoyed my stay there.

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Thank Riho S
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. It's a pleasure for us to read about your experiences at our hotel. We are glad that you have enjoyed your recent stay with us and that our amenities were able to meet your expectations. Once again, thank you for choosing Santa Grand Hotel Bugis, and...

Reviewed 2 May 2016

Not a bad location but that is the only real positive I can say. The service at reception was terrible, the breakfast was very poor, the room was dirty and smelt very musty, the walls are paper thin so you hear every door close and toilet flush. Not a very good experience at all!

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Helpful?
Thank PKAC
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, First of all, thank you for your feedback. We are sorry to hear that our hotel had failed to meet your expectation. For us to better investigate this matter, could you kindly email us at reservation@santa.com.sg. Your help in providing us with more details with regards to the room in question will definitely assist us to improve...

Mansfield Australia
Reviewed 29 April 2016

We stayed here for 1 night after flying in from Australia. We caught the train from Changi airport to Bugis MRT Station. Santa Grand is a handy 10 min walk from Bugis MRT Station. Check in prompt, friendly staff. The room quite comfortable and of a very good size for a stay. Even more so when you compare to the...

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Helpful?
Thank Bigruss57
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you so much for your detailed and kind review! We are glad to hear that you have enjoyed your recent stay with us and that the basement room was able to meet your expectations along with our hotel's amenities. We have taken note on your feedback with regards to the bathroom shower and would like to,...

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02/04/2017 03/04/2017
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Staying in Kampong Glam

Neighbourhood Profile
Kampong Glam
This traditionally Malay enclave of Singapore offers an alluring array of shops, cafes, and bars. A walk down Haji Lane offers quirky shopping, while one block over, Arab Street is a treasure trove of brightly coloured fabrics, clothing, and Turkish rugs. Stop for a leisurely coffee or cocktail and watch local kids play traditional games along the lane. Also home to the Malay Heritage Centre and one of Singapore’s most prominent mosques (Sultan Mosque), Kampong Glam is a must-visit for a tantalizing taste of Malay life in this city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more   less 

Additional Information about Santa Grand Hotel Bugis

Address: No. 8 Jalan Kubor Santa Grand Hotel Bugis, Singapore 199207, Singapore
Region: Singapore > Singapore > Kampong Glam
Price Range: $88 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Grand Hotel Bugis 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Santa Grand Hotel Bugis Singapore
Hotel Style:
#77 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Santa Grand Hotel Bugis staff and other travellers.
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Questions? Get answers from Santa Grand Hotel Bugis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a window!!!!!”
 of 5 bubbles H3216OQjamesa, 22 Mar 2017 | Read review
“Please provide a showercap in the room”
 of 5 bubbles Marceliahar, 21 Mar 2017 | Read review
“Ask for a windows-less room.”
 of 5 bubbles Zoula, 19 Mar 2017 | Read review
“A very small room with balcony, I had paid for a larger room but chose a room on top floor with balcony, only big enough for 1 person. Great shower.”
 of 5 bubbles cherryl0, 13 Mar 2017 | Read review
“Good and Clean.”
 of 5 bubbles ambrojd, 13 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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