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10 Bayfront Avenue, Singapore 018956 Singapore
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Traveller (36983)
Room & Suite (10868)
Pool & Beach (6295)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.

About

#44 of 383 hotels in Singapore
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Entertainment staff
Babysitting
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Rooftop bar
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
On-demand films
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
Chinese, Filipino, Indonesian, Japanese and 1 more
29671Reviews692Q+A100Room tips
Traveller rating
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S C wrote a review Nov. 25
1 contribution
Was supposed to have a delightful and fuss free check in for the suite room but was not informed beforehand so went the usual route. However, the front desk informed Premium Services and Nicholas came by and quickly assisted my wife and family in the check-in which was greatly appreciated since there were elderly and kids in tow. Hotel stay at MBS was already delightful from my past experiences and continued to be delightful in this trip but my first suite stay brought my expectation to new heights with the amenities of the suite, the wonderful service of the Club 55 staff and not forgetting Nicholas who went all out to made this stay an unforgettable experience with professionalism, thoughtful surprises after understanding the purpose of our trip, and even a nice gesture when we were checking out. Overall, the experience of the suite and Nicholas' delightful service completely wow-ed my family and I will definitely be back again. Highly recommended if fuss free and delightful experience is what one is looking for. Facilities-wise, the view from the room, the legendary infinity pool, and the gym continue to be excellent. There were daily kids activities which were good to keep the young energetic ones happy. Advice: plan and book the F&B outlets that you will want to go for the trip earlier to prevent disappointment.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bengch wrote a review Jul. 2022
Manila, Philippines81 contributions115 helpful votes
Hotel's Favourite
We are a family of 6 ( my 85 yearold father, 79 year old mother, my sis-in-law and his sons flew in from Canada and myself ),the room upgrade (Merlion Suite facing gardens by the bay)was very much appreaciated!My 2 nephews flew in from Canada and were celebratin their birthday as well, so having us all in 1 room was a big surprise as well as the complimentary cakes.The suite was of course luxurious, the complimentary tea, coffee, drinks and chocolates were a big hit.Booking is simple online, the check-in process could be improve especially for the unintiated like where do we look for the queue numbers although 1 unpleasant encounter was when a guest claimed that our queue number was his and proceeded to the counter , I was baffled as the prompt in my phone stated my check-in was completed already while we are still queueing up behind the counter. I needed to asked for help for this and turned out the guest claimed he has our queue number, the receptionist just proceeded to check him in without counter-checking like asked him to show the queue number from his phone. Anyway, the staff whom I called for help come to out rescue and all is good again.I am also gratefull that the wheelchair I requested for my 85 year old father was sent straight to the room, should’ve asked for my 79 year old mother as well If I only knew it would be easy to request.The room service butler was very responsive and the staffs sent to us for assistance for our needs were very respectful, knowledgeable and attentive , kudos to Leah( room -in dining dinner, very promptly she set up our table and has very friendly attitue)Cecil( gave the surprise cakes , she is very amicable and friendly)Nadrajan( our first contact after check-in, he asked if the wheelchair will be used at that time or we prefer to send in to our room and before he left the room he distinctly explained about what butler phone can do,the key cards although he explaine the electricity card but we cannot find the slot he was saying) ,the guy who brought our ice cubes whom I failed to get his name and the one who enlightened us about the electricity acrd which our room does not need to use it,the guy who brought in our breakfast but I failed to get his nameLaura from Infinity pool whom you can tell her sincerity in making sure we are taken cared of , she asked Leo to assist my dad and mom while they are visiting the pool. One not so good experience was during breakfast when we went down to RISE restaurant , our 2 rooms originally booked does not include breakfast but from what Mary staff from check in told us that we can go to RISE or SPAGO for breakfast without reservation, so when we queued up the staff from RISE asked for my name and room number and when she checked our original room has no inclusion of breakfast but I asked if we can still eat and pay , she said no so we just went back to our room and ordered in for room service. I called and checked why we were sent away, the phone butler staff checked then called again and claimed there was no record we approached RISE eventhough restaurant staff asked to spell out my name and after awhile called us to head down with already a table reserved for us but I declined since we already ordered for breakfast room service. I failed to get the RISE staff’s name as we were already flustered, anyway we moved on after that since we have the breakfast in our room already and proceeded to the Infinity pool, of course the reason we booked at MBS was the pool and we were not disappointed , from the booking for the date slot and the messages sent whether the pool is temporarily closed because of the inclement weather as well as its opening once available is very much helpful and as I mentioned Laura from the Infinity pool is a darling, she is very sincere. The photo also was an experience, the photographer was friendly and does not impose, it’s nice that other than the printed photos, the digital photos were available to the guests. Check-out was easy as can check out from the TV although as 2 rooms initially was booked only 1 room was billed and able to check out from the TV so needed to check put from the front desk , Victor helped us out from the front desk to check out and settle our bill for our stay. The Merlion suite of course has the wow factor already its spacious and clean,the furnitures are comfortable, the mini bar was well equipped, the toilet in the bathroom can have a bidet perhaps , the bathtub is super comfy, the massage room and the hair washing room does not come with any information how to use it though , the downside of staying in the Merlion Suite is we almost refused to leave the room. The overall experience we had was very memorable, and yes we will come and check-in again
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shawn Ng, Other at Marina Bay Sands
Responded Jul. 29, 2022
Dear bengch, Thank you for taking the time to share your wonderful experience with us. I am heartened to hear that you and your family had a memorable stay with us, and that my team was able to offer you a complimentary upgrade to a Merlion Suite. Your thoughtful words will certainly be conveyed to our team members mentioned for going above and beyond and ensuring that you and your family had a comfortable stay with us. While I am happy to hear that you had a great stay with us, I do regret to learn about the challenges you experienced at RISE. Please rest assured that your comments have been shared with the relevant departments for their review and improvement as we continue to improve our service and product touchpoints to serve our guests better. Thank you for staying with us and I look forward to welcoming you back again soon. Yours sincerely, Shawn Ng Executive Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wine & dine wrote a review Nov. 25
73 contributions61 helpful votes
Lovely experience. Room was beautiful with great views of the gardens. Staff all very polite and efficient. Tasty breakfast in Spago. Cocktails with the most wonderful view at Ce le Vie. Highlight of our stay was definitely the pool. Would definitely recommend as a special treat.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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geraldine r wrote a review Nov. 24
London, United Kingdom12 contributions20 helpful votes
We stayed at the Marina Bay Sands hotel for one night in November 2022 it was something We always wanted to do, but was so disappointed We booked and paid for a triple room as we were 3 adults At check in we were told that another bed would be allocated to the room and that would be taken care of On inspecting the room the toilet area was dirty There were stains on the carpet Could see no quality control Had taken place on the room. We went out of the hotel to enjoy Singapore when we returned to the room in the evening no extra bed had been put in the room 2 of us had to share one bed which was not a comfortable nights sleep. breakfast was a real let down I think the hotel is just a show piece with no substance just over hyped And over priced for what we got On our trip we stayed in 5 other hotels and were all 5 star and they were so much better all the rooms accommodated 3 adults And clean we stayed at the Four Seasons in Singapore on our trip room fantastic food lovely and far cheaper should not have wasted our money at MBS
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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eecho822 wrote a review Nov. 22
Vancouver, Canada44 contributions55 helpful votes
+1
My friend and I were staying for 3 nights in this hotel to attend an activity nearby. At first we were fascinated by how modern and grand everything in this hotel looked, but its services later turned out to be a real nightmare. The first night started with a disturbing sound from 2:30am for every 5-minute interval arising by the pressure from the pipe system. After 15-20 minutes we could not stand with the noise and decided to call for a check. A technician then came to our room, inspected and asked if we want a room change we should call the front desk on our own, so we explained everything to the reception, but we were offered a downgrade without any compensation or had to wait until the morning for their management team to get back to work. We turned down this unacceptable offer and asked them to reply as soon as possible BUT NOT UNTIL THE MORNING. Half an hour later we were given a same grade of room, with card keys delivered to our new room and our stay extended to 2pm on our last day. Why would such a 5-star hotel have no 24-hour management for emergency situations? On the next day we were pleasantly surprised they delivered some great truffle chocolates and a bottle of champagne for the inconvenience caused. However on the last day, after we finished relaxing at the fascinating infinity pool on the top floor at 12pm, our card keys stopped working, and after lining up at the lobby with our swimwear to find out what happened, we figured out the card keys worked until 12pm but not 2 as promised. The reception lady named Adele claimed we should approach them for an extension. How in the world the customers will understand THE WAY YOUR SYSTEM WORKS?????? Why are not the card keys being delivered to our room???? Or a note saying our cards should be replaced???? By the time we checked in, we were told that the amounts we spent in Marina Bay Sands hotel mall could be accumulated as points, which can be used to reduce our room price when we check out. However by the checkout time, the same lady Adele decided to settle the payment as quick as she could without even bother asking whether we had any points available. It was not until we raised out how our points could be utilized, she then realized we had points to use. She even urged us to spend more on the hotel shops before even trying to void the invoice so that, we believe, she did not bear any responsibility for her mistakes. However we of course refused and eventually got our points deducted from the room price by her manager with the previous settlement voided. We had to say the facilities in the hotels are awesome, including the gym, sauna, steam bath, restaurants, and especially the infinity pool. The rooms are flawlessly clean. However we were very disappointed with this terrible experience happening in a 5-star hotel as an icon of Singapore. The services seriously need great improvement.
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Date of stay: November 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ross H wrote a review Nov. 21
Warwick, Australia2203 contributions426 helpful votes
Excellent range of restaurants though tend to. Be over priced and hard to get a booking - ground floor or top floor. Wonderful place to walk around just for the people watching. Happily go back anytime
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jenny W wrote a review Nov. 20
5 contributions12 helpful votes
Everything was 5/5 except the pool photoshoot offered. Do not recommend. Photographers do not listen nor edit photos correctly. Breakfast buffet 5/5. Lunch 3/5. Hospitality 10/5. Staff remembered us by name and room number.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LYM wrote a review Nov. 20
1 contribution
This is our 4th year having our anniversary staycation at MBS... MBS has certainly lived up to their expectations of being a world class hotel. Dedicated and excellent service by the staff at MBS has made us feel important as guests with them. We had a little kid with us for the stay, the staff made sure that the amenities and facilities are well sorted and kids friendly. Special mention to Ms Nicole Lee who has been managing our booking for the past few years to ensure that we get the best experience. Comfortable and spacious room with great view, wonderful and cheerful staff with delicate services, wide range of cuisines to choose from, within proximity to attractions and shopping.. MBS is definitely a choice to consider..
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Omg1965 wrote a review Nov. 19
London, United Kingdom8 contributions33 helpful votes
What a disappointment….my wife and I looked forward to returning to Singapore to stay at MBS for our wedding anniversary…..should have gone somewhere classier, like the Mandarin Oriental! The floor we were in (46th Tower 3) smelt of heavily chlorinated water….but was not near the Spa or Pool; our room smelt of god knows what, but it hit you as soon as you walked in; the bed was rock hard and there were NO soft furnishings in the room…harsh and beige is the only way to describe it. To cap it all, the day before we left, we contacted “Guest Services” to ask if we could access the pool after check out as we had a late-night flight that evening to be told that we could ONLY use the pool before check out - but after, we could not. Really poor customer focus. This place could do with an exercise in “secret shopper” to stay and use facilities without staff knowing that a report will go to top management (if they care?). They have the patter….”Oh, we are so sorry…..” etc, but our experience was a poor one - I’d recommend going to a hotel that doesn’t rely on style over substance!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shawn Ng, Other at Marina Bay Sands
Responded 1 week ago
Dear Omg1965, Thank you for taking the time to share your feedback here. I regret to learn about your recent experience at Marina Bay Sands and I would like to request for more information from you. I have sent you a private message and I hope to hear from you soon. Thank you. Yours sincerely, Shawn Ng Executive Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travellers360 wrote a review Nov. 19
Vancouver, Canada92 contributions65 helpful votes
This hotel is so iconic of Singapore. I know it costs a bit on the high side but it is worth every penny. The staff are super attentive and helpful and always go the extra mile. The views are absolutely gorgeous and breath taking. The pool is on a whole other level and you can spend hours there just snapping photos. I would 10 out of 10 recommend this hotel to others even considering the price as it is well worth the stay.
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Date of stay: November 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$564 - US$727 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marina bay sands hotel singapore
LOCATION
SingaporeSingaporeMarina Bay / Bayfront / Downtown Core/Downtown Singapore / Central Area/City Area
NUMBER OF ROOMS
2560
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Marina Bay Sands - Reviews, Prices UPDATED 2022 - Tripadvisor

Frequently Asked Questions about Marina Bay Sands
Which popular attractions are close to Marina Bay Sands?
Nearby attractions include Sands Skypark Observation Deck (0.4 km), CÉ LA VI Singapore (0.4 km), and Spectra - A Light And Water Show (0.1 km).
What are some of the property amenities at Marina Bay Sands?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Marina Bay Sands?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marina Bay Sands?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Marina Bay Sands?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Marina Bay Sands?
Conveniently located restaurants include Cut by Wolfgang Puck, Le Noir Bar & Lounge, and KOMA Singapore.
Are there opportunities to exercise at Marina Bay Sands?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Marina Bay Sands located near the city centre?
Yes, it is 0.8 km away from the centre of Singapore.
Are any cleaning services offered at Marina Bay Sands?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Marina Bay Sands?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marina Bay Sands offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.