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Marina Bay Sands

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19,563 Reviews from our TripAdvisor Community

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Showing 12,806: English reviews
Horsham, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed here for one night our last night in Singapore and what a fantastic night it was . The check in took a little while but they were updating there systems so it was quite slow but this did not put us off . The receptionist was very nice and we were able to check in early (was meant... More 

Helpful?
Thank lau1s
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for your positive review, lau1s. I am delighted to read that you enjoyed your stay at Marina Bay Sands, especially enjoying your garden view accommodation and your time spent at the Sands SkyPark infinity pool. I look forward to the opportunity to welcome you back to Marina Bay Sands in the near future for more excellent stay experiences. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

Marina bay sand service is bad. Before I stayed your hotel, l believed your hotel that best of Hotel in Singapore. But now, i know your hotel is nice only swimming pool. I complained about mini bar and service. But Nobody said "sorry or apologize". I know your hotel good business and high occupancy. But no service and not happy... More 

Helpful?
3 Thank 103reginaj
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear 103reginaj, Thank you for taking the time to share your valuable feedback with us. I am disappointed to read about the service challenges that you encountered during your recent stay with us. Service is a top priority for us, and it is never our intention to cause our guests any unnecessary stress or inconvenience. Please allow me to assure... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

My rating is only "very good" instead of "excellent" because there are too many tourists and you don't get the exclusivity like in other high-class hotels. Unfortunately, there are a lot of 'wannabes' who go there because of the name of the hotel but who are (excuse the word) chavs. Thankfully, you have the choice of various very good restaurants... More 

Helpful?
Thank Jo H
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Jo H, Thank you for your positive review. I am glad to read that you enjoyed your overall stay at Marina Bay Sands, especially enjoying your dining experiences on property. I am also happy to note that our Team Members' service standards consistently exceeded your expectations. I certainly look forward to welcoming you back to Marina Bay Sands in... More 

Level Contributor
59 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW via mobile

When to watch movie/show there a few time. Good things is there is alot of usher around to help you with direction. We never feel lost and can always depend on them especially if you are late they are all over the theatre to assist you. Very good service. Good job

Helpful?
Thank Margaret S
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Margaret S, Thank you for your positive review. I am pleased to learn that you enjoyed your visit to MasterCard Theatres at The Shoppes, and I certainly look forward to welcoming you back in the near future to experience more of what our one-stop destination has to offer. More 

Bucharest, Romania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

it is a good hotel, nothing special at the rooms, only the rooftop pool worth it. the view from the pool really is fantastic, it is not for swimm only for view and photos. Easy acces to the mall, it an experience to visit once

Helpful?
Thank serbancojocariu
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear serbancojocariu, Thank you for your positive review. I am happy to note that you enjoyed your stay at Marina Bay Sands, especially enjoying your time spent at the Sands SkyPark infinity pool and The Shoppes. Please also rest assured that we will continue to strive to enhance the quality of our offerings in order to serve you better, and... More 

Singapore, Singapore
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed 2 days and 1 night here as a staycation for our anniversary. The check in process was an absolute long wait, we waited 1 hour and 45mins. Rather odd since the guests check out at 11am and check in timing is 3pm, with so many hours to clean the rooms, I don't see why the check in can... More 

Helpful?
2 Thank snah55
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear snah55, Thank you for your valued feedback. Though I am pleased to note that you enjoyed your breakfast on property, I regret to learn about the service challenges and inconveniences that you and your loved one encountered during your recent stay with us. Please allow me to assure you that it is never our intention to cause our guests... More 

Oz
Level Contributor
161 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 5 days ago NEW

Last visit to Singapore this hotel was still being built (towers were up but the 'ship' at the top was not). So it was high time to take a few day's rest at this iconic hotel and make use of the infinity pool. The room had a king bed - very comfortable. Electronic sheer and blockout curtains were needed to... More 

Helpful?
Thank TheUnicorn
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear TheUnicorn, Thank you for your kind review and recommendation. I am happy to note that you thoroughly enjoyed your stay at Marina Bay Sands, particularly enjoying your appointed garden view accommodation, your dining experiences on property and your time spent at the Sands SkyPark infinity pool and The Shoppes. I certainly look forward to welcoming you back to Marina... More 

Level Contributor
17 reviews
7 hotel reviews
Reviewed 6 days ago NEW

Obviously, the place is famous for it's signature "Infinity Swimming Pool" on the roof. Central area and easy to access other places. Casino is just beneath LOL. If you're a model or photographer (wannabe? haha), go up early in the morning for perfect shoot. Else, expect to see all those crowd in a tiny pool (even it's called infinity).

Helpful?
Thank Danny H
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Danny H, Thank you for sharing your review on TripAdvisor. I am pleased to learn that you enjoyed your overall stay at Marina Bay Sands, particularly enjoying your time spent at the Sands SkyPark infinity pool. We continually strive to enhance the quality of our offerings in order to serve you better, and I look forward to welcoming you... More 

Heraklio, Greece
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 days ago NEW via mobile

This is one of the most extraordinary places I have ever seen. I am traveling a lot around the world, and there is no other similar concept. Try rooms over 20th floor with a view to the city. It worths every single cent!!! The rooms, the pool, the service, everything was outstanding....

Helpful?
Thank EPROHeraklio_Greece
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear EPROHeraklio_Greece, Thank you for your kind review. I am delighted to note that you thoroughly enjoyed your stay at Marina Bay Sands, especially enjoying your city view room and your time spent at the Sands SkyPark infinity pool. I am also happy to learn that our Team Members provided you with excellent service which helped to enhance the enjoyment... More 

Dusseldorf, Germany
Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 days ago NEW via mobile

If you like a breathtaking view, that's the place in Singapore but that was it. We had a 51st floor suite at app. 1000 S$ per night and the view was great. The rooms are nice, large, clean and perfectly fine. A little attention to details like a mandarin oriental is missing. The rest of the stay was a total... More 

Helpful?
1 Thank DWGermany
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear DWGermany, Thank you for sharing your valuable feedback on TripAdvisor. I am disheartened to read that your stay with us was not a complete success, and that our Team Members’ service standards’ did not consistently meet your expectations. Please rest assured that it is never our intention to cause our guests unnecessary stress or inconvenience, and I have shared... More 

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more   less 

Additional Information about Marina Bay Sands

Address: 10 Bayfront Avenue, Singapore 018956, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $438 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Marina Bay Sands 5*
Number of rooms: 2560
Reservation Options:
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Also Known As:
Marina Bay Sands Hotel Singapore
Marina Bay Sands Singapore
Hotel Style:
#18 Spa Hotel in Singapore
#23 Romantic Hotel in Singapore
#29 Family Hotel in Singapore
#30 Business Hotel in Singapore
#33 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Marina Bay Sands staff and other travellers.
217 questions
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See all questions (217)

Questions? Get answers from Marina Bay Sands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 3492 which bedroom had city view and bathroom had bay view”
 of 5 bubbles S6901YYlindam, 30 Nov 2016 | Read review
“Bay view is cheaper than city-view.”
 of 5 bubbles UweG997, 30 Nov 2016 | Read review
“Get room on the top floors and with a city view.”
 of 5 bubbles 364lizat, 29 Nov 2016 | Read review
“best views, sirloin rooms have the best view”
 of 5 bubbles PippoG87, 28 Nov 2016 | Read review
“The higher the floor, the nicer the view.”
 of 5 bubbles JoH394, 28 Nov 2016 | Read review
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