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ibis Singapore Novena

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ibis Singapore Novena
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1,252 Reviews from our TripAdvisor Community

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Showing 1,049: English reviews
Petaling Jaya, Malaysia
Reviewed 1 September 2014

I went to Singapore for a short holiday with my parents and we stayed at Ibis Novena. The check-in process was smooth and we were given the room key earlier than the normal check-in time so I was very happy with that. The room was decent in size - I'm a regular traveler to Singapore and I can say that...

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Helpful?
1Thank ckyeoh1
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear ckyeoh1, pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as...

Jakarta
Reviewed 30 August 2014

Review collected in partnership with Accorhotels.com
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Thank Tedja P
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Reviewed 29 August 2014 via mobile

The room is small and basic. The bed is comfortable although the pillows were a bit too big for comfort. Overall, the room is clean. The bathroom is cramped but was manageable. The room wasn't cleaned the whole 5 days of our stay. Breakfast buffet had limited selections. Quite accessible- around 10min walk to Novena station.

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Helpful?
Thank chrrlsnsn
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear chrrlsnsn, Thank you for taking the time to tell us about your experience at the Ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Jakarta, Indonesia
Reviewed 27 August 2014

So far, this is the biggest Ibis hotel room at Singapore to me. may be because i'am asian, i have no issue with size. even tough this is completely non-smoking hotel, they have, a small smoking area at 3rd or 4th floor and that's enough for me. the breakfast are great, and very easy to take taxi from or to...

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Helpful?
Thank gondel g
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear gondel g, We very much appreciate your comments regarding your stay at the Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Colchester, United Kingdom
Reviewed 24 August 2014

Once again Ibis did not let us down, the first time at this particular hotel and pleasantly surprised. Very good value in our opinion and we booked here because in Europe we have always been quite happy with Ibis hotels for short stays. This proved to be the case once again and we would certainly stay here again.

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Thank dave_kathy1
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear dave_kathy1, We very much appreciate your comments regarding your stay at the Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Pune, India
Reviewed 17 August 2014 via mobile

This hotel is located in Novena area which is a big plus as the location is very good. MRT station is very close and a bus stop is just opposite. About the hotel, it is a nice small hotel with all basic amenities in the room. It is completely non smoking hotel so you don't have that bad smell inside...

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Thank srohit
FOMIbisNovena, General Manager at ibis Singapore Novena, responded to this review

Dear srohit, We very much appreciate your comments regarding your stay at the Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

USA
Reviewed 17 August 2014

I am an Accor Loyalty Member - Gold Status. I choose Ibis hotels because they are predictable. I read some negative reviews about this hotel and did not feel the room nor bathroom were any smaller than any other Ibis I had stayed in. The cleanliness was also not an issue. In fact, there are a few touches I like...

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1Thank stonewithnomoss
FOMIbisNovena, General Manager at ibis Singapore Novena, responded to this review

Dear stonewithnomoss, Thank you for taking the time to tell us about your experience at the Ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Singapore Novena, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 12 August 2014

Stayed for 3 days during the weekend. I arrived at 1.15 PM and they said the room is not ready, so i went to lunch near the hotel. when i came back at 2.15 PM, i still have to waited for 15 minutes. they gave me the key to room at 5th fl. but when I opened the room, there...

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Thank CakXoxo V
FOMIbisNovena, General Manager at ibis Singapore Novena, responded to this review

Dear CakXoxo Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Please rest assured that we are taking the appropriate...

Reviewed 8 August 2014

I have been staying here for 6 nights now, and will still be here for another 14 (travelling for business). Overall, I would say that the room is clean and comfy, all works well. The bed and pillows are very comfortable. The staffs are helpful and attentive. Plenty of eateries in the vicinity. Novena MRT and malls are just a...

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Helpful?
Thank Foo_YC
FOMIbisNovena, General Manager at ibis Singapore Novena, responded to this review

Dear Foo_YC Thank you very much for the time sharing your experience in our hotel. It is pleasure to know that you have enjoyed your stay at our hotel and your comments will serve as an encouragement to all our staff to continuously improve the quality of our services. Once again, thank you for the review and have a wonderful...

Reviewed 7 August 2014

The hotel near to mrt station around 7 minute walk. Room so small, bed and rest room also small. They only gift you a soap, shower cap and sanitary bag. They didn't give you a tooth paste or other else so you have to bring it by your self. The mirror frame are so dirty a lot of dust stuck...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lin K
FOMIbisNovena, General Manager at ibis Singapore Novena, responded to this review

Dear Lin K Thank you so much for taking your time to give us your feedback. It is always good to receive guest feedback for further improvement and I definitely will share this feedback with my team, especially with our Housekeeping Department. Please be informed that for additional amenities like tooth paste it will be upon request and we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station. ... more   less 

Additional Information about ibis Singapore Novena

Address: 6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543, Singapore
Region: Singapore > Singapore
Price Range: $118 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Singapore Novena 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Ibis Singapore Novena Hotel Singapore
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Questions & Answers

Here's what travellers have asked, with answers from ibis Singapore Novena staff and other travellers.
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Questions? Get answers from ibis Singapore Novena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on higher floors (8,9,10) to get a view.”
  • Bathroom
  • Room
 of 5 bubbles Otherguru, 4 Jan 2017 | Read review
“nice city view”
  • Room View.
  • City view from the room.
  • City view from the room.
  • City view from the room.
  • Room View.
  • City view from the room.
  • City view from the room.
  • City view from the room.
 of 5 bubbles Kapilsharma7439, 29 Dec 2016 | Read review
“I will not select this hotel if i ll go again in Singapore”
 of 5 bubbles 78amanv, 9 Dec 2016 | Read review
“Ask for Road facing rooms and you can have a beautiful view and feel fresh !!”
 of 5 bubbles chitu103, 16 Nov 2016 | Read review
“View đẹp, phòng rộng, phòng nhiều giường...”
 of 5 bubbles SeoYoolQuynhNhu, 5 Sep 2016 | Read review
5 of 5