Services and guidance given by Mr. Henry Phua is very nice. He is very respectful and kind and has very much knowledge about places to visit. And the hotel room is clean Henry help us a lot. Nice hote
I can't say I enjoyed my stay at this hotel. My room had a really overpowering smell of damp (even though it was on a high floor) and was not especially comfortable (e.g. no bedside lamp, room generally quite gloomy, no hand towels). Positives: decent shower, nice sheets, quiet, fridge and kettle in the room, right next to Lavender subway station. Most of the staff were very nice. Breakfast is in an outdoor undercover restaurant - it's not especially beautiful but it's fine and the buffet is okay. Negatives: rooms are pretty depressing - not somewhere you'd want to linger. No towels or water or sanitiser for machines in the gym. Pool is a good size but looks like it's in an underground car park. Some of the staff were pretty rude (after a mix up with printing a document, one member of staff proceeded to give me instructions of how to improve my behaviour in future. When I pointed out that I didn't actually work there and perhaps it might be an idea for the hotel to improve the training of staff instead, she said that it would be better from their perspective if I took steps in future to avoid the possibility of them making mistakes. I found this expectation of guests rather surprising, to say the least). I certainly wouldn't stay here again - I did have a booking at their sister hotel V Bencoolen for the following week but I cancelled it after my experience here. I think you can certainly do better for the money.…
Stayed at this hotel 2nd until 6th February with my mum and dad. This hotel has a strategic place close to MRT and bus stations. We were helped very much by Mr. Abdul during our stay, from handling our baggages to our room, reccomended us where to find halal foods near the hotel and even helped us to find where the kiblat is for! And is also fluent in bahasa which helped us a lot during our lost in translation times.. will definitely come back again and also looking forward to still meet Mr. Abdul!
Where to begin, check in was ok no assistance with luggage. When we got to our floor all we could smell was mould. The room was small (to be expected) bathroom tiny. Coffee mugs, however, no glasses, this was mentioned by a previous reviewer in December and still nothing has been done. We actually borrowed glasses from the restaurant which is not associated with the hotel. We asked for general assistance several times and staff were rude and unhelpful. Unfortunately there is nothing good I can say about this hotel. I would suggest you stay somewhere else. We did not personally book this hotel, it was part of a deal.
hotel and service is too good henry help us up luggage up for us 3 room and let u knw where to go mrt station n get breadfast at 4 lever n pool area what time open the service was great cleaning roon is clean will intro friend to visit sg next time
I have been here about 4 months for business services. And service by Henry concierge help me a lot to keep and the hotel was nice n clean and about the light was to dark location was good thank for helping us Henry and all the staff
It's very close to the subway, and the transportation is very convenient. Henry, the counter staff, is very enthusiastic and nice. If you can't speak English, there will be people who can speak Chinese to help communicate. The accommodation experience is very good.
There are many food courts nearby, you can eat whatever you want, the air conditioner is super cool, and the elder brother who helps with luggage is super nice! ! If you have any problems, you can help to solve them. You can find what you want to eat, what you want to introduce, and where you can have fun.
The hotel is in a good location as it is within walking distance to the Mrt Station. I like the outdoor swimming pool as it is long Room is clean and good. Service staff are well trained! Overall it was a good experience. Will likely book again when we come to Singapore.
If you are looking for a hotel with clean and good service, this V Hotel is one of good hotel for your business travel in SG. Easy access to public transport, because this hotel located in the nearest Lavender MRT station.