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Oasia Hotel Novena, Singapore By Far East Hospitality

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About

#34 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement and sheltered access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Modern
Languages Spoken
English, Chinese, Hindi, Indonesian and 2 more

Location

8 Sinaran Drive, Singapore 307470 Singapore
Oasia Hotel Novena, Singapore By Far East Hospitality
4.5
4.5 of 5 bubbles5,777 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a bustling location, Oasia Hotel Novena, Singapore by Far East Hospitality is celebrated for its prime position with direct MRT access and closeness to shopping hubs. While the rooms earn accolades for their cleanliness, some guests find them noisy with occasional maintenance concerns. The hotel ambiance and amenities, including the club lounge and pools, are generally met with approval, yet there are suggestions for modernizing spaces and improving amenity replenishment. Service quality is often regarded as attentive, though experiences with room servicing vary. Opinions on value for money are divided among guests.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Mixed
Cleanliness
Mixed
Service
Attentive
Amenities
Outstanding
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5,777Reviews112Q+A100Room tips
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Rafflesia wrote a review Yesterday
Perth, Australia678 contributions282 helpful votes
Just returned from a 5D4N trip and the following are my thoughts regarding this property. Strengths of the property Punches above its weight Direct underground access to Novena MRT station - 7am to 11 pm Direct access to Novena square2, Velocity shopping mall Extremely close proximity to a major public hospital, private hospital and specialist medical centres. Some of the highlights for us in this trip includes a) staff - While most of the staff we interacted with are good and professional, the standouts for us for us are Faith, Ms Nurul Jannah, Ms Rangitha. Faith, It was a pleasure interacting with you. We were thoroughly impressed by how efficiently you handled our check-in and your consistent support and daily updates on our loved one's hospital stay. Your efforts truly reflect the core values of this property. Your dedication to ensuring a restful stay and a fruitful journey grounded in spiritual values aligns with the founders' vision. We have noticed you working several 10-hour shifts, and I hope your hard work does not go unrecognized and is duly rewarded. Thank you— you are a true star of this property. Nurul, Rangitha, and the rest of your team in the living room, thank you for providing such genuine and warm hospitality during our stay. No request seemed too challenging and we appreciate how you remembered our beverage preferences and made our visit a positive experience. Thank you for your attentive service. b) Living room (executive club floor) - A cosy setting with nine regular tables and one longer communal one for groups of up to eight guests in the indoor area. It's a peaceful environment to begin and end your day. Although the breakfast spread is not extensive, it offers enough to start your morning right. In the evening between 6 to 8 pm, enjoy a post-dinner drink and finger food in this tranquil space to reflect on your day. Club room guests also have access to the beautiful pool on the same floor. If this was an ideal world - the following are my own personal preferences. a) 25Sqm - although the space is well used, a more spacious room (beside your suites) would have been welcomed. b) Quality of furnishing - The quality of the furnishings could be improved with the addition of soft-close drawers and cabinets. A study or desk lamp by the main desk would also enhance the space. It's important to maintain carpets without frayed or bent edges to prevent guests from tripping. Additionally, side tables with USB connections on both sides of the bed would be a welcomed convenience. c) We requested a mattress topper from housekeeping as we found the bed slightly too firm. Unfortunately, the hotel did not have this option available. d) Do consider a paid option for guest wanting a more generous internet speed allowance. Despite these personal preferences, this property remains one of our top choices for accommodation when we travel to Singapore in the future. Thank you for making our stay a positive one.
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Date of stay: April 2024
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Trip type: Travelled with family
Room Tip: Club-floor rooms if you have the budget for a more bespoke experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nadia wrote a review Aug 2022
Singapore, Singapore4 contributions5 helpful votes
Hotel's Favourite
Stayed for a week here and the staff were very friendly and attended to all my requests very timely. The room was also very spacious and the toilet was big enough. The views were amazing and the everything was good. Thank you!
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kenny Yeo, Owner at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded Aug 21, 2022
Dear hea993 Thank you for taking the time to leave us such a wonderful review. The team consistently doing their best to ensure all guests had a smooth and pleasant stay during recovery period. Compliment such as yours will definitely motivate the team in continue to extend personalize services to all guests. Stay safe & we cant wait to welcome you again during post pandemic period. Best Regards Kenny Yeo Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yashaoi wrote a review Yesterday
Dubai, United Arab Emirates82 contributions15 helpful votes
Stay here if you want to see how a hotel operates with staff that just doesn’t care. Stayed for 13 days; room is spacious and relatively quiet ( there are construction sites nearby so you do hear sometimes noise). Check in process was ok, no deposit taken. Got to my floor and wanted to use sanitizer which the provide by the elevator. Bottle was empty, so placed it aside so that staff would know it’s empty. Staff for 12 days placed the empty bottle back; after I decided on every day to check if they’d finally refilled the bottle. Not sure how little staff can care or how little interest they show in their work. Housekeeping was bad; didn’t do a good job unfortunately. Asked for housekeeping on second day; since we had used the shampoo and body wash - no replacement was given; dirt from floor was not removed. Throughout the stay whenever we called they did a half hearted job and only gave body wash on extra request? Good luck having housekeeping come to your room, often they would reach our floor by 6 pm or later. When we would call reception for housekeeping nobody would come for hours; even after reminding them 2-3 times and letting them Know when we would be back in the room. Informed them that the water in the sink is stuck and requested them to fix it - they said yes but didn’t do anything. Had to calll maintenance in the night ( who was a really friendly Indian guy). Toilet flush is way too weak; be prepared to flush more than once and push for a long time so that toilet paper goes down. Staff would never greet when entering the lift; felt awkward. Pool was not operating for 5 days or so - the hotel did not disclose that guests could use their other pool which is located on the club floor. Felt this was not a good way to handle this since only upon request they confirmed that the pool can be used at the club level will none of the signage indicated that. Asked for a late check out; was offered a 30 min late check out. With the Eid travel rush being over and having stayed 2 weeks I felt that was a bit disappointing. Room layout is spacious so that’s good, but not well utilized. After a shower the sliding door will always drip in the toilet as it’s the same door used. Hotel is telling people to be environmental friendly; while that’s ok to use tap water - I felt telling guests to use only as little toilet paper as needed was an over kill. Internet is very slow, 3 MB in Singapore is a joke. We switched using mobile data most of the time. Gym is small; air condition doesn’t cool the room properly most of the day. No way to adjust it. Steam room was also not operating the entire time of my stay. Breakfast is terrible; half of the restaurant closed off; while the remaining half is super crowded. Items at the buffet badly refilled even with staff passing by frequently; so no yogurt; cheese or cold cuts then if nobody refills it. Chef seemed to be annoyed when I asked him to make an omelette. Stayed at this hotel few times before Covid and feel that they have done too much cost cutting. Connecting to mall and MRT are great though.
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Date of stay: April 2024
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Trip type: Travelled as a couple
Room Tip: Bring your own shampoo and get mobile data
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wanderer33502003989 wrote a review Apr 13
1 contribution
The location is convenient. It takes about only 3min.from Novena station MRT. But I noticed it the 2nd day. I booked the club room, so I could access the living room, including the breakfast and drinks. It was amazing.All staff were friendly and nice people. I’ll choose this hotel if I go to Singapore again.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Debbie L wrote a review Apr 13
5 contributions2 helpful votes
My husband and I stayed four nights at this hotel. We booked deluxe room. We were “upgraded” to a club superior room on arrival, only to find that we were given a room that is extremely aged - the floor lobby smelled and the bedroom rug was so aged that the corners curled and threads were hanging off the edge of the rug. The view was very good though - overseeing the northern side of Singapore and could even see Johor Bahru. We spent an afternoon working at the desk in the room and felt that we got bitten in the room but we do not know what bit. I could not accept how aged the room is - it is certainly not what was represented in the photos on the room booking page. I asked for a room change and be downgraded back to what I booked as the room was not half what I expected. The hotel did swiftly respond and gave us another room on 16/f. The floor was clearly renovated but there are still signs of ageing in the room or perhaps it was not well maintained. See photos. The mattress was good but the pillows were too high for me. I tried asking for lower ones but apparently there are no other types of pillows available. The air conditioning in the room is also so strong that even though we’ve set it to low and 25 degrees, it was still too cold to sleep in. We tried sleeping with the AC off one night but it became too warm at 4am and we had to switch it back on. The duvet was not warm enough for air conditioning and I was sleeping curled up pretty much the entire time. I had neck and shoulder pain from my sleeps four nights in a row and am leaving with a terrible neck and shoulder pain - not sure if it’s from the pillow or poor sleeping posture resulting from the AC/duvet issue. The room had a safe but it was not affixed with nails. It couldn’t be easily taken away and in any event, even if you don’t mind that, the safe kept shifting away when you open it since it’s not affixed. It required two hands to open and close the safe, one hand to hold the safe in place and the other to open really /close the door. The shower area is one of the places where signs of poor maintenance shows. The shower pressure was decent but the shower head holder was broken so the shower head couldn’t be fixed to a position we wanted when we showered. In all fairness, the hotel is extremely conveniently located, having its own underground passage way to the novena met station, which is situated just two stops from orchard. It is next to three malls so there are plenty of local restaurants nearby. Services was great. Staff have been responsive but the hardware isn’t up to the standard we expected. I am not sure how the tripadvisor excellence award came about. I would not recommend this hotel to anyone. I have visited Singapore over 10 times and this is the first hotel in Singapore that I’m not satisfied with and would not come back to.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Just avoid the aged rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GrandTour50144133491 wrote a review Apr 12
1 contribution
Location wise, the place is near to mrt station and convenient. Also many food choice and mall around for shopping.. The room is big and neat and the service staff: Resni is polite and helpful and provided us with all the necessary information needed for a great stay. One of the better hotels in Singapore for a short staycation.
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Date of stay: April 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Didi wrote a review Apr 12
Manila, Philippines78 contributions76 helpful votes
I’ve stayed at Oasia Novena in 2016 and in 2017. I love how convenient the location is for medical tourism (It’s surrounded by three hospitals) The hotel is 2 stations away from Orchard. You can acces the MRT from the hotel’s B3 level. The hotel has malls nearby that has a LOT of eateries to choose from. There’s are supermarkets nearby (Cold Storage and Fair Price) too! I like that the area is quiet and calm. It’s a great area to come home to after a busy day visiting places and touring SG. The room size is enough, I’ve always stayed in a twin room and this is my first time to stay in a king bed and was suprised that the bed was mechanical, to be honest the bed wasn’t as comfy as the twin beds. (In case you get a king bed that can be adjusted, i suggest you request a change) We had a conncecting room as we were with our children. I would like to commend FAITH who checked us in and out. She was every efficient, jolly and very pleasant to deal with. She does everything with a smile and works fast and is very VERY helpful. Our housekeeper KIM HANG was the same, always smiling, accommodating to our requests and that made our stay even more memorable and comfortable. Faith and Kim Hang are definitely the gems of Oasia Novena. Kudos and thanks to them both! We will definitley stay here again!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bryan C wrote a review Apr 12
Santa Cruz, California1 contribution
+1
The entire staff was very friendly and attentive. Check-in, maintenance, house keeping, the staff of floor 22 all provided excellent service. Rangitha especially provided wonderful service to us on floor 22! I had a great first experience at this hotel and will plan to book again with my family .
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Date of stay: April 2024
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Location
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Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brandon Lim, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded 2 days ago
Dear Bryan C, Thank you for leaving a positive review for the hotel. We are glad that you enjoyed many aspects of your stay here – including warm service extended by our associates. We take pride in service excellence and nothing encourages the team more than kind compliments like yours. Please rest assured that your compliments will be passed on to the team. It brings us great pleasure to hear that Oasia Hotel Novena is your preferred place to stay on your subsequent visits and we certainly look forward to welcoming you again Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Upeka2014 wrote a review Apr 12
London, United Kingdom11 contributions3 helpful votes
We were there for hospital appointments and the staff team were incredibly helpful - The entire concierge team, the living room team, the reception team and the restaurant team truly understood the meaning of hospitality! I don't have everyone's names to thank individually, but useful to note - Natalie, Nigel, Sathis, Ronald, Rangitha and Sritheva - many thanks for making a rather hectic time, incredibly comfortable. We will definitely be back!
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Date of stay: April 2024
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Rooms
Location
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Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brandon Lim, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded 2 days ago
Dear Upeka2014, Thank you for leaving a positive review for the hotel. We are glad that you enjoyed many aspects of your stay here – including warm service extended by our associates. We take pride in service excellence and nothing encourages the team more than kind compliments like yours. Please rest assured that your compliments will be passed on to the team. It brings us great pleasure to hear that Oasia Hotel Novena is your preferred place to stay on your subsequent visits and we certainly look forward to welcoming you again Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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andy k wrote a review Apr 11
3 contributions
For Families in need of a good place, easy access to MRT and m underground access (via a food court) to the hotel lobby. This hotel suprisingly had a little more space and alot more views. Thank you Faith, for being our smiling Host with all the answers we needed.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brandon Lim, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded 2 days ago
Dear andykP3608KJ, Thank you for sharing your experience with us. We are grateful to read that you enjoyed the overall experience especially services and location. Please rest assured that your kind compliments will be shared to the team; especially Faith. We promise you that we will continuously pursue only the best for our valued guests. Stay Refresh, Refuel & Recharge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$186 - C$264 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeMoulmein / Novena
NUMBER OF ROOMS
428
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Oasia Hotel Novena, Singapore By Far East Hospitality - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Oasia Hotel Novena, Singapore By Far East Hospitality
Which popular attractions are close to Oasia Hotel Novena, Singapore By Far East Hospitality?
Nearby attractions include Novena Church (0.3 km), United Square Shopping Mall (0.3 km), and Velocity (0.1 km).
What are some of the property amenities at Oasia Hotel Novena, Singapore By Far East Hospitality?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Oasia Hotel Novena, Singapore By Far East Hospitality?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Oasia Hotel Novena, Singapore By Far East Hospitality?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Oasia Hotel Novena, Singapore By Far East Hospitality?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Oasia Hotel Novena, Singapore By Far East Hospitality?
Conveniently located restaurants include The Marmalade Pantry (Novena), Two Men Bagel House, and The Clueless Goat.
Are there opportunities to exercise at Oasia Hotel Novena, Singapore By Far East Hospitality?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Oasia Hotel Novena, Singapore By Far East Hospitality have airport transportation?
Yes, Oasia Hotel Novena, Singapore By Far East Hospitality offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oasia Hotel Novena, Singapore By Far East Hospitality?
Yes, dry cleaning and laundry service are offered to guests.
Does Oasia Hotel Novena, Singapore By Far East Hospitality offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Oasia Hotel Novena, Singapore By Far East Hospitality?
The staff speaks multiple languages, including English, Chinese, Hindi, Indonesian, Korean, and Malay.