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Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement and sheltered access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine.
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Oasia Hotel Novena, Singapore By Far East Hospitality
4.4 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Oasia Novena Hotel is a modern and stylish hotel located in the bustling Novena district of Singapore. Renowned for its unique design and vibrant atmosphere, the hotel seamlessly blends contemporary aesthetics with a strong focus on guest comfort. The hotel features well-appointed rooms equipped with modern amenities, including flat-screen TVs, minibars, and complimentary Wi-Fi, ensuring a pleasant stay. One of its standout features is the stunning rooftop infinity pool, which provides a serene escape amidst the city’s hustle and bustle.
Dining options at Oasia Novena include an array of culinary delights, with a focus on healthy and nutritious meals, perfect for guests looking to maintain their wellness routine. The hotel is conveniently situated near the Novena MRT station, granting easy access to various attractions in Singapore, including Orchard Road and Clarke Quay.
Additionally, the hotel offers a range of wellness facilities, including a fitness center and spa services, catering to both business and leisure travelers. With its excellent service, prime location, and emphasis on relaxation and rejuvenation, Oasia Novena Hotel stands out as a top choice for visitors seeking a blend of comfort and modernity in Singapore.
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Date of stay: January 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charmine Goh, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded Jan 9, 2025
Dear Departure02810543928, Thank you for your detailed and positive review of Oasia Novena Hotel! We’re thrilled to hear that you found our hotel modern and stylish, and that you appreciated our unique design and vibrant atmosphere. It’s wonderful to know that our well-appointed rooms and modern amenities contributed to your pleasant stay. We’re especially glad that you enjoyed our stunning rooftop infinity pool—it truly offers a serene escape amidst the bustling city! Our dining options are crafted with wellness in mind, and it’s great to hear that you found them to be both healthy and delicious. Our location near the Novena MRT station is indeed a major advantage, allowing easy access to Singapore's attractions, including Orchard Road and Clarke Quay. We’re also pleased that you took advantage of our wellness facilities, such as the fitness center and spa services. Thank you once again for your kind words about our excellent service. We look forward to welcoming you back for another memorable stay, where you can continue to experience the comfort and modernity we strive to provide! Best regards, Charmine Goh Club Manager
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charmine Goh, Other at Oasia Hotel Novena, Singapore By Far East Hospitality
This is the second time I stayed here, one of the reasons was the location and MRT access. Taxi journey from and to the airport is less than 30 mins, costs us around $23 - $35. We stayed at the Club room this time and glad that we did. The room was spacey and clean. The bathroom had a big bathtub and the shower had great water pressure. The only downside was no power point in the bathroom so I had to use hair dryer/ hair styler near the bed or the work desk which was not convenient. The staff from the concierge to the Club lounge were lovely and helpful. We stayed during Christmas and the club lounge provided amazing turkey dinner and drinks options - it was a memorable time to spend Christmas night over there. Kudos to all the Club staff, and special shout out to Candy for being super amazing and for making our stay extra memorable. Thank you Oasia team, we’ll see you again next time.
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Date of stay: December 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charmine Goh, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded Dec 26, 2024
Dear Dream46377120958, Thank you so much for taking the time to share your feedback and for choosing to stay with us again at Oasia Hotel! We are thrilled to hear that you had another memorable experience, particularly during the festive season. It’s wonderful to know that you appreciated our prime location with easy MRT access, as well as the convenience of a quick taxi ride to and from the airport. We're glad the Club room met your expectations with its spaciousness and cleanliness, and that you enjoyed the large bathtub and great water pressure in the shower. We truly value your feedback regarding the lack of power points in the bathroom, and we understand how this might have been inconvenient for you. We’ll certainly take this into consideration as we continue to enhance the amenities we offer to our guests. It’s also fantastic to hear that you had a special experience at our Club lounge over Christmas. We’re so happy you enjoyed the delicious turkey dinner and the drink options provided, and we’re grateful for your recognition of our team. We’ll make sure to pass along your kind words to Candy and the rest of our Club lounge team – we’re so proud of them for making your stay even more memorable. Once again, thank you for your thoughtful review, and we look forward to welcoming you back on your next visit to Singapore. We’re so glad you had a wonderful Christmas with us, and we can’t wait to have the opportunity to host you again soon! Safe travels and see you next time! Warmest Regards, Charmine Goh Club Manager
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The location of the hotel is great, right by the metro, with a shopping mall and lots of restaurants around. About 10 minutes metro to all main areas of the city. The pool is great, with two smaller jacuzzis, sun beds and towels, and a sauna. In general it was a nice stay, but there were some issues that the hotel needs to deal with soon. The breakfast dishes such as plates and glasses were mostly dirty or sticky everyday. We stayed there 5 nights and only TWICE the room was cleaned, despite us leaving the "make up room" sign on everyday. We questioned about it and they said that they "don't know why" it wasn't cleaned. When they cleaned, once they didn't refill the shower gels and shampoos, basically only made up the beds and cleaned the trash. There was a bad smell in the shower area, like mold, that needed to be cleaned. Staff wasn't the most friendly at front desk, but staff at the restaurant were great. For the price they charge, you would expect a little better service and cleaning than what is being done now.
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Date of stay: October 2024
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Trip type: Travelled with family
Room Tip:Â The rooms that are "connected", the walls are thin as paper. I could hear the other bedrooms even...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charmine Goh, Other at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded Oct 6, 2024
Dear Laracfmorais, Thank you for taking the time to share your experience at Oasia Novena. We're glad to hear you enjoyed our central location, the convenience of the nearby Metro, and the pool facilities, as well as the service at our restaurant team. We truly appreciate your constructive feedback regarding cleanliness and room service. We sincerely apologize for the lapses in housekeeping and the issues you encountered with breakfast dishes and the cleanliness of your room. This is certainly not the standard we aim to maintain, and we will investigate this with our team to ensure these concerns are addressed. Rest assured, we are actively working to improve our cleaning procedures to meet our guests' expectations. We also regret that the response from our front desk did not meet your expectations, and we’ll make sure to address this internally to ensure a more consistent and friendly guest experience in the future. Your feedback is invaluable to us, and we hope you will consider giving us another chance to provide you with the high level of service and cleanliness that we are known for. Thank you again for your comments, and we hope to welcome you back soon. Warm regards, Charmine Goh Club Manager Oasia Hotel Novena Singapore
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My stay at this hotel left a lot to be desired. My feedback below:
Negatives: Check-in experience. The guy checking us in didn’t bother telling us about any amenities or what’s nearby. All he was interested in was ensuring I paid upon check-in Breakfast: firstly it’s a very small spread. The only thing I liked was the omelet, but even the taste would vary a lot from one day to another Service: Most of the Restaurant staff came across very rude. They need to be trained on how to support families with kids. They would ask guests to avoid side tables, since they were to prep them for breakfast. At one point, I heard them even push people out at 10:30AM (breakfast closing time), saying thank you. How rude! On one occasion they wouldn’t even allow us to bring in a pram in the restaurant. Also, despite spending SG$270/ night, they wouldn’t even bring breakfast to your room, if someone was unwell. I got the sense the restaurant & hotel was employees did not work hand in hand Cleanliness: This was a hit & a miss. Upon giving feedback, however, they would make sure the room was clean. Room size & cot: again this was a let down. They had a very old & jaded metal cot Minibar: there was no fridge in the room, but a tiny empty sad looking minibar
Positives: Bellboys were extremely courteous & willing to go the extra mile. Location was great. It connected to the MRT & the hotel is in the hospital district & overall very conveniently located. There are some good food options in Square2 Mall across the street (like Once upon a thyme, a Mexican roll place, Ton coffee, etc.)
All in all, it was a very very poor experience staying here. I wish we stayed in an Airbnb in this vicinity. I wonder how this hotel can be classified as a 4 star, with such poor service standards. I checked Dusit Thani & other airbnbs in Singapore & they are definitely much better value than staying at Oasia Novena
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Date of stay: May 2024
Value
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Trip type: Travelled with family
Room Tip:Â At 10:30 breakfast closing time, they will chuck out guests
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandon Lim, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded May 25, 2024
Dear mkZ2659XX, Thank you for taking the time to review your recent stay with us. We are very sorry for the experience of your recent stay. Rest assured that this is not the standard we pride ourselves on, and the respective heads of departments have been informed of this for serious review and immediate action. Thank you once again for your feedback and we hope to have the opportunity of hosting you once again. Stay Refresh, Refuel & Recharge
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Great room with great views! The room was very well controlled with their temperature, shower water pressure was amazing, continuous hot water, very modernised room, wish there were more plugs and mirrors around the room though, otherwise no complaints. The receptionists Faith and Jahan were very accommodating and friendly looking after their guests extremely well, hafiz the concierge had a lovely personality and very respectful. Thanks guys :)
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â More mirrors and wall plugs would be nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charmine Goh, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded Feb 12, 2025
Dear Guest, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay in our tropical paradise and that you appreciated the great room with stunning views. It's fantastic to know that the temperature control, shower pressure, and overall modern amenities met your expectations. We also truly appreciate your kind words about our team members, Faith, Jahan, and Hafiz. They are dedicated to providing exceptional service, and it's great to know they made your experience even more enjoyable. Thank you once again for your feedback, and we hope to welcome you back for another amazing stay in the future! Best regards, Charmine Goh Club Manager
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I'm currently writing this review watching the sunrise from Oasia Novena and we have had 3 nights/4 days in this lovely hotel before we leave for Bali.
Rooms were nice, great views overlooking pools and skyline. Amenities in the room were great including a hair dryer, robes and slippers. Fabulously large bed, amazing shower and room cleans/towel changes available daily if needed. We had a nespresso coffee machine and fridge in room.
Staff were all great, kind and helpful. A tip would be that if you have an early arriving flight, pack a seperate bag with wash bits, swimming gear or a day outfit. When you get to the hotel, even though you may not be able to check in (although you can pay for early check in) there are outside showers and large toilet cubicles on floor 25 by the pool, so you could do a quick change and either rest by the pool until check in or go out for the day, leaving your luggage at the bag drop in reception.
The hotel is a two minute walk from a complex that houses anything you might need. Starbucks, coffee shops, restaurants, a KFC, smaller eateries, a couple of food shops etc.
The hotel sits above the MRT so really easy access to the subway and days out. A tip would be to try and work out where the hotel lift/walkway is early on when exiting/entering the MRT, as the complex is attached so you can end up walking around like a maze.
Novena sits on the central line so any key MRT stations are no longer than half an hour away and you can either buy a top up card or use a bank card to enter/exit. We have used the MRT daily and it hasn't exceed ÂŁ3pp.
I would fully reccomend popping to Clarke Quay for an evening and to Satay Street which is to the side of Lau Pa Sat. We came as adults only but would be lovely for families also.
The only slight negatives that we have found are that the walkway to the hotel closes at 11pm, so after this you have to walk around the complex to get to the hotel if you are coming back a little later on the evening via MRT (runs till 12am) and that there aren't any bars open past 10/10.30pm close to the hotel for an alcoholic beverage. But again these are not really the hotels issues. If we returned to Singapore we would stay again. It's been a wonderful start to our trip.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charmine Goh, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded 2 weeks ago
Dear Valued Guest, Thank you for sharing such an insightful and comprehensive review of your stay at Oasia Hotel Novena! We are delighted to hear that you enjoyed the stunning sunrise views from your room and found your overall experience to be wonderful as you began your trip. It’s fantastic to know that you appreciated the comfort and amenities of your room, including the large bed, amazing shower, Nespresso coffee machine, and the convenient addition of a fridge. We strive to create a comfortable and relaxing environment for our guests, and your feedback reassures us that we’re on the right track. We’re also pleased that our staff provided you with the kindness and helpfulness we aim for. Thank you for sharing your tip about packing a separate bag for early arrivals; it’s great to know that our outside showers and large toilet cubicles on the 25th floor were helpful during your stay. Our location is indeed a significant advantage, and we’re glad you took advantage of the nearby complex with various dining options, including Starbucks and KFC. Your recommendation to explore Clarke Quay and Satay Street is appreciated, and we’re happy to hear you found it enjoyable. Thank you for your valuable advice about navigating the MRT and the hotel’s walkways. We will ensure to continue guiding our guests about the easiest routes to enhance their experience. We appreciate your comments about the walkway closing at 11 pm and the limited bar options after 10:30 pm. Your feedback helps us understand areas for improvement, and we will consider these aspects as we aim to provide an even better experience for our guests. We’re thrilled to know that you would choose to stay with us again during your next visit to Singapore. We hope you have a fantastic time in Bali, and we look forward to welcoming you back for another memorable stay at Oasia Hotel Novena! Best regards, Charmine Goh Club Manager Oasia Hotel Novena Team
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We stayed 3 nights at Oasia Novena. We picked the hotel because it was close/at the MRT station, in a slightly less touristy area, and had extra amenities with club level access. We arrived around 9am and got an early check in. The hotel is nice and modern, but slightly worn in some places. However having access to the club level was worth it!! We enjoyed the amazing breakfast, happy hour, pool and area on the 22nd floor/club level. Along with the club level access came perks of 2 pieces of laundry per day and 15-min massage on certain days. The breakfast and happy hour menu changed slightly every day so there was always new food or drink of the day to try. And the service… it was AMAZING! Especially Candy in the evenings at happy hour! She was so sweet, friendly and provided amazing service! We enjoyed coming to happy hour because of her. Overall, we enjoyed our stay!!
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charmine Goh, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded Feb 12, 2025
Dear Stephanie H, Thank you for sharing your wonderful experience at Oasia Novena! We're delighted to hear that you enjoyed your club-level stay, early check-in, and convenient location. It’s great to know that you made full use of the club amenities, including breakfast, happy hour, the pool, laundry service, and massages—we strive to make our guests feel pampered! A special thank you for recognizing Candy’s exceptional service during happy hour. We will be sure to share your kind words with her, as she will be thrilled to know she made your stay even more memorable. We truly appreciate your feedback and hope to welcome you back for another amazing stay in the future! Best regards, Charmine Goh Club Manager
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Hospitality at its highest level! During our stay in a Clubroom we received an extremely friendly and personal welcome. The room was compact but had everything we needed. Very clean and fully equipped. Decorated in Japandi style. Our host Ronald Calisura was extremely helpful and professional and decorated our room and chilled wine for my husband's birthday. There was also a cake ready. He clearly enjoyed doing something extra. A top-notch host. So wonderfully attentive and caring! His colleagues from the team, Gerald, Jenna, Collin and Rangitha, have also ensured that we will definitely come back. The location of the hotel is great for direct access to the MRT. The Clubroom has its own swimming pool and Jacuzzi. Massages for neck and feet are complimentary, as is the cleaning of 2 items of clothing per day. Furthermore, drinks and snacks are available all day and this is also included with a Clubroom. Finally, due to an evening flight home, we were given a late checkout at no additional cost.
Compliments to Ronald and teammates. We would definitely like to come back again! Dannis and Jackie
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip:Â Boek een club room voor extra voorzieningen tegen een geringe meerprijs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim from the housekeeping team deserves a 5-star rating! Her exceptional attention to detail and dedication to ensuring our space was spotless and comfortable made our stay truly unforgettable. Kim's warm smile and friendly demeanor were the icing on the cake. Her outstanding service has left a lasting impression, and I highly recommend her to anyone seeking top-notch housekeeping services!
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charmine Goh, Guest Services / Front Office at Oasia Hotel Novena, Singapore By Far East Hospitality
Responded Feb 3, 2025
Dear Irawanh2016, Thank you so much for your wonderful review! We are thrilled to hear that Kim from our housekeeping team provided you with exceptional service during your stay. Her dedication to maintaining a spotless and comfortable environment, along with her warm smile and friendly demeanor, truly exemplifies our commitment to guest satisfaction. We will ensure that Kim receives your kind words and recognition—she will be so grateful to know that her efforts made a lasting impression on you. Thank you for recommending her services; your feedback means a lot to us! We look forward to welcoming you back for another unforgettable stay in the future! Best regards, Charmine Goh Club Manager
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There are more places to choose from in the Singapore area.
PRICE RANGE
C$208 - C$277 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeMoulmein / Novena
NUMBER OF ROOMS
428
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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