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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel staff was quite supportive during check in and overall during the stay but breakfast was really poor, old food, not well cooked and no taste sometimes hence the control enter the breakfast was really extreme.
Park Avenue Rochester Hotel has been my home away from home since I first stayed here in 2016. Whenever I come to Singapore, this hotel has been on my list and more often than not I have ended up staying here!
What do I like...More
My friends and I went for a short staycation at Park Avenue Rochester over the weekend and we truly enjoyed our stay. The location was great and the staffs were helpful and welcoming. Special mention to raizal who helped us with the check in process!...More
We have stayed here for many times and have loved it. We have returned again but this trip was truly dissaponting.
The bathroom has smelly curtain the moment we walked into it. As you shower, the bath tub collects water that refuses to be drained...More
Thank T_fion
Management response:Responded yesterday
Dear T Fion,
Thank you for taking the time to write a review of our hotel.
It is with regret to know we did not meet your expectations during your stay with us. We sincerely apologise for any inconvenience that you may have experienced.
Your...More
Booked 1 night stay here with family while my sister booked the 2bedroom Excutive room for 2 nights. Check-in was a breeze done by the friendly staff Mr. Raizal. Requested to have my room on the same floor with my sister, and Mr. Raizal was...More
Please ctc the hotel direct to ascertain accomodation availability. The suite I was in did not have external windows opening onto the street, but the airconditoning was more than adequate to maintain fresh air flow and... More
Please ctc the hotel direct to ascertain accomodation availability. The suite I was in did not have external windows opening onto the street, but the airconditoning was more than adequate to maintain fresh air flow and agreeable temperatures.
