Momentus Hotel Alexandra

Momentus Hotel Alexandra

Integrated hotel with mall
Traveller (247)
Comfy and cosy bedroom
Room & Suite (14)
Dining (6)
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About

4.5
#63 of 343 hotels in Singapore
4.5 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Be wooed by quiet charm while staying in Momentus Hotel Alexandra's modern & contemporary facilities. Our location offers a mix between quiet tranquillity & bustling hustle. Mother nature & two major business centres are within easy reach. Or choose to stay in. For business or for pleasure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Electric vehicle charging station
Paid public parking on-site
Parking
Wifi
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Poolside bar
Kids pool
Highchairs available
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Adults only
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Chinese, Malay
Hotel links
Special Price:Spring Sales - Additional 10% off

Location

323 Alexandra Road, Singapore 159972 Singapore
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Changi Airport
21.9 km
See all flights
Seletar Airport
4.5
4.5 of 5 bubbles314 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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At the Momentus Hotel Alexandra, guests have called out the high level of service, though there have been occasional mentions of slower, less organized interactions. Its prime location is a hit for its proximity to dining and transport, despite some views of it being a tad isolated. The rooms earn praise for their cleanliness and aesthetic, with a few remarks about the air conditioning and size. Reviewers rave about the amenities, including diverse dining options and a large pool, all contributing to the hotel's cozy and upscale atmosphere. The cleanliness is consistently applauded, and while most guests see it as a good value, service hiccups have been noted.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Comprehensive

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314Reviews0Q+A68Room tips
Traveller rating
  • 246
  • 32
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  • 22
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Detailed Reviews
Daydream15006590989 wrote a review Jul 2023
2 contributions
5.0 of 5 bubbles
Amazing hotel. Room was great and had everything, including a filtered water tap in the bathroom. All toiletries provided and made from sustainable materials. High end fittings, great bed, pool view also offered sick view of the greenery around, and lastly amazing service! Staff were incredibly accommodating — helped me with every request as I was planning a surprise birthday for my partner. Shout out to Aria for being an absolute legend. Solid 4-star hotel, 10/10 would recommend staying here over most of the same-starred hotels downtown, which tend to have smaller rooms at the same price point
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Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Jul 19, 2023
Dear Daydream15006590989, Thank you so much for your incredible review of our hotel! We are thrilled to hear that you had a fantastic experience during your stay and that our amenities, including the filtered water tap and sustainable toiletries, met your expectations. It's wonderful to know that you enjoyed the high-end fittings, comfortable bed, and the breathtaking pool view overlooking the lush greenery. We pride ourselves on delivering exceptional service, and we are delighted that our staff, especially Aria, provided you with outstanding assistance throughout your stay. We will be sure to pass along your kind words to Aria and the rest of our team. We appreciate your recognition of our hotel's value compared to other same-starred hotels downtown. We strive to offer spacious rooms at competitive prices, providing our guests with the utmost comfort and satisfaction. Thank you for recommending our hotel with a solid 4-star rating. It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay in the future. Thank you for creating Moments with Us! Best regards, Rachel Ng Hotel Manager
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Alex C wrote a review Apr 2023
Kuala Lumpur, Malaysia16 contributions13 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We just came back and I'm brief, staff is awesome, very polite and helpful, hotel very clean, breakfast buffet really nice, meets western and Asian preferences, pool nice, gym nice, view quite nice too, rooms a bit small but comfy and anyways if you are a tourist you won't be spending a lot in there isn't? Just shower and some sleep. Our overall experience? Recommended!
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Date of stay: March 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Be aware of the extreme law and regulations in Singapore, a bit extreme I would say
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Apr 18, 2023
Dear U7749JGalexc, We sincerely thank you for taking time to write a positive review, on your most recent stay with us. We are truly humbled that you have had the opportunity to experience the excellent service standards and amenities we have to offer to all our esteemed guest. We look forward to welcoming you again at the Momentus Hotel Alexandra, very soon! Best regards, Rachel Ng Hotel Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Louie C wrote a review Apr 2023
Philippines1 contribution1 helpful vote
4.0 of 5 bubbles
This used to be Park Hotel Alexandra. It is beside Ikea and there are 2 small malls across the road. There are nearby hawker centers and many affordable eating options. The lobby and rooms were refurbished which made efficient use of space. They provide filtered drinking water from a separate faucet in the bathroom. My room was regularly cleaned. The staff are friendly specially Juma'at who assists with luggages and booking taxis.
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Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Jun 5, 2023
Dear Meander105139, Thank you for sharing your experience. It's great to hear that the hotel's location, situated next to Ikea and with two small malls across the road, offers convenient access to amenities and dining options. The refurbished lobby and rooms, designed to make efficient use of space, are commendable. The provision of filtered drinking water from a separate faucet in the bathroom is a thoughtful addition. We are pleased to know that your room was regularly cleaned to maintain a comfortable stay. We will extend your appreciation to Juma'at for his friendly assistance with luggage and booking taxis. We value your feedback and hope to welcome you back for another enjoyable stay in the future. Thank you for creating Moments with Us! Best regards, Rachel Ng Hotel Manager
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NorthStar40791444505 wrote a review Oct 2023
Sydney, Australia1 contribution
1.0 of 5 bubbles
I agree with most bad reviews here. If there were other choices, no one would want to stay here. We arrived in the hotel and we're received by front desk personnel with strong cigarette smell. This hotel is understaffed and this makes for a very poor check in experience.

When I got to my room after a long flight, air condition could not be regulated and adjusts itself at night. It was warm even I set the temperature cool before I head to bed. The shower had spontaneous changes in water temperature too. After I complained, I was given a replacement room.

Requested for ice which didn't arrive till my check out. If you guys are too busy or unable to, I appreciate if you guys can let me know my request is unable to fulfill or I can pick it up from your restaurant downstairs. I waited through the night and I gave up.

Have to say the breakfast food is not bad. Which is probably why this outdoor breakfast has birds scavenging for food directly from plates. They won't attack while you're there but if you step away for more food or to fetch a drink, there's good chance your food will be attacked.

The hotel itself was clean and comfortable. The pool is relatively large though. I have nothing else to complain about except the unpleasant services. I would avoid this hotel like a plague.
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Date of stay: October 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Oct 27, 2023
Dear NorthStar40791444505, We deeply apologize for the disappointing experience you had during your stay at our hotel. Your feedback is genuinely important to us as it highlights on areas for improvement, and we appreciate you taking the time to share your concerns. Please rest assured that the areas for improvement have been duly noted by the respective departments, and necessary actions would be taken to better our service standards. We sincerely hope that the incident will not mar your impression of us, and that we will have the opportunity to welcome you back in the near future. Best regards, Rachel Ng Hotel Manager
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GoPlaces57609227765 wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
The stay in Momentus Alexandra has always been very good, with the great pool and nice bar at the 7th to the very good service of staff.
I noticed that they've been more sustainable lately with drinkable water on the tap and refillable toiletry bottles instead of disposable ones. All the sockets have also been converted to international so no need for adaptors in the room .
One comment I would have is that there is no bidet in the bathroom. I would still rate it 5 stars but that addition would make the experience better.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded 4 weeks ago
Dear GoPlaces57609227765 Thank you for sharing your review with us. Your feedback means a lot to us and we truly appreciate your kind words. Our dedicated associates are committed to providing exceptional service to ensure our guests’ satisfaction and create memorable experiences. Your positive feedback on the comfort of your room and facilities is greatly appreciated. It’s always our goal to ensure that every aspect of your stay is enjoyable and comfortable. We remain committed to delivering a memorable experience for you and all our guests, and we look forward to being at your service again on your next visit. Thank you for creating Moments with Us! Best regards, Rachel Ng Hotel Manager
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michel0ngelo wrote a review Jul 2023
Macau, China2 contributions
5.0 of 5 bubbles
Good location. Good services. A great variety of foods and shops surrounding the hotel. Upon arrival, the reception staff was very friendly and able to cater to my requests. The rooms are clean and modern. The high ceiling and the full height window defines the minimalist design of the room, which I like the most. Will be back again in my next journey.
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Date of stay: June 2023Trip type: Travelled on business
Room Tip: Have Grab or something equivalent installed upon arrival to go places easily.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Jul 3, 2023
Dear michel0ngelo, Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's location, services, and room design. We look forward to welcoming you back on your next journey. Thank you for creating Moments with Us! Best regards, Rachel Ng Hotel Manager
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Fearless10505913470 wrote a review Jul 2023
1 contribution
5.0 of 5 bubbles
the soap smells so good 😊 i love za zoap. The hotel food was top quality and had a large range of taste so that you never get bored. Me and my family stayed for 5 nights and we never had any problems and the service was excellent. Many of the staff were so friendly and willing to help. one of the staff literally gave my mom so much towel and so willing to help the blanket feels so soft
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: the pools watah is so freezing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Jul 19, 2023
Dear Fearless10505913470, Thank you for your wonderful feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed the fragrance of our soap and found it pleasing. We're also glad that you loved the wide range of flavors in our food, ensuring a delightful dining experience. It's fantastic to know that you and your family had a problem-free and enjoyable stay for five nights. We take pride in delivering excellent service, and we're thrilled that our staff was friendly, helpful, and accommodating, particularly with providing towels and ensuring your comfort. We appreciate your kind words and hope to have the pleasure of hosting you and your family again in the future. Thank you for creating Moments with Us! Best regards, Rachel Ng Hotel Manager
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Anthony B wrote a review Aug 2023
Perth9 contributions3 helpful votes
5.0 of 5 bubbles
The hotel is in a great location with most things within 20 minutes of it (depending on traffic).
The staff are courteous, friendly and helpful. The rooms are well maintained and serviced daily.
The pool area is good and there is a pool side bar as well if you want a couple of quiet drinks. Breakfasts can get a little busy at times though.
There are plenty of local eateries around the area as well as restaurants, with two shopping centers across the road.
You will have to make sure your cards work in the ATMs as there are no money changers in the immediate area. I would definitely stay there again.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Aug 28, 2023
Dear anthonyb874, Great to know that you will be returning for a visit! Thank you for taking the time to provide us with an excellent review and we are pleased to know that your stay with us was amazing. Your feedback is truly appreciated as it enables us to further enhance our operations to ensure that we deliver the utmost experience. At the same time, we are pleased to note your compliments of the service rendered by our team members and your appreciation have been shared with them accordingly. We hope to have another opportunity to welcome you back again in the near future. Thank you for creating Moments with Us! Best regards, Rachel Ng Hotel Manager
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Sameer D wrote a review Jul 2023
1 contribution
5.0 of 5 bubbles
Overall great experience.
Staff was highly responsive, always smiling and helpful.
Room allotted to me was spacious, a great view from the window.
Comfortable for working from the room.
Clean and specious bathrooms.
Drinking water was abundant since there was a separate drinking water tap.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Breakfast time it gets crowded and have to wait in queue for 7-10 minutes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Jul 8, 2023
Dear 722sameerd, Thank you for sharing your overall great experience with us. We're delighted to hear that our staff was highly responsive, always smiling, and helpful throughout your stay. It's fantastic that the room allotted to you was spacious and provided a great view from the window, making it comfortable for you to work from there. We're glad to know that the bathrooms were clean and spacious as well. We appreciate your positive mention of the abundant drinking water available through the separate tap, ensuring your convenience during your stay. Thank you once again for your kind feedback, and we hope to welcome you back for another enjoyable experience. Thank you for creating Moments with Us! Best regards, Rachel Ng Hotel Manager
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ZH wrote a review Dec 2023
Singapore, Singapore1 contribution1 helpful vote
5.0 of 5 bubbles
Located in the heart of Singapore, there are many nearby coffeeshops, restaurants and places of interest (Most Notably Sentosa, Mount Faber Park, etc). For travellers from overseas, this area is located near a ton of coffeeshops so you can try local delights at an affordable price.

Hotel lobby is located right beside the mall and there is an access door for hotel guest right beside Alexandra Central Mall Carpark. Check in was fuss free and easy, not a long queue and was done within 5-8 minutes. Hotel staff also gave us thorough explanation of what benefits we are entitled to for the club rooms! The size of the clubroom was average but plentiful for 2. Room and toilet was pretty clean too. Seen multiple reviews of Aircon being too warm, however during my stay I didn’t encounter much of an issue with the aircon.

Hotel Staff were friendly and approachable. Especially the staff in the club room lounge! They were really thorough with the explanation of different kinds of food they have throughout the entire day, the things to do in the hotel and, helped us extended the check-in time (club room guest). They made us feel really welcomed and really helped to enhanced the experience!

Have not tried out the food and facilities at the time of writing. But thank you Momentus Hotel Alexandra for the wonderful stay!
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Door to Hotel located right beside lift lobby, Drivers have one complimentary parking ticket per...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachel Ng, General Manager at Momentus Hotel Alexandra
Responded Dec 4, 2023
Dear Wanderer00207402897, Thank you for taking time to pen down your stay experience with us. We appreciate your recognition of our efforts in making your arrival hassle- free and it is heartening to read about your delightful experience rendered from our team at the Momentum Club Lounge. Thank you once again for choosing Momentus Hotel Alexandra and we look forward to welcoming you back for another memorable stay in the near future. Thank you for creating Moments with Us! Best regards, Rachel Ng Hotel Manager
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Daydream32792326935 wrote a tip May 20
1 contribution
5.0 of 5 bubbles
"Room are a little small "
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Harley R wrote a tip May 16
1 contribution
5.0 of 5 bubbles
"Book Direct to hotel"
Read full review
seni wrote a tip May 14
3 contributions
5.0 of 5 bubbles
"No foods after midnight"
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staycationbeary wrote a tip Apr 2024
Singapore, Singapore40 contributions12 helpful votes
5.0 of 5 bubbles
"Free parking coupon per day only"
Read full review
Wanderer310594 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Show your appreciation. "
Read full review
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PRICE RANGE
C$174 - C$250 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingapore
NUMBER OF ROOMS
442
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Momentus Hotel Alexandra - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Momentus Hotel Alexandra
Which popular attractions are close to Momentus Hotel Alexandra?
Nearby attractions include Queensway Shopping Centre (0.2 km) and Dream Art (0.03 km).
What are some of the property amenities at Momentus Hotel Alexandra?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Momentus Hotel Alexandra?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Momentus Hotel Alexandra?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Momentus Hotel Alexandra?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Momentus Hotel Alexandra?
Conveniently located restaurants include Yummy Punjaby, The Carvery, and KENG ENG KEE SEAFOOD.
Are there opportunities to exercise at Momentus Hotel Alexandra?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Momentus Hotel Alexandra have airport transportation?
Yes, Momentus Hotel Alexandra offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Momentus Hotel Alexandra?
Yes, dry cleaning and laundry service are offered to guests.
Does Momentus Hotel Alexandra offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Momentus Hotel Alexandra?
The staff speaks multiple languages, including English, Chinese, and Malay.
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