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Mandarin Orchard Singapore

333 Orchard Road, Singapore 238867 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2057)
Panoramas (20)
Room & Suite (905)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-07-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Orchard Singapore
Updated 20-07-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#78 of 365 hotels in Singapore
Travellers' Choice
Mandarin Orchard Singapore has been a landmark of Asian hospitality on world-renowned Orchard Road since 1971. The Hotel is preferred by discerning international travellers for its service excellence and prime location in the heart of Singapore’s most prominent shopping district. The hotel boasts some 1077 spacious guestrooms and suites that offer views of the city skyline from higher floors, and are designed with modern conveniences that cater to business travellers. Awaiting guests of the Meritus Club are bespoke amenities and privileged offerings—from detailed attention and personalised service by Meritus Ambassadors, to all-day refreshments served in the exclusive environment of the Meritus Club Lounge at Top of the M. Starring in the hotel’s vibrant lineup of restaurants is the all-time favourite Chatterbox, home of the legendary Mandarin Chicken Rice; Triple Three, a Japanese-inspired international buffet restaurant; and the highest Michelin-rated Chinese restaurant in Singapore since 2016, Shisen Hanten by Chen Kentaro. Right on the doorstep of Mandarin Orchard Singapore is Mandarin Gallery—a unique shopping destination featuring an exciting variety of luxury brands and boutique eateries. Mandarin Orchard Singapore offers over 30000 square feet of versatile meeting and function spaces backed by the dedicated service of Meeting and Event Specialists. The iconic hotel scored its eighth win as Best City Hotel-Singapore at the 30th Annual TTG Travel Awards and was also named Best Upscale Hotel-Singapore at the Travel Weekly Asia Readers' Choice Awards 2017-2019. Mandarin Orchard Singapore and its restaurants have been awarded the SG Clean quality mark by Singapore Tourism Board and Enterprise Singapore. The mark is given after an assessment by a third-party auditor based on a sector-specific checklist of requirements for sanitation and hygiene standards within the premises.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Centrally Located
Languages Spoken
English, Chinese, Malay
12,616Reviews81Q+A100Room tips
Traveller rating
  • 4,847
  • 4,868
  • 1,848
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  • 391
Time of year
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Popular mentions
tiffseah wrote a review Jan. 21
Singapore, Singapore21 contributions18 helpful votes
We were originally supposed to have our wedding banquet elsewhere but due to various circumstances had to shift to Mandarin Orchard. There was so little time to prepare everything and honestly my mind was a blank on the big day. I have to say the day wouldn’t have gone by so smoothly if not for the banquet team led by Royston and our wedding coordinator, Terence. We had so many good reviews about the service!! Our stay thereafter in the executive suite was also great! We especially loved the cocktail time at the Top of the M. They were super generous with the alcohol and bites we didn’t even have the stomach to eat dinner thereafter. The hotel is not crowded and facilities are all very empty which is GREAT because it feels like you have the hotel all to yourself. Thank you MO for completing our big day and a special thanks to Terence and Royston!!!
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Date of stay: January 2021Trip type: Travelled as a couple
pitz wrote a review Jan. 20
Singapore, Singapore15 contributions5 helpful votes
It was a surprise gift from our dear friend, from miles away. The process of checking in & out was super smooth! ALL the staffs there were friendly! From receptionist, conceirge & room service. Although there was a tiny hassle from the carpark to the hotel lobby, but it's understandable due to the safety precaution measurements. They even met with our friend's requirement & gave us a delicious cake! The pool was not what we expected (abit small) but rest assured, it is clean! The room & toilet was clean as well! Only downfall if they provide trash bag for the trash bin & if the toilet could have bidet spray, it would be great! Overall, we had an amazing stay! Thank you for the warmest welcome & amazing experience!
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Date of stay: January 2021Trip type: Travelled as a couple
Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 4 days ago
Dear Sir/Madam Thank you for taking time to share a comprehensive 5-star review of Mandarin Orchard Singapore! We are thrilled to receive your assurance in the high quality of stay experience you had enjoyed in your recent stay with us. It is truly heartening that the standards of cleanliness has exceeded your expectations. Your kind review will inspire the team to continuously serve with the warm Asian hospitality our hotel is reputed for. The safety and well-being of our guests are of utmost importance to us, especially in these unprecedented times. The controlled entry and exit points is to keep in line with the Safe Management Measures mandated by the Singapore Government. We are pleased to share that preferences for trash bags and bidet facility within the guestroom may be requested from the friendly Housekeeping team; please call '0' at anytime of the day to arrange this for you. Thank you again for your assurance in us and we certainly look forward to welcoming you back again soon. Yours sincerely Danny Wong - Hotel Manager
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Desmund wrote a review Jan. 17
Singapore, Singapore283 contributions60 helpful votes
Booked a staycation 15-18Jan at Premier Meritus Club room after recommended by my niece. Despite hotel being dated however me and my partner thorough enjoyed especially the tea hour 3-5pm and canapés hour 6-8pm which one can relax on the 39th floor Top of the M with a awesome view. Daily Menu may be the same but again which hotel don practices that? You can even get away from those kids for a while. Even our last Dec 5star property in Marina Square, breakfast choice don even change a bit on our 4 days stay and mind you the room rates don even come cheap. That’s what staycation all about is to relax and enjoy and something memorable after your stay. Do yourself a favour, splurge a little to pamper especially during this downtime don even know when is it going to be over. Infact will be returning on 11-14Feb. Thank you Mandarin Orchard. Hope you can host us in the same room #2910 next month.
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Date of stay: January 2021Trip type: Travelled as a couple
Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 4 days ago
Dear Desmund Thank you for your beautiful review of Mandarin Orchard Singapore! We are most happy to hear about your lovely experience at our Meritus Club lounge. Our Meritus Club is truly value for money where one can enjoy all-day drinks with an amazing 360 degree view of Singapore from the lounge. Club guests like yourselves are most welcomed to enjoy the spread of complimentary afternoon refreshments and evening cocktail served daily at the lounge. We hope this experience at the Club had you a unique and memorable experience. We are grateful that you are coming back to stay this mid-February and we look forward to impress you and your spouse yet again. Thank you again for making Mandarin Orchard Singapore your preferred choice of hotel. Yours sincerely Danny Wong - Hotel Manager
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RBW wrote a review Jan. 16
Singapore, Singapore30 contributions36 helpful votes
December staycation! Location : of course one of the winning factor as it is situated in the middle of orchard road. Walking distance to many shopping malls. Traffic though can be a nuinsance. Eg : drop off and pick up. Getting a cab. Lobby : A long line to check in but it wasnt that bad. The queue was moving. We were given a bottle of water. There were hotel staffs walking ard talking and explaining and letting us know whats happening. Front office : Check in process was quite fast though we had to wait for our room but were given free coffee at the cafe. Check in staff was friendly and accomodative. Room : A little dusty but still bearable else we wld have ask for a room change ( allergies ), but room was clean. Bed was ok. Pillow was ok. Toilet was ok. Typically a normal hotel room. Pool : Weird as we had to walk pass the lobby to get to the pool and walk back ( wet ) to get back to the room. It was literally the other side of the hotel but pool was freezing cold and it was nice. Clean and spacious. Totally like the fact that they lay the green carpeted grass all around the pool.. makes it so much easier to walk esp with kids. Breakfast : of a different kind ( cooooooviddddd ) so we were given a piece of paper and to tick our choice and it was brought over to us. The taste and presentation was disappointing. Might return might not.
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Date of stay: December 2020Trip type: Travelled with family
Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 1 week ago
Dear Sir/Madam Thank you for the comprehensive review of your stay at the hotel. Truly, the hotel is conveniently in the city centre and one can easily get around the key attractions in Singapore and wind up the day by shopping along the famous shopping district, Orchard Road just right below the hotel. We are happy to hear you enjoyed the convenient location of the hotel. Over the festive season, it is often the peak period with many guests staying with us. We are heartened to learn that the team have given regular updates concerning the check-in process and in seeing through that the Safe Management Measures are adhered to at all times. While there is a capacity limitations on the number of persons allowed to the pool on allocated time slots, we are glad that you and your children have managed to secure a slot to access the pool and found it a safe environment, especially for the younger ones. We regret to learn about your comments about the quality of breakfast served. Rest assured that your valuable feedback on the taste and presentation have been brought to the attention of our breakfast Chef. We thank you so much for your support, especially during these trying times for the hospitality industry. We would also be most grateful if you could give us another chance to serve you and redeem ourselves on your next visit in our renewed property. Yours sincerely Danny Wong - Hotel Manager
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Ivy wrote a review Jan. 10
19 contributions
I'm back again for another long stay, and extended my stay. Covid-19 put everyone on staycation to re-experience Singapore. From front desk, lounge, housekeep to kitchen, the Mandarin team has displayed the best of the best. Nothing was compromised in the hotel today when you compare them to the good times before covid. In fact, more care had been taken to protect not only the guests, but their staff as well. I have never felt safer anywhere than Mandarin Orchard. This is a hotel that takes responsibilities seriously. My deepest gratitude to the team: Chef William, Chef Elvin, Elvie, Elinna, Jaini, Sani, Jimmy, Aurelius, Ivy, Syaza, Jolie, Donovan, Mr Jaya, Mommy Doreen, Kana, the housekeep team for guest rooms and lounge, led by Ms Hazelina. I am coming back for 2021 Chinese New Year, and will be back again and again after that.
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Date of stay: November 2020
Sleep Quality
Room Tip: Club Rooms
See more room tips
US$140 - US$256 (Based on Average Rates for a Standard Room)
mandarin orchard singapore hotel singapore, mandarin singapore, meritus mandarin singapore, meritus mandarin hotel, singapore mandarin
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
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Frequently Asked Questions about Mandarin Orchard Singapore
Which popular attractions are close to Mandarin Orchard Singapore?
Nearby attractions include Trapped Escape Room Singapore (0.1 km), Orchard Road (0.3 km), and Sandbox VR (0.4 km).
What are some of the property amenities at Mandarin Orchard Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Orchard Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Orchard Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Orchard Singapore?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Orchard Singapore?
Conveniently located restaurants include Joie by Dozo, Mitzo, and Lawry's The Prime Rib.
Are there opportunities to exercise at Mandarin Orchard Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mandarin Orchard Singapore have an airport shuttle?
Yes, Mandarin Orchard Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Orchard Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Orchard Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Orchard Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.