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Mandarin Orchard Singapore

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#72 of 308 Hotels in Singapore
Certificate of Excellence
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Mandarin Orchard Singapore
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9,038 Reviews from our TripAdvisor Community

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Showing 8,407: English reviews
Reviewed 9 June 2016

Strategic, central location. If shopping is your utmost agenda, then this hotel should be where you are as all the best shopping is along Orchard. Dining facilities are fantastic. Service is excellent.

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Helpful?
Thank Mommy A
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam, Thank you for staying at the Mandarin Orchard Singapore along the bustling Orchard Road shopping district! Truly, the location of our hotel is conveniently located for abundance shopping trips as you had mentioned. We are pleased to hear you enjoyed the stay very much. We thank you again for your assurance in our service and dining facilities, and...

Mumbai (Bombay), India
Reviewed 9 June 2016

Everything was excellent. We had and excellent stay at your esteemed hotel in Singapore. We enjoyed everything that were provided during our stay. Location was excellent and amenities were also excellent.

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Helpful?
Thank mlr308
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam, Thank you for your wonderful 5-star review of your recent stay with us at the Mandarin Orchard Singapore! We are happy to know that your needs and expectations were met throughout the stay. The hotel always aims to create a unique and memorable experience for each and every guest. Your kind review has strengthened the team in continuing...

Jakarta, Indonesia
Reviewed 9 June 2016

I think mandarin orchard is good place to stay in singapore,best location and nice people in this hotel make my holiday in singapore is great,i hope mandarin orchard give more best price in holiday season

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Helpful?
Thank milano_stars
.
Reviewed 9 June 2016

Was there for the Sundown Marathon in weekend. Shoppings all over the corner. Easy walk to get to MRT station. The only minus was the pool not really for kids as we were traveling with young kid who wants to play in the pool.

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Helpful?
1Thank Feby B
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Feby, Thank you for your review of Mandarin Orchard Singapore! We are pleased to hear you enjoyed the convenient location of the hotel. It is truly easy for one to get around the key attractions in Singapore and wind up the day by shopping along the famous shopping district, Orchard Road just right below the hotel. While the hotel’s...

Bangkok
Reviewed 9 June 2016

The hotel location is very good connecting with prime areas. It is very convenient to travel every where, for eating, for shopping, etc. The room is very clean. Check in and check out counter staffs perform very fast.

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Helpful?
Thank 954natchas
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Natcha, Thank you for choosing to stay with us amongst many hotels along the bustling Orchard Road shopping district! We are pleased to hear you enjoyed the convenient located of the hotel, and especially the clean rooms and efficient service rendered. Cleanliness and hygiene is very important and is always a top priority at the hotel. The hotel always...

Singapore, Singapore
Reviewed 9 June 2016

From the start to the end of the hotel stay, the personnel from hotel showed great service and the location of the hotel is fantastic for shopping. Prior to the stay, the hotel emailed great offers on room upgrades.

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Helpful?
Thank samlam2506
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sam, Thank you for sharing an amazing 5-star review of the Mandarin Orchard Singapore! We are happy to know you found the hotel conveniently located in the city centre for abundance of shopping where Orchard Road is just right below the hotel. It is most heartening to hear about the warm Asian hospitality rendered by the outstanding team. Guests...

Manila, Philippines
Reviewed 9 June 2016

Cold breakfast, untrained trainee, would expect better service at this level. Room ok, spacious, tv channels limited. Only 2 receptionist for check-in, long queue for check-out. Not value for money at all

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Helpful?
Thank SelinPek
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Selin, Thank you for taking the time to write your review of the hotel; all feedback is very important and every comment is both read and noted. We are disappointed to learn of your experience on this stay. While we strive to create a unique and memorable experience for all our guests, we are sorry if this was not...

Singapore, Singapore
Reviewed 8 June 2016

A relaxing stay. Local food available at The Chatterbox is good. If not facing the blank wall of the extension block, the view of Orchard Road would be great! Would return or recommend the hotel to friends from overseas

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Thank Merilyn M
London, United Kingdom
Reviewed 8 June 2016

The Mandarin Orchard is a great hotel in a good central location with beautiful rooms and great service. The rooms are specious, comfortable, wel equipped and very clean. Free Wifi available in all areas of the hotel.

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Thank 215eduardk
Brunei-Muara District, Brunei Darussalam
Reviewed 8 June 2016

I had a very good stay for 10 days. I asked for a change of room with a better view after two nights and was given a very good room facing Orchard Road (from Room 1301 to 2023). Only thing was that there was a strong smell in the room as if someone had smoked in it prior. Housekeeping was...

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Helpful?
Thank Sophiana C
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sophiana, Thank you for your sharing a lovely review of your recent long stay with us at the Mandarin Orchard Singapore! We are happy to hear the stay had been pleasant, especially the prompt and efficient service rendered by the team in assisting with the change of room and odor noted in room 2023. The hotel always aims to...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Triple Three
Triple Three
Cuisines: Chinese, Sushi, Asian, Singaporean
Top of the M
Top of the M
Cuisines: European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Established in 1971, Mandarin Orchard Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping belt of Orchard Road makes it the preferred hotel of choice for many visitors. Boasting some 1,077 guest rooms, each a harmonious blend of comfort and contemporary elegance, they are equipped with broadband Internet access, comprehensive amenities and a panoramic view of the city from the higher floors. A smorgasbord of food and beverage offerings is available throughout the hotel. These include award-winning cuisines from Chatterbox, home of the Mandarin Chicken Rice; Shishen Hanten Sichuan Chinese Restaurant by Chef Kentaro; Triple Three, an international buffet restaurant; Coffee & Crust, a cafe serving tempting cakes, pastries and coffee; and Bar on 5, a chill-out bar five floors above Orchard Road. The hotel also offers expansive meeting and function facilities, making it the ideal choice for meetings, incentives, conventions and exhibitions. ... more   less 

Additional Information about Mandarin Orchard Singapore

Address: 333 Orchard Road, Singapore 238867, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $232 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Orchard Singapore 5*
Number of rooms: 1077
Reservation Options:
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Also Known As:
Mandarin Orchard Singapore Hotel Singapore
Mandarin Singapore
Meritus Mandarin Singapore
Meritus Mandarin Hotel
Singapore Mandarin
Hotel Style:
#47 Business Hotel in Singapore
#54 Family Hotel in Singapore
#60 Romantic Hotel in Singapore
#65 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Orchard Singapore staff and other travellers.
23 questions
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Questions? Get answers from Mandarin Orchard Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be noisy with guest coming and going all hours..”
  • Best shower .towels lovely nice robes
 of 5 bubbles Alwaysafan123, 8 Dec 2016 | Read review
“The rooms looking towards Marina Bay have the noise from the air-co infrastructure of this Hotel. Changed room problem resolved”
 of 5 bubbles kampadi, 7 Dec 2016 | Read review
“We booked a Meritus Club Room”
 of 5 bubbles kaspeach, 5 Dec 2016 | Read review
“This hotel offers Smartphone for customers. I can call even inernational call with this phone for free.”
 of 5 bubbles Travelover9988, 2 Dec 2016 | Read review
“Higher floors have good view.”
 of 5 bubbles Aries_Avventura, 1 Dec 2016 | Read review
5 of 5
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