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PARKROYAL COLLECTION Marina Bay, Singapore

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6 Raffles Boulevard,Marina Square, Singapore 039594 Singapore
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Room & Suite (2150)
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About

#21 of 386 hotels in Singapore
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Sitting in the heart of the central business district and Marina Bay, with panoramic views of the Singapore city skyline, the 583-room PARKROYAL COLLECTION Marina Bay, Singapore is the country’s first ‘Garden-in-a-Hotel’. An champion of sustainability, environmental responsibility and advocate for green innovations in the hospitality industry, the hotel is home to Southeast Asia’s largest indoor sky-lit atrium, containing over 2,400 plants, trees, shrubs and groundcovers from more than 60 varieties of flora spread across 15,000 square feet of space throughout. Distinctive dining options are available for every palate and occasion, from international and Asian culinary creations at Peppermint, progressive Cantonese cuisine at Peach Blossoms, a selection of over 90 varieties of whiskies and craft cocktails at Portman’s Bar, and alfresco dining at Skyline Bar. A rooftop Urban Farm spanning 150 square metres houses over 60 varieties of fruits, vegetables, herbs and edible flowers, forming the backbone of the hotel’s farm-to-table, farm-to-bar and farm-to-spa concepts. The 25-metre swimming pool comes alive with 1,380 glowing fibre optic lights at dusk, and a refreshing dip in the pool articulates an experience not unlike the sensation of floating amongst a star-studded galaxy. Catering to environmentally conscious travellers, the hotel focuses on stylish contemporary vibes brought to life through biophilic design, iconic architecture, eco-friendliness and lifestyle experiences.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Indoor play area for children
Airport transportation
Car park
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Kids pool
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Chinese, Japanese, Korean and 1 more
Hotel links
Special Offer:Enjoy Up to 30% Savings on Stays

Location

100Great for walkers
Grade: 100 out of 100
427Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
9358Reviews101Q+A100Room tips
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Stay556515 wrote a review Jan. 2023
1 contribution
I would like to commend Andy of the front desk for making my stay as pleasant as possible. His service is impeccable. I'm glad he was the one who assisted me during my check in and would always be available if i have questions during my stay at the hotel. Kudos to Andy! I'm extremely happy with my stay and service that was rendered to me. Hotel is clean and location is excellent.
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Date of stay: January 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear Stay556515, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for. PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
trvkaki wrote a review May 2021
Singapore, Singapore754 contributions176 helpful votes
+1
Hotel's Favourite
The ParkRoyal Marina Bay (PRMB) was opened end of last year following a renovation and we dropped by for a 1 nite staycation in May. The hotel was still in their soft opening phase as there are still some areas undergoing renovations such as part of the swimming pool area and the suites. Checking in was a breeze and a great delight as there is no queue, possibly due to reduced staycation guests as a result of the Phase 2 Heightened Alert. We will also like to commend the PRMB team which has always been prompt in replying our emails prior to the stay and such customer service is what makes the hotel stand out. The room we purchased was the Signature Marina Bay room, which was supposedly their highest tier room this moment as the suites are still undergoing renovation. Unfortunately the room we were being allocated did not have a direct view of the bay. The bay could only be sighted from an angle at the balcony. Within the room, the direct view was actually overlooking Mandarin Oriental instead. The room was freshly renovated and adopts a minimalist style. Though the PRMB website stated its room size as 32 square metres, it looked considerably smaller than the rooms of similar grade hotels. Also as it is supposedly a higher tier room, we are expecting a bit more furnishing such as a business desk and chair and probably a one seater sofa. The in-room fridge was however cleverly designed to be placed at a height where guests could just open the fridge without needing to bend down. One of the most essential items in a hotel room is the bed and the bed at PRMB was of a nice firmness. The washroom was of a good size where there are also a bathtub, however, the shower cubicle surface area was awkward as there was a pillar that “jagged out” and took up nearly 20% of the cubicle space. Post renovation I was also surprised to see that the shower cubicle does not come with a rain shower which is the norm in hotels nowadays. In addition, the toilet bowl was surprisingly low in height and was not very comfortable for a grown adult, at least myself. This is my second stay at a ParkRoyal within a 3 months period and it appeared that their chain is switching to filtered water tap instead of providing bottled water. Personally I prefer bottled water as I don’t trust the water quality from filtered water tap as it is largely dependent on how frequent the filter are being changed and also how frequent and intensive is the servicing done on the filtered system hoses. Though our room does not come with meals, we were given breakfast, afternoon tea and evening canapés. We are not certain if these were given due to our GHA status (as no room upgrade as ours was already the highest tier available) or if it was given to all room guests due to no dining-in in the in-house restaurants. In any case it was a very kind gesture of the hotel. Also as our room package was the Feast and Eat one which comes with a $400 credit, it was essentially 6 meals in 1.5 days (including the complimentary evening canapés etc.). While Peach Blossom food was great, Peppermint puts up a strong fight with its lobster laksa and Halibut fish and chips. There are two areas whereby some tweaking or improvements will be welcomed. Firstly it will be better if Peach Blossom could cover up their dishes with covers or cling wrap them before delivering to the room, especially in a pandemic period. Next, the food items available in the app was far lesser as compared when making a call to the hotline, as such, the hotel could perhaps consider beefing up the ordering menu in the app itself. Since it was Phase 2 HA we didn’t go around touring the hotel and the only place we went to was the pool. It was of a nice size due to limited visitors but if the hotel will to go back to full capacity, the pool might be too small for personal comfort. We went for a nite swim on the first day of our stay as we heard that there will be “stars” (lights) in the pool but to be honest it did not really awe us very much. All in all this was a great staycation to relax with lots of movies and food. Should the hotel be ranked solely based on the infrastructure it may not be able to match that offered by its more known competitors but what makes it stand out is its customer service, starting from the front desk to the room service delivery personnel and ending off with the concierge. Will I revisit again? Definitely yes and very soon in the near future.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded May 22, 2021
Dear trvkaki, Thank you for sharing your comprehensive 5-star review of PARKROYAL COLLECTION Marina Bay Singapore! We are really pleased to hear you enjoyed your stay and your expectations were met in most aspects. We always strive to work towards delivering warm Hospitality to each and every guest making their stay exceptional. We will certainly be sharing your comments with the team which we know will serve as an inspiration to continue to serve with efficiency, warmth and care. The safety and well-being of our guests are of utmost importance to us, especially in these unprecedented times. We seek your kind understanding in this area. Your feedback addressed on the Peach Blossom servings and the Apps Menu are duly noted and we appreciate your valuable input in giving the hotel an opportunity to improve. Please do stay connected by following us on your favorite social media sites to take advantage of exclusive deals and keep up to date by visiting our website. Thank you for your continued patronage to PARKROYAL COLLECTION Marina Bay; we hope to have the pleasure of welcoming you back again. Inspiringly yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stew853 wrote a review Jan. 2023
Birmingham, United Kingdom81 contributions42 helpful votes
An absolutely beautiful luxury hotel in a great location for the Marina Bay area. The staff were always incredibly helpful. The hotel has a lovely welcoming feel about it and I would return in a heartbeat.
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear Stew853, Thank you for sharing upon most excellent feedback of your recent stay experience. We are deeply delighted to be learning of your most memorable experience on this visit, from our heritage offerings in the vicinity of PARKROYAL COLLECTION Marina Bay, to the dedicated service by our excellent team of associates. Once again, thank you for giving us your kind words of encouragement, and we hope to have the pleasure of welcoming you back soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FKadri746 wrote a review Jan. 2023
3 contributions2 helpful votes
I arrived at the hotel slightly unwell after having caught a chill. The room was a little humid and damp but thats to be expected when you have a balcony room, I found the bed linens damp and cold and called reception for help. They tried to change my room but the hotel was at full capacity, instead they organised a dehumidifier and sent up housekeeping to change the bed sheets for some dryer fresh new ones. The head Housekeeper Sini could see that I was not well and shivering, she went and got some sheets that had been warmed up, The kindness she showed me was beautiful, she made up the bed, tucked me up into it, ordered lemon, ginger and honey and made me fresh tea. she made sure there was extra for later and let herself out as I was falling asleep. She went above and beyond her role as Head Housekeeper and I will never forget the care and kindness she showed me.
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Date of stay: January 2023
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear FKadri746, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for. PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
denise195556 wrote a review Jan. 2023
Liverpool, United Kingdom24 contributions24 helpful votes
This is a very large hotel, overall very good. Large rooms, good bathroom, very clean and comfortable. Nice pool area again clean and tidy. I can’t comment on the quality of the hotel restaurant’s as they were fully booked during our stay. Breakfast was chaos as too many people, not enough staff and not enough tables. If you can get room only there are several malls within walking distance with loads of places for breakfast, that might be a better option and maybe be cheaper too
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: There is a direct covered link from the hotel to a mall which has several bars and restaurants at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear denise195556, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ACR wrote a review Jan. 2023
3 contributions
Very nice hotel in great location - easy walk to Marina Bay sights, MRT, Raffles Hotel & Raffles City shops; access to Marina Square shops downstairs. Good sized rooms, great views, helpful housekeeping. Lunar NewYear gift in room & entertainment in lobby were a nice touch. Would definitely stay again.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear agouper, Thank you for taking your time in sharing upon this delightful feedback of your most recent stay experience with us. We are greatly honoured to be in receipt of your excellent feedback of your stay on this occasion, from the well-appointed Guestrooms, Amenities to our connectivity in the heart of excellent access to both commercial and design institutions for a most unique experience of the city. Once again, thank you for giving us your kind words of encouragement, and We look forward to many more opportunities in welcoming you again at PARKROYAL COLLECTION Marina Bay. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liz K wrote a review Jan. 2023
1 contribution
Am very grateful for Parkroyal Collection hotel's highly efficicient and helpful security team. Mr Edwin, Senior Security Officer, had speedily help trace my lost and found item whereby my gold bracelet had earlier in the day dropped after its loosened link gave way and dropped on hotel premise. Special thanks to the caring Parkroyal wider team, their warmth and high level of professionalism is unforgettable.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 2 days ago
Dear Footprints239936, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for. PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests. Once again, thank you for your support, and would appreciate if you could leave a same review with a high rating for us in TripAdvisor. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coltzy wrote a review Jan. 2023
1 contribution
Would like to give a glowing review to Parkroyal Marina bay for hosting our wedding celebration in the garden ballroom. MeiFung was our coordinator throughout our booking and did a wonderful job, despite several last minute changes and appointments. Elyn and her team also did splendidly to ensure a smooth run on the actual day. They were experienced and helped us calm our nerves. We couldn't be more happy with the way it turned out 😁! The facilities were amazing too, with a beautiful ballroom, decorations and bridal suite. Love, Col and Van
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 2 days ago
Dear Coltzy27, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. We are tremendously delighted to read of your experience made most memorable by our dedicated team members at PRKROYAL COLLECTION Marina Bay We appreciate your choice of venue for a celebration of a lifetime, and are heartened to have delivered to this occasion for you and your treasured ones mostly. Once again, thank you for giving us your kind words of encouragement, Our Team will be looking forward to welcoming you back with us again as we celebrate upon many more chapters together with you and the family. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EMOcyn wrote a review Jan. 2023
Beijing, China34 contributions48 helpful votes
Met by friendly associates at the Desk. Andy gave detailed info on room and facilities. Mr M Mong and Lizzy gave such warm CNY welcome and showered me with abundance of golden coins and blessings. Such sweet darlings. Room though low floor offered fantastic view of the MB view. Room was spacious and bed was so comfy. Hot water in shower stall took a while to be hot and wifi on telly lagged a bit. Breakfast was great! Loved de stay. Thank you.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 3 days ago
Dear EMOcyn Thank you for taking the time to review your recent stay at PARKROYAL COLLECTION Marina Bay. We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect – from our well-appointed rooms to our various popular amenities in the vicinity. Once again, thank you for giving us your kind words of encouragement, and we hope to have the pleasure of welcoming you back soon. Inspiringly yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David V wrote a review Jan. 2023
Hoi An, Vietnam42 contributions29 helpful votes
In essence this is a 5* hotel, it it is well staffed who are very helpful and polite, the rooms are clean and well appointed. Bed is comfortable. It’s location is superb as in easy walking reach of the Marina area. On the positive side it is not in the manic Marina Sands area. It is also a very short walk to Esplanade MRT station and if it is raining then this can be accessed via the Marina Square shopping Mall without getting wet. The view is not exceptional but you are in a high rise city. It is not a cheap place to eat and drink! But it has everything you need to stay in Singapore. The down side was the breakfast buffet, sometimes you have to queue and when you do the buffet is enormous but doesn’t quite satisfy its aim at full filing any international preferences. The ability to just get a coffee served to your table was painful as this is all served as opposed to having a good self dispensing coffee machines. This was so annoying and you could tell that the staff did not have this under control. Also if you expect to be able to drink at the bar late, forget it; not however unusual in Singapore. Would I stay there again - Yes on balance.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Avoid busy breakfast and don’t eat or drink too late.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 3 days ago
Dear A4034PMdavide, Thank you for for giving us your kind words of encouragement on PARKRYAL COLLECTION Marina Bay highlighting our great attributes which have made PARKROYAL COLLECTION Marina Bay an iconic property! Our property is centrally located in the Marina Bay precinct, and boasting one of the largest atriums in Southeast Asia! Once again, thank you for taking time to share your feedback, which is vital for us to improve our service standards and product, and we hope to be given another opportunity to serve you again. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$284 - US$410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marina mandarin singapore hotel singapore, mandarin hotel singapore, mandarin singapore, singapore mandarin, marina mandarin hotel singapore
FORMERLY KNOWN AS
Marina Mandarin Singapore
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
583
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PARKROYAL COLLECTION Marina Bay, Singapore - UPDATED 2023 Prices, Reviews & Photos - Hotel - Tripadvisor

Frequently Asked Questions about PARKROYAL COLLECTION Marina Bay, Singapore
Which popular attractions are close to PARKROYAL COLLECTION Marina Bay, Singapore?
Nearby attractions include SKAI Bar (0.5 km), Waterfront Promenade (0.3 km), and Esplanade - Theatres on the Bay (0.3 km).
What are some of the property amenities at PARKROYAL COLLECTION Marina Bay, Singapore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to PARKROYAL COLLECTION Marina Bay, Singapore?
Conveniently located restaurants include Summer Pavilion, Paulaner Bräuhaus Singapore, and Colony.
Are there opportunities to exercise at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does PARKROYAL COLLECTION Marina Bay, Singapore have airport transportation?
Yes, PARKROYAL COLLECTION Marina Bay, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is PARKROYAL COLLECTION Marina Bay, Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL COLLECTION Marina Bay, Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.