We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Me and my husband spent 3 nights at this hotel at the end of December 2017. Whilst the location is excellent in terms of access to all tourist areas, the service in some areas of the hotel lets it down. The reception and concierge staff...More
We took MRT from Changi airport and arrived in around 70 minutes. A responsive concierge took care of our luggage soon as we enter the lobby. Impressive! The reception is at 7th floor along with the bar, lounge, and restaurant.
Not a new building, but...More
2 Thank Duenno L
Response from NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke QuayResponded 5 days ago
Dear Duenno L,
Thank you very much for taking the time to provide us a rewarding review.
It’s a delight to know that the location, facilities and team left a positive imprint on you. Your comments have been shared with the teams and I am...More
This was another great stay with the Novotel brand of hotels. While the exterior of the building is very ugly, the interior is well appointed (although showing signs of wear) and the staff very friendly and efficient at doing their jobs. We were unfortunate enough...More
The positives :
This hotel was in a fantastic location . Close to train (MRT Station ) and because we had mostly rain , it was brillian as it was close to Clarke Quay (great outdoor eating /entertainment all cleverly undercover under lit up huge...More
Location is great it’s in the heart of Clarke quay. Lots of expensive restaurants and bars but it’s tons of fun. A lot of attractions are within walking distance. The staff were kind and accommodating. The views from the room are great. The shower is...More
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the
riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
The superior rooms have balconies but you need to request for them to be unlocked. I took my own pocket ashtray wallet on my travels which came in handy as no ashtrays are provided. There’s no room for balcony furniture and... More
The superior rooms have balconies but you need to request for them to be unlocked. I took my own pocket ashtray wallet on my travels which came in handy as no ashtrays are provided. There’s no room for balcony furniture and I found it wasn’t worth dragging the very heavy chair out there. The view is awesome from the 8th floor!
If you get an executive room you can access the executive club where you get complimentary breakfast, cocktails and afternoon tea etc. we also always get a suite on the executive floor which is great for a family as you get... More
If you get an executive room you can access the executive club where you get complimentary breakfast, cocktails and afternoon tea etc. we also always get a suite on the executive floor which is great for a family as you get a separate bedroom and we have rollaway beds put in for the children- hope that helps