We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel Singapore Clarke Quay

Show Prices
#67 of 309 Hotels in Singapore
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Singapore Clarke Quay
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,766 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Singapore Clarke Quay
See the most recent reviews
Showing 4,918: English reviews
Melbourne, Australia
Reviewed 24 July 2014

Good clean hotel, well located near to Clarke Quay MRT station. Upgraded to Premium room at no extra cost. Stayed five nights, room cleaned daily to high standard. Encountered minor problem with luggage not being brought to our room after checking in, and had to chase it up. When this was brought to attention of Quality Services Manager she was...

 Report
Helpful?
1Thank Geoff B
Reviewed 24 July 2014 via mobile

Tell your customer you are in construction !!!! OMG . Super noisy . Breakfast in a cheap ball room . Bravo accord for this poor hotel with cheap colors and music effects . For 200 usd per night when in france I would pay 60usd . I guess the biz is still good.even internet is not complementary :-(((

 Report
Helpful?
3Thank Alexandre G
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Alexandre G, I am terribly sorry to read that your recent trip to Singapore was disrupted by the upgrading works at The Square Restaurant during your stay with us. Our guests’ safety and security is very important to us hence we immediately had the flooring at The Square Restaurant replaced once it was discovered that the anti-slip properties were...

Perth, Australia
Reviewed 23 July 2014

Nice Hotel close proximity to MRT station Clarke Quay, river taxi and nearby shopping malls. The service is excellent, the staff are friendly, but price is competitive and not necessarily cheap. Having a substantial buffet breakfast every day was fantastic, and a choice of Asian and Western style breakfast was available. Be prepared though to print out your own theme...

 Report
Helpful?
1Thank Peter499
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Peter499, Thank you for choosing the Novotel Singapore Clarke Quay, and we are very glad to receive positive feedback from you. At Novotel, we strive to exceed our guests’ expectations; great feedback such as yours inspires the team to consistently ensure our products and services are at the highest standards, thus we are sincerely grateful. Your patronage is sincerely...

Reviewed 21 July 2014

Turned up at 6pm and the room wasn't ready. Two additional beds were missing. Took another 1hr to have it sorted. No blankets so had to make a midnight call to get additional blankets sent up, another 1 he wait. Safe doesn't work, wifi was $$. Stayed 3 nights and the room only got cleaned once. Over all I don't...

 Report
Helpful?
1Thank Bdog167
KGBossino, Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Bdog167, Thank you for taking the time to share your comments on your recent 3-night stay at the hotel. Your experience upon arrival certainly does not represent the quality of service we endeavour to provide our valued guests and I would like to sincerely apologize for the inconveniences you experienced. The number of issues you encountered during your visit...

Sydney, Australia
Reviewed 21 July 2014

We stayed here for 2 nights as a family in July 2014 transiting from Thailand to Sydney We were taking advantage of a family deal that was very attractive. Check in was excellent, in fact the staff were fabulous in all areas of the hotel from breakfast to departure with our bags. The hotel is old but has had a...

 Report
Helpful?
3Thank Holidayhumphs
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Holidayhumphs, Thank you for sharing your experience during your recent stay with us through our online survey as well as here on TripAdvisor. While I am glad that you felt well-looked after by the team and found the hotel’s location enjoyable, it is truly unfortunate that you encountered issues during your visit. I understand that our Rooms Division Manager...

singapore
Reviewed 21 July 2014

Where do I start with the positives in this place: They gave us a free upgrade to a premier room - on the top floor - and the best part was; all this without even me asking. I simply requested for a room near the elevator and they said this is the best room that fits my requirement and gave...

 Report
Helpful?
1Thank saravananmani
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear saravananmani I’m glad that you enjoyed your stay. Thank you so much for your very positive comments as this goes to the heart of what we endeavor to do on a daily basis i.e. provide for as best experience as possible for our guests. Hopefully next time you will find the time to enjoy our very relaxing pool area....

Jakarta, Indonesia
Reviewed 21 July 2014

Novotel Clarke Quay is having all: good service, good hotel and good location. Just walk for 3-5 minutes for the nearest MRT Station (Clarke Quay MRT) and the surrounding is also very good. I have an intermittent internet access while staying here, but once the internet connects, the speed is good.

 Report
Helpful?
Thank Jelloland
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Jelloland, Thank you for taking the time to submit a review. I’m pleased to learn that you had an enjoyable stay. Sorry that you had a slight issue with the internet, we are just in the process of upgrading our bandwidth to an even greater capacity. Yours sincerely,

Perth, Australia
Reviewed 21 July 2014

My husband and I recently had 6 nights at the Novotel and could not fault the service of the Customer Service be it at the front desk, Lounge Cafe, or The Square. We had flown up to surprise friends who we knew were staying at the Hotel, the staff were very happy to go along with our requests for the...

 Report
Helpful?
Thank Elizabeth O
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Elizabeth O, Thank you for your review. I’m glad that your surprise visit went well. Hope it was well worth it! Looking forward to your next trip. Yours sincerely,

Perth, Australia
Reviewed 20 July 2014

I've stayed at quite a few hotels in Singapore, however my first at the Novotel, and it ranks near the top of my list. The location along the river is great and being at Clarke Quay provides a plethora of night and dining options (although aimed predominantly for tourists) at your doorstep. There are also series of restaurants in the...

 Report
Helpful?
Thank Jetsetter_AU
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Jetsetter_AU, Thank you for your splendid review. I have taken note about the wifi not being very strong. As we don’t know which area you are referring to we will be conducting a check of all our A.P.s around the hotel. I’m glad you enjoyed the overall service and location and look forward to welcoming you back soon. Yours...

Magelang, Indonesia
Reviewed 20 July 2014

Location near the attraction and mal, and food court. We are easy to take any rider, taxi, bus n mrt from the hotel to anywhere we want to go. Good service n very clean room. Nice to stay in this hotel.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Esther K
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Esther K, Thank you for posting a review. I’m happy that you made the most out of our hotel’s excellent location. The Novotel team looks forward to welcome you back. Yours sincerely,

1,842 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1486)
Viewed
View from Room (213)
Viewed
Room/Suite (306)
Viewed
Hotel & Grounds (173)
Viewed
Pool/Beach Area (59)
Viewed
Dining (55)
Viewed
Bathroom (106)
Viewed
Family/Play Areas (5)
Viewed
Business Centre/Function Rooms (6)
Viewed
1:53
Videos (2)
Viewed
Other (561)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (285)
Viewed
Amenities (72)
Viewed
Pool (21)
Viewed
Premier Suite (54)
Viewed
Dining (47)
Viewed
Superior Room (39)
Viewed
The Hotel (52)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (71)
Viewed
Room/Suite (27)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (12)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Singapore hotels
The Quays
Swissotel Merchant Court Singapore
The Quays
Park Regis Singapore
Park Regis Singapore
#48 of 309 in Singapore
3,071 reviews
The Quays
Park Hotel Clarke Quay
Park Hotel Clarke Quay
#49 of 309 in Singapore
3,441 reviews
Show Prices
Show Prices
Show Prices
The Quays
Somerset Liang Court Singapore
Carlton Hotel Singapore
#53 of 309 in Singapore
3,578 reviews
Show Prices
Show Prices
Show Prices

Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Asian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $206 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR and Travelocity so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#61 Luxury Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
45 questions
Ask a question

See all questions (45)

Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the suites the rest we can't review...”
  • damaged photo frames
  • loose carpeting
  • aircon fixed by amateurs
  • loose carpeting
  • furniture in lousy condition
  • no view, too dirty!
  • scary cracks
 of 5 bubbles Pigalle1966, 19 Feb 2017 | Read review
“Overlooking the river with harbour view in background.”
 of 5 bubbles Bren469, 17 Feb 2017 | Read review
“Amazing view, Fantastic Location, Great Staff Members, Kind Managers, Great Food Varieties”
 of 5 bubbles , 14 Feb 2017 | Read review
“Bay-view room is the best ones”
 of 5 bubbles Novotel-follower, 14 Feb 2017 | Read review
“Become an Accor member for better benefits and free upgrades”
 of 5 bubbles Z3015NFmichaelk, 10 Feb 2017 | Read review
5 of 5