1 Cuscaden Road The Regent Singapore, Singapore 249715 Singapore
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Dining (197)
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#5 of 386 hotels in Singapore
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Service
Value
2022 Travellers' Choice Best of the Best
Nestled in a quiet enclave within walking distance of Singapore Botanic Gardens and the citys famed Orchard Road, Regent Singapore is an exclusive haven of calm and supreme comfort, ideally situated for both business and leisure travellers. The hotels timelessly luxurious interior combined with world renowned personalised, anticipative service provides guests with a retreat for relaxation. Contemporary and innovative, the hotel delivers unique experiences that reflect this vibrant and forward looking City in a Garden.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Walking tours
Children's television networks
Valet parking
Paid public parking on-site
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Outdoor dining area
Special diet menus
Poolside bar
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Chinese, Czech, Dutch and 5 more
Location
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Contact
1 Cuscaden Road The Regent Singapore, Singapore 249715 Singapore
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Rental CarsSee all Singapore car hire
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Service was excellent- friendly, attentive, warm and go out of their way to make our stay memorable. Want to recognise in particular Phoo at front desk, Gerald at communication and Nadi at Dolcetto. Excellent attitude and service at their hearts - such staff are a real asset, please look after them. Though the premise was old, maintenance was very good. Room are still comfortable and clean. Bed was very comfortable. Very sad to see the Regent brand going as we have associated this brand for more than 3 decades in Singapore. It has a fantastic brand with lots of good will. I sincerely hope Conrad keeps up with its tradition and soul of Regent.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
Stayed for a week while in Singapore. Great location in a quieter part just a short walk to Orchard Rd. Nice little deli/pastry shop downstairs for a quick bite. Manhattan Bar had some fantastic cocktails. Gentlemen at the front door were always very welcoming going in and out of the building. Lovely stay!!
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regent Singapore, General Manager at Regent Singapore
Responded May 2, 2022
Dear traveltrooper194, Thank you for leaving us a 5-star review. It has proved to be very motivating for our colleagues, especially the Bellman whose efforts you’ve recognized and taken time to highlight. With warmest regards, Oscar Postma General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there under the Super Foodie Staycation over the recent Christmas weekend. This was a stay package that I bought in 2020 during the pandemic. While my previous stay in October was less ideal but with great service recovery, this stay really addressed many issues and made it really memorable. We were given many treats, such as christmas chocolates, goodies and personalised cards from the various teams; the concierge, guest experience and the Club Lounge Team. Room wise, while I was a little bummed that it was the same room again (1005), they took the feedback seriously and made adjustment to make the stay better. Other than that, I think the Regent Club team was what it made the stay from good to impeccable. We were treated with Afternoon tea and Evening Cocktails for both days. It was truly amazing from the team, who actually recognised our faces and names and will make efforts to make the experience better. For instance, realising that my partner is absent for evening cocktails, he proactively offered to make arrangements and allowed an extended 9PM check out. The team also offered drink recommendations throughout the day, which shows excellence in the service. Breakfast at Basilico is also of very, very good quality. I hope the team will remain as it transits to Conrad Singapore Orchard in 2024! …
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Just pay a bit more for the club rooms for an elevated experience!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Managed to have my Christmas Staycation @ Regent before it rename After all this while when I was a kid I was hoping to stay at Regent during Christmas. The overall experience I could say was a little disappointed. 1. bedside table plug is not working 2. No Small plates 3. Bed is very stiff 4. No leg rest But the worse thing was the breakfast as due to high occupancy the hotel schedule the breakfast for my first day to the ballroom and after a couple had finish their breakfast. It took about 15 - 20 mins for someone to automatic come and clean the tables and plates. There is even one chef who even went out to serve this particular guest by serving food to the guest. Which I think is not very fair for other guest. Even if the guest is a VVIP the hotel should not practice favourism or double standard. As the breakfast is buffet and if it is still covid I can fully understand but this is not the case from what I observed. Overall decor is highly commendable for the Festive Season. Manage to brought a cake from the bakery and taste is awesome. It would be great if they have more choices of logcake. …
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lacklustre Service. Average club lounge offerings. Checking out later today but felt compelled to write this review while I'm having high tea at the Club Lounge. Have always held high regard in the service here but was sorely disappointed. Not sure if it was due to the rebranding exercise taking place, staff generally had that "I don't care atttitude". During breakfast service this morning, it seems like the staff I have encountered did not know how to manage food allergies or simply can't be bothered. Informed the chef at noodle station about my son's allergies and wanted to confirm the ingredients but the chef serving the food seemed to be really irritated by the request from his replies. Hence, approached another staff to confirm what was safe for him to take but was given very generic replies. So after sharing my concerns again, staff mentioned he will check with the chef and will come back to me. A moment later, came back with some pastries and was told that everything was OK for him at the local section. So I had to again check, what is actually OK for him? Sensing that I was quite stressed out by this, (which he actually articulated to me that I appeared stressed), he took the initiative to pick out the items that were deemed safe for my son. At least he was helpful, but the entire experience should not have happened at a 5 star hotel. Club lounge food offerings was really average.. they did not have mocha nor hot chocolate. Manage to have 1 bottle of perrier A on the first day and that was it - there was no replenishment. Normally for club lounge in other 5 star hotels, they would have prepared in advance when informed of food allergies, but I guess things are handled a little different over here. …
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Managed to stay here in Regent before it converts to Conrad Orchard. + Club room is spacious with decently sized twin beds and large smart TV + Lounge opens from 11am, offers basic high-tea (small sandwiches and cakes) and evening hors d'oeuvre and alcoholic drinks (good selection) + Breakfast at Basilico had a nice selection - Dated furnishing, the hotel really showed its age, although still well-maintained at some areas - Not many electronic plugs - Location is not near popular places, have to take private or public transport to orchard road. As this was a staycation, we mainly stayed within the hotel vicinity and enjoyed the club room benefits. We find it a better experience with club room.
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Date of stay: December 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regent Singapore, General Manager at Regent Singapore
Responded Dec. 27, 2022
Dear rememr, Thank you for leaving a review of your recent stay with us! We look forward to welcoming you back when you next return. With warmest regards, Oscar Postma General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pretty average and somewhat disappointing experiences. Room and general public facilities looked old and tired. Bed comfort was very good though. Most staff members were good with some (the young Chinese guy at check in and two ladies at Tea Lounge) were excellent. Don’t mind the hotel room being old and bathroom was steamy, but I do mind about the food quality. Tried buffet high tea at Tea lounge, pretty mediocre compared to other 5 star hotels nearby. The worst and most disappointing perhaps is the buffet breakfast each day, although most staff were nice. The selection of foods and the foods quality, sadly speaking, was the worst that I had tried at a hotel of such caliber. On the superficial appearances, there seemed to have “lots” of foods, but when looking closely, most stations were stocked with lower grade foods. The Western cooked breakfast selections and pastries were still somewhat adequate. But the Asian food selections, sadly speaking, were very limited and low grade. The fresh cut fruits were also poor in quality and some tasted completely off on one occasion. Let the staff know and they did replace with more eatable ones. The cheeses tasted so “industrial quality” and condiments were lower grades. Breakfast teas were all pre-made in pots and left to become cold waiting to be brought to guests table. Initially thought the COVID had caused some cost cutting measures taken to reduce the food selections and qualities at buffet breakfast at this hotel. If that is the reason, I can understand and accept things to be of lower quality until business picks up again for hotels / hospitality establishments. But when staying at other similar 5 star hotels in Singapore and Kuala Lumpur after The Regent stay, and having breakfasts at these hotels, it made The Regent buffet breakfast experiences even much much much worse in comparison. It is still a 5-star hotel, but a 3 star max experiences.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Regent Singapore, General Manager at Regent Singapore
Responded Dec. 27, 2022
Dear MiniDragon, It was with mixed emotions that I read your review. While feedback from our guests is always of significant value, I was upset by our failure to meet the high standards we strive to maintain. You have every right to expect this with us. Please accept my sincere apology for your disappointing breakfast experience at Basilico. You have my assurance that the issues raised have been reviewed with our Executive Chef and Director of Food & Beverages. I trust you will see improvement on your next visit. In closing, I thank you for taking the time to write. We hope you will choose to stay with us again as we are confident that your next stay will be pleasurable in every respect. With warmest regards, Oscar Postma General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s an older hotel that’s about to be rebranded as a Conrad. Rooms are spacious but dated (as is the rest of the hotel) Pool facilities need to be upgraded. Breakfast was tasty and the service in the restaurant was attentive. Location is just at the end of orchard road and there are several bus tops nearby. Although it’s not the most convenient if you want to explore downtown SG
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Regent Singapore, General Manager at Regent Singapore
Responded Dec. 27, 2022
Dear kgdbsi4, Your kind comments are greatly appreciated. Please rest assured we are constantly looking into improving our facilities to meet the needs of all our guests. I thus thank you for your valuable feedback. We look forward to being of service to you again in the near future. With warmest regards, Oscar Postma General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ambiance is so nice and welcoming . The staff was so accommodating and service is fast. The desserts were very nice and a lot of variety to choose. We had a great time enjoying thr ambience. Special mention to Ms. Koh for so accommodating.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regent Singapore, General Manager at Regent Singapore
Responded Dec. 18, 2022
Dear Xy-rojay, I would like to thank you on behalf of the team for taking the time to leave us a 5-star review. The team was highly encouraged by your positive review and thank you for highlighting Ms. Koh for her personalized service. We look forward to welcoming you again soon. With warmest regards, Oscar Postma General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Road60203102430 wrote a review Dec. 2022
Elaine and team provided great service! Cozy environment and good food! Wide tea selection. Ice chocolate drink was fantastic. Our team enjoyed the high tea event. Spotlight a little warm. Probably stronger air con.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Regent Singapore, General Manager at Regent Singapore
Responded Dec. 18, 2022
Dear Road60203102430, Thank you for your kind compliment. We are heartened you have ranked us right up there with the very best. Your commendation of Elaine and the team will be shared at large, and I thank you for highlighting their service efforts. We hope to have the pleasure of welcoming you again. With warmest regards, Oscar Postma General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$230 - US$422 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the regent singapore hotel singapore, regent singapore, regent hotel singapore, singapore regent
LOCATION
SingaporeSingaporeOrchard / Central Area/City Area
NUMBER OF ROOMS
440
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Frequently Asked Questions about Regent Singapore
Which popular attractions are close to Regent Singapore?
Nearby attractions include Tanglin Mall (0.2 km), Tanglin Shopping Centre (0.3 km), and Forum The Shopping Mall (0.4 km).
What are some of the property amenities at Regent Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Regent Singapore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Regent Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Regent Singapore?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to Regent Singapore?
Conveniently located restaurants include Astor Bar, Manhattan, and Yan Ting.
Are there opportunities to exercise at Regent Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Regent Singapore have airport transportation?
Yes, Regent Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Regent Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Regent Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regent Singapore?
The staff speaks multiple languages, including English, German, Italian, Chinese, Japanese, Dutch, and Indonesian.