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Mandarin Oriental, Singapore

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Mandarin Oriental, Singapore
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5,131 Reviews from our TripAdvisor Community

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Showing 3,868: English reviews
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Canton of Basel, Switzerland
Reviewed yesterday NEW

The Mandarin Oriental is my hotel of choice in Singapore. Despite the fact that it is big, it still manages to retain personal touches and make each guest feel welcome. The situation of the hotel is excellent, the fittings first class, but it is the wonderful staff which makes it special. The breakfast buffet is the best of any hotel...

Review collected in partnership with this hotel
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Helpful?
Thank Marie D
Zurich
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

The location and the service level could not be better at this hotel. The rooms are rather small for modern five-star plus hotels, but the excellent staff, the great restaurant choices and the wonderful pool and gym are truly outstanding. This business hotel with wonderful views on MBS and only a short walk along the Esplanade to CBD also offers...

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Helpful?
3Thank TobyZurich
About Hotel's Favourite Review
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your glowing review. We are overjoyed that you revelled in the excellent gastronomic offerings and our contemporary facilities dedicated to offer relaxation and rejuvenation to all our guests. We are indeed fortunate to be situated at the pulse of Marina Bay, which offers many guests like yourself, convenience and a breathtaking panoramic view....

Hong Kong, China
Reviewed yesterday NEWvia mobile

We stayed in this hotel for 3 nights. We checked in the afternoon time. Check in time was relatively long compared to other 5 star hotel. Our check in staff kept reminding us that wifi is not included in the room rate. I overheard other couple next to us during check in, they were also reminded the same thing. Luckily,...

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Helpful?
Thank Khayana
Sydney, Australia
Reviewed 2 days ago NEW

Great hotel in great location! Beautifully laid out and clean and lovely rooms. Staff all very kind, caring and helpful!!! I would definitely recommend this hotel to anyone and stay there again! Thank you

Review collected in partnership with this hotel
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2Thank CassandraL1990
Spain
Reviewed 2 days ago NEWvia mobile

I stayed here whilst on holiday in Singapore , I did a 2 centre holiday to also include Phuket , the hotels location is great just off orchard road , the cool air conditioning is a delight from the humidity , excellent service , great food , tad expensive , but Singapore is. Will return.

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Helpful?
Thank grpburns1970
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your positive review. We are glad that you experienced excellent hospitality throughout your stay, from our well-appointed room, strategic location to our world-class hospitality and culinary delights. We are greatly flattered to note that we have exceeded your expectations in all areas and we warmly welcome you back for another memorable stay. Yours...

Spain
Reviewed 2 days ago NEW

Having stayed here before we knew what to expect which was pretty much excellent all round. This time we wanted to relax by the pool which is great with plenty of sunbeds and staff eager to please. The Club lounge is first class with great food and service which I would recommend.

Review collected in partnership with this hotel
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Helpful?
Thank SGGSPAIN
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest We are ecstatic to hear that you had a relaxing time by our gorgeous outdoor pool fitted with cabanas for the ultimate indulgence. It is also delightful to note that our highly competent colleagues at the Oriental Club Lounge provided you with exemplary hospitality, which we are often cited for. Thank you once again for recommending...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Came here for a special dinner with friends who were visiting from the UK. It was a Monday night, so fairly quiet. We had drinks on the terrace overlooking the harbour and the city view which was pretty impressive as the sun went down. Service in the terrace bar was pretty slow (despite being quiet) and we had to ask...

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Helpful?
Thank samndan2000
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for taking the time to share your thoughts with us. I regret to hear on your feedback regarding service efficiency and cleanliness of our restaurant. Kindly be assured that the highlighted concerns have been duly noted and will be addressed as a priority. Training efforts will also be stepped up to enhance our service...

Perth, Australia
Reviewed 3 days ago NEW

Just completed 6 nights at the Mandarin Oriental and cannot fault the hotel. We booked a Marina Bay Club room and was not disappointed, the room was on the 21st Floor with fantastic views of the Marina Bay Sands hotel and the city. The club was great for drinks in the evening and the food was of a very high...

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Helpful?
Thank Heals31
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your glowing review. We are elated that you regaled in your well-appointed room and the panoramic view of the Marina Bay. It is also a joy to note that you appreciated our gastronomic excellence at the luxurious Oriental Club Lounge and Melt Café, and enjoyed our stylish outdoor pool. We are indeed fortunate...

UK
Reviewed 3 days ago NEW

We had a marina view club suite. The room had a wonderful picture window view of the harbour and was conveniently located in the marina bay area. We selected this hotel as we had previously had a wonderful experience at the Mandarin Oriental in Las Vegas and I am pleased to say that the service was consistently good. Being on...

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Helpful?
Thank Bellatravelscom
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest We are delighted that you enjoyed your well-appointed room and the breathtaking view of the Marina Bay. We are also thrilled that that our intuitive and amicable colleagues at the Oriental Club Lounge provided you with personalised service that contributed to making your stay an exceptional one. It is small touches like these that often make...

Singapore, Singapore
Reviewed 3 days ago NEW

MO is one the best hotels located in the city hall area. Despite its age, once you step into the hotel, you will be welcomed by its elegance and tranquility. The human touch is evident as staff greet you at every corner. The Esplanade-facing view is amazing in the glorious night and refreshing in the early morning.

Review collected in partnership with this hotel
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Helpful?
Thank littlenolan
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your lavish praises. We are glad that you found the location of our hotel highly convenient and relished in the magnificent view of the Marina Bay. I am also thrilled to note that you experienced moments of delights rendered by our impeccable team, and were impressed by the sophisticated and elegance architecture designed...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Dolce Vita at Mandarin Oriental
Dolce Vita at Mandarin Oriental
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for five consecutive years (2012 to 2016). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 

Additional Information about Mandarin Oriental, Singapore

Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $357 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Mandarin Oriental, Booking.com, Travelocity and Jetsetter so you can book your Mandarin Oriental, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental
Hotel Style:
#4 Romantic Hotel in Singapore
#7 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#10 Family Hotel in Singapore
#17 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Singapore staff and other travellers.
43 questions
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Questions? Get answers from Mandarin Oriental, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get the highest floor with Marina Bay views”
 of 5 bubbles Heals31, 20 Feb 2017 | Read review
“More expensive but club rooms are worth it.”
 of 5 bubbles Bellatravelscom, 20 Feb 2017 | Read review
“overlooking the Marina Bay is fabulous at night but more expensive”
 of 5 bubbles N4102FHdavidk, 18 Feb 2017 | Read review
“High floor with Marina Bay view”
  • Club Room Marina Bay View
  • Panoramic view of Marina Bay from Club room level 21
  • View from Club Room level 21st
 of 5 bubbles Gia24, 16 Feb 2017 | Read review
“Choose a Club Room with access to the Club Lounge”
 of 5 bubbles Crofts52, 15 Feb 2017 | Read review
5 of 5