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Mandarin Oriental, Singapore

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5 Raffles Ave Marina Square, Singapore 039797 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (5163)
Room & Suite (1795)
Pool & Beach (434)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 20-08-18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental, Singapore
Updated 20-08-18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 365 hotels in Singapore
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for nine consecutive years (2012 to 2020). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Paid public parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Poolside bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Marina View
Languages Spoken
English, Chinese, Filipino, Japanese and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
265Restaurantswithin 0.5 km
41Attractionswithin 0.5 km
7,637Reviews105Q+A100Room tips
Traveller rating
  • 5,503
  • 1,454
  • 431
  • 155
  • 96
Time of year
Traveller type
Language
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Popular mentions
Jia wrote a review Yesterday
1 contribution
Everything was just too perfect, be it service/food/room. Will definitely return again ! Your staff at the check-in counter was friendly and helpful in attending to us and even went extra mile in bringing us to our room personally and helping us to take photos. Upon entering the room, we were welcomed by the nice deco with balloons, flower petals, towel swan and of course the very nice view. It was memorable and definitely our top 1 hotel in returning.
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Date of stay: January 2021Trip type: Travelled as a couple
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Mindy Tan wrote a review Yesterday
1 contribution1 helpful vote
My husband and I would like to thank Elizabeth and the banquet team for successfully running our wedding dinner in Mandarin Oriental on 16Jan2021. We are both truly grateful to have such a wonderful team to make our once in a lifetime event so meaningful and smoothly. Mandarin Oriental was our first choice when we were exploring venues to hold our wedding banquet. We signed the contract in 2019 for our wedding to be held on 31Jul2020. However, Covid happened and we were uncertain to postpone or cancel our wedding. We had a meeting with our previous coordinator with regards to this and we encountered some issues communicating. Hence, Elizabeth took over our case as soon as she is aware of it. The first time when we spoke was when she was hospitalised! I can imagine at that time how serious and prideful Elizabeth is when it comes to her job. I must say it is truly our blessing to have Elizabeth as our wedding coordinator thereafter. She is always prompt and thorough in replying to our queries even when it is not her work day or even when she is attending to urgent personal matters herself. She was always contactable and what amazes me, is how she would reply even at weird hours into the night, or ensuring us that she will get back to us instead of blue ticking me. I really applaud this part of her. Elizabeth is extremely meticulous and experienced; when she received my whole day schedule, she looked through it carefully and pinpoint things that i have missed out. She constantly provides valuable insights on the whole planning process. She is definitely one of the main reason why we decided to go ahead with our wedding instead of cancelling it, as we were once again reassured of the excellent Mandarin Oriental’s high level of service standards. She puts in her best to make arrangements for our requests, even going the extra mile for us by exceeding our expectations all the time. We didn’t have to worry on the banquet arrangements as we have trusted it entirely in Elizabeth’s hands. On the actual day of our wedding on 16Jan2021, the whole banquet was run so smoothly and there wasn’t a slightest confusion at all, she gave clear instructions and guided us through. Elizabeth was there to assist me from the day i checked in till checked out. We would like to compliment our banquet manager (Jovin, apologies if i spell it wrongly) and butler (Alice). They were so polite and helpful. Jovin were outstanding in executing his duties, handling it flawlessly. Alice was very attentive to me and the bridal table during the banquet, ensuring my well-being were well taken care of throughout the whole banquet. All my guests loved the service, the delicious food, the fairy lights provided by the hotel. The whole team has set the bar very high. Thank you all for the special touches you guys have also included in my bridal room, the scones and tea set delivered at 4pm and even the housekeeper was so courteous and meticulous, making sure my room was spick and span when she cleaned it up. We truly had a wonderful experience at Mandarin Oriental and it was a beautiful wedding and I’m so glad to have met Elizabeth who changed my mind and made me stayed with this choice with no regrets. I would highly recommend Mandarin Oriental Singapore to all brides-to-be who are looking for a hotel banquet too! Thank you Mandarin Oriental!
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Date of stay: January 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded yesterday
Dear Mandarin Oriental Guest Thank you for the brilliant endorsement of your outstanding wedding celebration with us and I am elated to receive your glowing review on our legendary hospitality and hotel facilities. As we pride ourselves on delivering world-class service and fabulous memories to all our guests, we are heartened to hear that the exemplary reception and service extended by my colleagues, especially Elizabeth, Jobin and Alice had contributed to making your special occasion an outstanding one. Likewise, we are glad to hear that our culinary delights and bridal suite were positive highlights. Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another amazing time. We hope your experience on this occasion will bring you back for many more unforgettable moments at Mandarin Oriental, Singapore. Yours sincerely Christian A. Hassing
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Siew Wai wrote a review Jan. 23
1 contribution
We enjoyed our stay tremendously. The room was clean and big and the view was unbelievable. The staff were friendly and professional. When we gave feedback on the roti prata during breakfast, they took our feedback seriously because when we were back for breakfast the next day, the chef took the trouble to cook the roti prata and served them to us personally. Very impressed. Will definitely be back.
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Date of stay: January 2021Trip type: Travelled with friends
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded yesterday
Dear Mandarin Oriental Guest Thank you for the glowing review. The hotel is indeed ideally situated at the heart of Marina Bay, which rewards our guests with views of the beautiful city skyline from the comfort of our well-appointed accommodation. As delighting and satisfying our guests is always a top priority for us at Mandarin Oriental, Singapore, it brings us joy to know that you appreciated the stellar service provided by our colleagues. Thank you for expressing your interest in staying with us again. Please do not hesitate to reach out to Ian Soh, our Rooms Division Manager at ians@mohg.com should you wish to book for your next stay. We look forward to welcoming you back for another magnificent stay. Yours sincerely Christian A. Hassing
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Judy Tan wrote a review Jan. 20
2 contributions
I have a list of people I would like to thank! Firstly, I sent my enquiries to Jacilyn Sim in regards to the booking of swimming pool and she replied promptly! I would also like to thank Grace from the Melt cafe for being so patience with us when we had our dinner. As we needed non spicy fried rice for our toddler, she is helpful enough to request the kitchen to try expedite for us. Thank your chefs for the scrumptious food and you guys really expedite the fried rice for my hungry toddler! Appreciate it! Lastly, I would like to feedback that it would be good to add on the beverages inside the e-menu, so the staff will not have to be overwhelmed by the enquiries. Cheers! Overall, I had a great experience with Mandarin Oriental Hotel! =)
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Date of stay: January 2021Trip type: Travelled with family
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded yesterday
Dear Mandarin Oriental Guest Thank you for the ringing endorsement of our day to day efforts. As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that the polished service provided by our colleagues particularly Jacilyn and Grace had contributed to making your stay a pleasant one. We have also noted your comments on our e-menu and rest assured that they will be reviewed to enhance our guests’ experience. Your words of encouragement will certainly be conveyed to the team as I am sure that they will be heartened to hear that their efforts have been duly recognised. We look forward to the pleasure of hosting you soon. Yours sincerely Christian A. Hassing
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Gabrielline O wrote a review Jan. 20
Singapore, Singapore3 contributions
My daughter’s 8th birthday at Mandarin Oriental Singapore was amazing! Both my girls are always excited and happy to celebrate their birthdays there. Whenever they greeted any of the staffs there, they would received very warm welcomes and that made them very happy and special. I would like to thank the wonderful staffs from: The Reception - Midori, who was so warm and inviting. It was a nice touch when she gave flower balloons to my daughters and they were so happy. -Izny, who gave us late late check out. Katya, the manager, who was so friendly with anyone who walked by. When my daughter gave her a balloon, (to thank the staffs for the stay), she gladly took it and told them she was going to keep it in her office. That was so nice of her. The Pool - Sid was so on the ball. Approached my daughters and I on where we would want to settle down by the poolside. - Stalin (Lifeguard) was friendly and greeted us when we were there. The Gym - Shalihin (Instructor). It was pouring the whole day and my daughters couldn’t go to the pool so the next best thing to do indoors was going to the Gym. Shalihin was very professional and assured me that my daughters are safe to be there. They were really excited to try on the treadmill, the stepper machines and also carry light weights. Porter Simon was so warm and friendly when we were leaving. Helped us with our bags and also bid us a safe journey home. That was really sweet of him. Krisnah was always smiling and greeted us at Safe Entry before reaching the front desk. We can’t wait to come back again! Thank you MOSIN!
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Date of stay: January 2021Trip type: Travelled with family
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Response from Etienne Francois, Other at Mandarin Oriental, Singapore
Responded yesterday
Dear Mandarin Oriental Guest Thank you for the glowing review. As it is our mission to present our guests with an unforgettable memories, it is truly rewarding to receive your lavish praise on our service and it brings us joy to learn that our colleagues, especially Midori, Izny, Katya, Sid, Stalin, Shalihin, Simon and Krisnah had presented you and your family with an exceptional experience on this special occasion. It was our pleasure to have you with us and we look forward to welcoming your family back for another fabulous sojourn at Mandarin Oriental, Singapore. We hope to welcome you back soon. Yours sincerely Christian A. Hassing
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PRICE RANGE
US$302 - US$455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, singapore hotel singapore, mandarin singapore, oriental hotel singapore, oriental singapore, singapore mandarin oriental
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
527
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Frequently Asked Questions about Mandarin Oriental, Singapore
Which popular attractions are close to Mandarin Oriental, Singapore?
Nearby attractions include Waterfront Promenade (0.3 km), Esplanade - Theatres on the Bay (0.3 km), and Pororo Park Singapore (0.2 km).
What are some of the property amenities at Mandarin Oriental, Singapore?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Singapore?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Singapore?
Conveniently located restaurants include Paulaner Bräuhaus Singapore, MO BAR at Mandarin Oriental, Singapore, and Melt Café.
Are there opportunities to exercise at Mandarin Oriental, Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Singapore have an airport shuttle?
Yes, Mandarin Oriental, Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at Mandarin Oriental, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.