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Swissotel The Stamford Singapore

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#63 of 308 Hotels in Singapore
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Swissotel The Stamford Singapore
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7,483 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel The Stamford Singapore
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Showing 6,091: English reviews
Sydney, Australia
Reviewed 17 June 2015

We enjoyed a very spacious & comfortable room with nice city views. The location is very central being right next door to Raffles. There was a Hop on Hop off bus stop just across the road & the underground is virtually at the front door. Check in & check out were hassle free. Staff were all very friendly, helpful &...

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Helpful?
2Thank Brian_Stanley2014
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Brian_Stanley2014, We sincerely thank you for staying with us at Swissôtel The Stamford and for the positive feedback you’ve provided. Thank you for commending on the hotel’s spacious and clean room and our excellent service for which we strive. Thank you again for your valuable feedback. My team and I look forward to the pleasure of being of service...

Europe
Reviewed 17 June 2015

Firstly, the location is good. The mall is just right under the hotel and the MRT station is so near and convenient. Second, the service from the staffs are good and helpful. I enjoyed my stay in Swissotel and if I am coming back to Singapore for travel, I will prefer staying in this hotel again.

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2Thank Zerojai
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Zerojai, We are delighted to read your compliments of the outstanding service and dedication of our colleagues. We certainly look forward to welcoming you back to our hotel and ensuring your next visit is another amazing experience. Warm regards, Katya Herting Executive Assistant Manager, Rooms

Singapore, Singapore
Reviewed 15 June 2015

checked in around 11pm, the reception seems attentive but its not coming from heart. she even avoid eye contact and keep looking at the monitor while asking for my passport and booking reference. maybe shes tired and had a bad day? location is superb. the mrt just couple minutes away. connected to a shopping mall and fairmont which i like...

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1Thank maveric689
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear maverick89, Thank you for commending on the hotel’s convenient location with a wide variety of shops in the area as well as our breakfast offerings. We believe in the importance of providing a most memorable stay experience for all our guests, and have taken your feedback into serious review. Rest assured that we will be looking into this to...

Arkansas
Reviewed 14 June 2015

We stayed for one night last weekend. Check-in was prompt and courteous. We booked and prepaid for a classic harbor view room and was given room 3355, even though we have requested for a higher floor - but the view from this room was spectacular. The prepaid rate also included late checkout until 4pm but we were only allowed until...

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1Thank SammieAR
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear SammieAR, Thank you for sharing the details of your stay with us. We are glad to know that you had an overall wonderful stay and thank you for acknowledging the positive aspects of the hotel and for understanding our shortfalls. With regard to the room conditions, please rest assured that we carry out regular maintenance in order to improve...

Kent
Reviewed 13 June 2015

We stayed at The Stamford for three nights in May 2015. Initially we were somewhat disappointed both because of the receptionist who checked us in and the quality of our room. When we checked in we were asked whether we would like a king bed or two beds and whether we would like a high floor. We were then told...

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3Thank sequindogs
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear sequindogs, Thank you for sharing your feedback with us. We regret to learn of your less than pleasant check-in experience at the hotel, and sincerely apologise for the inconvenience this may have caused. We believe in the importance of providing a most memorable stay experience for all our guests, and will share your feedback with the relevant departments for...

Reviewed 12 June 2015 via mobile

We enjoyed the stay much. The shopping mall with great eateries is located just right next to the hotel. It is a great hotel located just above City Hall MRT which is just a few minutes away from the Orchard Road and Marina Bay Sands which are shopping havens for many. A bit disappointing though is the service we experienced...

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Helpful?
Thank Chua C
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Chua C, Thank you for your review, we are pleased to read that you had an enjoyable stay with us. However, we apologise for the service shortfall you highlighted and thank you for your comments as it is only through constructive feedback that we are able to maintain and improve our services. We will most definitely be looking into...

Reviewed 12 June 2015 via mobile

Boasting some of the best views available in Singapore and a level of service that's just as high. Well done to all management on putting together a wonderful and extremely diligent group of staff. As the SEA Games during my time there, it was a great opportunity to mingle with with so many talented athletes

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4Thank Steve A
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Steve A, Thank you for your most complimentary review. We are gratified that our team provided you with the level of service that we continuously strive for and it will be my personal pleasure to share your compliments with them for a job well done! We are also glad that the SEA Games provided you with such positive memories...

Paris
Reviewed 11 June 2015

Dear All I am always pleased to stay at the Stamford Hotel in Singapre. The staff is really nice and helpful. In addition, the hotel is well located and you can reach a lot of points of interest easily, by taxi or walking. I deeply recomment it!

Review collected in partnership with Swissotel Hotels & Resorts
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4Thank E. B
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear E.B, Thank you very much for taking the time to detail your very positive comments of your recent stay. We cannot ask for better advertising than by word of mouth and you have indeed been very complimentary for which we are truly appreciative. We look forward to welcoming you back, hopefully in the near future. Warm regards, Katya Herting...

Manila, Philippines
Reviewed 11 June 2015

I'll try to keep this short and simple. I've been staying in Swissotel the Stamford since 2013 (or 2012) and I've never been disappointed. For one, the view from the rooms are fantastic. The people working here are EXCELLENT (Neah from the front desk and Tweety from housekeeping were standouts). The gym is probably the best I've seen in a...

Review collected in partnership with Swissotel Hotels & Resorts
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5Thank jasetiojanco
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear jasetiojanco, It is always such a delight to read from returning guests such as yourself who have chosen to stay with us again. I am happy to learn that you had yet another wonderful stay and we are truly appreciative of your compliments. I will convey your kind words to Neah & Tweety as an encouragement for their dedicated...

Singapore
Reviewed 10 June 2015

The room is spacious and rather comfortable. However, was rather disappointed that the interior is old looking considering this is supposed to be a 5 star hotel. The biggest thing that turned us off was the toilet smells rather bad after every flush. I would say it is still acceptable for a short stay.

Review collected in partnership with Swissotel Hotels & Resorts
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1Thank shirleyng7
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear shirleyng7, Thank you for taking the time to review our hotel. We truly value the opinions of our guests and I regret to read that your experience did not live up to your expectations this time and apologise for the inconveniences you have encountered. I would also like to reassure you that we carry out regular maintenance programs in...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 

Additional Information about Swissotel The Stamford Singapore

Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Region: Singapore > Singapore > Marina Bay
Price Range: $230 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Reservation Options:
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore
Hotel Style:
#26 Family Hotel in Singapore
#27 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#57 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel The Stamford Singapore staff and other travellers.
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Questions? Get answers from Swissotel The Stamford Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a harbour view room with the highest floor you can”
 of 5 bubbles Buster2582, 27 Mar 2017 | Read review
“Higher Floors have nicce views”
 of 5 bubbles Sri63, 25 Mar 2017 | Read review
“Prefer the rooms at the higher floors with the view for the bay”
 of 5 bubbles JoaoMarceloBCosta, 23 Mar 2017 | Read review
“I had a great view on the 48th floor. I had a City view. Marina view is an option i assume.”
 of 5 bubbles amandaeI4704ZJ, 23 Mar 2017 | Read review
“ask for views - first time the view was superb with the cathedral, second time view wasn't great”
 of 5 bubbles aidyonline, 22 Mar 2017 | Read review
5 of 5