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Swissotel Merchant Court Singapore

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Traveller (1676)
Room & Suite (692)
Pool & Beach (179)
Overview
  • Excellent47%
  • Very good39%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“clarke quay”(1,377 reviews)
“blue potato”(106 reviews)
“great location”(741 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,548)
Filter reviews
4,491 results
Traveller rating
2,107
1,684
473
154
73
Traveller type
Time of year
LanguageEnglish
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2,107
1,684
473
154
73
Show reviews that mention
All reviewsclarke quayblue potatogreat locationcentral mallmrt stationrestaurants and barsnight lifeexecutive clubexecutive roomnespresso machinebuffet breakfastnice poolan upgradelate checklong flightmarina bayorchard road
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1 - 5 of 4,491 reviews
Reviewed yesterday

We were very disappointed with our check-in as it took too long. Reception was not that busy at the time. Concierge delivered our luggage promptly and was most pleasant. Very keen to make sure we were comfortable and said to ring them if there were...More

Thank Leonie G
Hotel's Favourite
Reviewed March 2, 2018

It was great to get a chance to go back to this hotel again after a few years being put up in various corporate hotels. The design in modern. The room is very comfortable and clean. The AC can be adjusted easily. The Nespresso coffee...More

1  Thank Nelda H
Response from Swissôtel C, General Manager at Swissotel Merchant Court SingaporeResponded March 3, 2018

Dear Nelda H Thank you for your excellent review of your recent stay with us. Your kind words are very motivating and will encourage us to work even harder to delight our guests. We are extremely happy that the room amenities and little touches made...More

Reviewed 2 days ago

My wife and kids enjoyed themselves.Pleasant stay.Staff very accomodative.Place very convienient near to nightlife bars and clubs.Mrt is just a walking distance.Plenty of restaurants to choose from...walking distance.More

Review collected in partnership with swissotel.com
Thank Rey1705
Response from Swissôtel C, General Manager at Swissotel Merchant Court SingaporeResponded yesterday

Dear Rey1705 Thank you for your wonderful review. We value your feedback as guest satisfaction is important to us. It is with delight to know that your stay was a pleasant one and you were satisfied with the service of our team members. It is...More

Reviewed 2 days ago

Great Hotel and great location. Close to many attractions, by foot. Very close to MRT and Hop On Hop Off Bus. Great Pool and kids activities. Big room with all the facilities expected. Could use more comfortale pillows.More

Review collected in partnership with swissotel.com
Thank 711bruce
Response from Swissôtel C, General Manager at Swissotel Merchant Court SingaporeResponded 2 days ago

Dear 711bruce Thank you for your fantastic review. We value your feedback as guest satisfaction is paramount to us. It is heart-warming to know that our central location made it conducive for you to explore the many attractions in Singapore. We are also glad that...More

Reviewed 3 days ago via mobile

This hotel really lacks in efficiency. I arrived at 12:45 from LAX (15 hrs) and it took them about 15 min to check me in only to tell me no available rooms until 3 pm. I left my luggages with concierge and went to work....More

Thank steven c
Response from Swissôtel C, General Manager at Swissotel Merchant Court SingaporeResponded 2 days ago

Dear steven C Thank you for taking the time to share your experience with us. We appreciate your feedback as it is only with constructive feedback that we are able to enhance the overall experience for our guests. We regret to know that your check-in...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Outdoor pool
Details
Price range
US$154 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Singapore
#30 Family Hotel in Singapore
#35 Romantic Hotel in Singapore
#38 Luxury Hotel in Singapore
#39 Business Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Singapore
#30 Family Hotel in Singapore
#35 Romantic Hotel in Singapore
#38 Luxury Hotel in Singapore
#39 Business Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1676)
Room & Suite (692)
Pool & Beach (179)
Dining (102)
Amenities (59)
Family and Play Areas (8)
Business Centre & Event Rooms (1)
Nearby
The Quays
From Marina Bay, a walk along Singapore River will
take you through the three Quays of the city, each
offering a very different atmosphere. Boat Quay
features historical sites and a buzzing riverfront
vibe. Clarke Quay caters to the party crowd, while
Robertson Quay appeals to the leisurely wanderer.
Weekends at Robertson Quay and Martin Road also give a
peek into the lives of expats in Singapore, as the
...More
Questions & Answers
Ask a question
nikhil j
June 7, 2018|
AnswerShow all 6 answers
Response from Judy C | Reviewed this property |
Hi, The rooms we stayed in certainly did not have enough floor space for a roll away bed for a child. Check with the Hotel but bear in mind the bigger the room the more the cost. Look for any deals over how many nights you... More
0
Votes
Dan639
May 1, 2018|
AnswerShow all 9 answers
Response from trolley-dolly1959 | Reviewed this property |
No noise at all. Very relaxing hotel
1
Vote
TravelBugBlogger
April 28, 2018|
AnswerShow all 6 answers
Response from Lis56 | Reviewed this property |
Hi. We had booked a premier king room but because we had booked directly on the hotel website we received a room upgrade to a swiss advantage king room. It had a small balcony which we didn't use and it appears lighter... More
1
Vote
Room Tips
"Room with a view. Corner rooms very quiet"
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"Quieter rooms makes a difference!"
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"A luxury hotel at a mid-range price"
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"Ask for a quieter area of the hotel if you are a light sleeper"
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