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Swissotel Merchant Court Singapore

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#47 of 309 Hotels in Singapore
Certificate of Excellence
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4,049 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Merchant Court Singapore
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Showing 3,296: English reviews
Melbourne, Australia
Reviewed 15 July 2014

Stayed at this hotel for 5 nights on a holiday to Singapore. The staff were very friendly and helpful and the rooms were well sized. The bathroom was and whilst slightly old, was very clean. We had the buffet breakfast, which was excellent with a good variety of food. The hotel is well located near Clarke Quay and we had...

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Helpful?
2Thank Tash28
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Tash28, Thank you for your kind review. I am pleased to learn that you and your family had a great time during your stay with us and especially liked our pool area. My team and I look forward to welcoming you and your family back again in the not too distant future. Warm regards, Rainer Tenius General Manager

Sydney
Reviewed 15 July 2014

Recommend staying in an executive club room whcih gives you access to the lounge. Great breakfast buffet, free tea/coffee and non alcoholic drinks all day as well as canapes and alcoholic drinks unlimited for free every evening! Suggest you use the canapes as dinner as they are really filling!

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Helpful?
Thank M S
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear M S, Thank you for your kind review. I am pleased to hear of the compliments you have for our Swiss hospitality and our Executive Club offerings. Once again, thank you for your kind words of compliments and I look forward to welcoming you again in the not too distant future. Warm regards, Rainer Tenius General Manager

Carlisle, United Kingdom
Reviewed 14 July 2014

My wife and I stayed here for 6 nights in July. The hotel was lovely, the staff were excellent. The bar staff were friendly. The concierge desk would help you in any way they could for visits to tourist attractions etc. With hotel discounts available as well. The pool area was wonderful, the pool was a great cooling down place...

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Helpful?
3Thank rovership
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear rovership, Thank you for your kind review. I am truly warmed by the many praises you have of our Swiss hospitality, facilities, the comfort of our rooms and as well as the convenience of our hotel’s location. My team and I are honoured of your support and we certainly look forward to welcoming you again in the near future....

Holgate
Reviewed 14 July 2014

This hotel is in the best position,backing onto clarke quay which is buzzing at night. We felt that the carpets needed to be replaced in our room,but apart from that we would stay at this hotel again.

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Helpful?
Thank Gillian S
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Gillian S, Thank you for your kind review. I am glad to learn that you and your partner enjoyed the convenience of our hotel’s location and I am warmed of your support. My team and I look forward to welcoming you back again soon. Warm regards, Rainer Tenius General Manager

Syorks
Reviewed 14 July 2014

The main reason to book this hotel is the location. Clarke Quay is just steps away from the front door, as is the MRT. The only drawback we experienced was a terrible view from the room of a rather unattractive grey wall, Other than that, this hotel is pretty standard, and offers everything you would expect from a 4 star...

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2Thank Richard H
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Richard H, Thank you for the kind review on your stay with us at Swissôtel Merchant Court. I am pleased to hear that you and your partner enjoyed the location of our hotel and had taken delight in enjoying coffee from the Nespresso machine available in our guestrooms. My team and I look forward to welcoming you again in...

Singapore
Reviewed 14 July 2014

Clean hotel rooms with comfortable beds. Bathroom ammenties were well provided. Love the Nespresso machine & TWG tea provided! Also, the in-room dining food were so awesome, especially the Duck Confit!

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Helpful?
Thank Janelle K
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Janelle K, Thank you for your kind compliments. I am delighted to hear that you and your partner enjoyed our amenities, our Food & Beverage offerings and the comfort of our rooms. My team and I look forward to welcoming you back again soon. Warm regards, Rainer Tenius General Manager

Singapore, Singapore
Reviewed 13 July 2014

the room was lovely, however, the ac in our room failed to work since we check in, but they managed to change another room for us without qns asked. We got a twin room, super single beds and loving it. bathroom is sweet as well. Nice pool view from our room, though we are not on the highest floor. The...

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Helpful?
Thank yvonnesher
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear yvonnesher, Thank you for your kind review and I am pleased to learn that you and your friends enjoyed the location of our hotel and the comfort of our rooms. Your note of the weak air-conditioning in the room was much appreciated and has since been rectified accordingly. Once again, thank you for your compliments and my team and...

Reviewed 13 July 2014 via mobile

It's not as polished as some of the other Singapore hotels that I've stayed in. Breakfast is nice, good variety. The location, Clarke Quay, is great. Plenty to do and places to eat. Adjacent to Chinatown and a short walk to Marina Bay. I'd definitely stay there again.

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Thank Sinead F
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Sinead F, Thank you for your kind review and compliments. I am delighted to note that you have enjoyed the convenience of our hotel’s location and our breakfast selection. My team and I look forward to welcoming you at Swissôtel Merchant Court on your next visit to Singapore. Warm regards, Rainer Tenius General Manager

Narrabundah
Reviewed 13 July 2014

Ideal place to stay in Singapore...close to everything and a real gem. Looked after extremely well and enjoyed the relaxed atmosphere. Ideal stop over location and look forward to staying next time so that we can explore even more.

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1Thank Linda B
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Linda B, Thank you for your kind compliments. I am delighted to hear that you and your partner had a pleasant stay with us and particularly enjoyed the convenience of our hotel’s location. My team and I look forward to welcoming you back again at Swissôtel Merchant Court in the near future. Warm regards, Rainer Tenius General Manager

Klagenfurt
Reviewed 13 July 2014

I did stay at this hotel every time I was in Singapore and I was all the time satisfied with their services. Clean hotel rooms, helpful personnel, very good and rich breakfast buffet and excellent location. The pool, sauna and all other relaxing facilities are making the stay here a nice experience. Why only 4 stars? I used different rooms...

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Helpful?
Thank yotis
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear yotis, Thank you for your continuous support towards Swissôtel Merchant Court which is much appreciated. I would like to extend my apologies for the shortfall in experience that you have encountered on separate occasions and appreciate your review which will help us constantly monitor our products and offerings. Nonetheless, I am pleased to hear that you have enjoyed the...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $202 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#24 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
#45 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
33 questions
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Melbourne, Australia

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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is a river view room available”
 of 5 bubbles TonyL755, 5 Dec 2016 | Read review
“Executive room is a must.”
 of 5 bubbles JB7700, 4 Dec 2016 | Read review
“level 5 was good we had a room we can see the pool and the Quay.”
  • delux room
  • great bathtub and shower
 of 5 bubbles bigmamma53, 1 Dec 2016 | Read review
“Go to higher floors, floor 8 +”
 of 5 bubbles frequentt279, 15 Nov 2016 | Read review
“Stay away from room 316 unless you like mothballs.”
 of 5 bubbles bheh1314, 15 Nov 2016 | Read review
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