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Grand Copthorne Waterfront Hotel

Asia TravelUS$123*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Copthorne Waterfront Hotel
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2,260 Reviews from our TripAdvisor Community

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Showing 1,987: English reviews
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Adelaide, Australia
Reviewed 4 days ago NEW

My husband and I stayed here for a stop over. This would have to be one of the friendliest hotels we have ever stayed. The staff could not do enough for us. We had been told to make sure to have a Singapore Sling while in Singapore. We were not disappointed. JED the bar man made sure of that, not...

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Helpful?
Thank tweste64
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear tweste64, Thank you for giving us a full score. It is delightful to know that you enjoyed your stay. Thank you also for highlighting the service excellence of our staff Ted. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel in the not too distant future. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Reviewed 4 days ago NEWvia mobile

All the staff at the Grand Copthorne Waterfront treated us so well that we felt very special indeed! A very enjoyable stay. Singapore Sling cocktails prepared by Jed at Tempo bar will always be fondly remembered. Not only were the drinks amazingly good , but the hospitality we were shown was second to none.

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Helpful?
1Thank BrianbazzdawsonWeste
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear BrianbazzdawsonWeste, Thank you very much for giving us a full score. It made our day to know that the team have exceeded your expectations during your stay with us. Your positive commendation for Ted’s service is also greatly appreciated. It will be our pleasure to welcome you back to the Grand Copthorne Waterfront Hotel in the near future. Yours...

Reviewed 4 days ago NEW

we went thr for a family weekend stay and the service was really good , got a upgrade deluxe room as a gesture from Hotel end. Special Thanks to following people: Mr John Pang / Ravean / Sagar for all their help for my stay.

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Helpful?
Thank Abhijit T
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Abhijit T, Thank you very much for giving us a full score. We are glad you bring home fond memories of Grand Copthorne Waterfront Hotel. Thank you also for highlighting the service excellence of our staff. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel in the near future. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Fair Lawn, New Jersey
Reviewed 5 days ago NEW

Good quality hotel but little bit better maintenance required. Had some issues but it was resolved very fast and professional by the hotel's staff. Location is not the best but in about 7 min walk to the right side is shopping mall were you can find money exchange place with the rates much better than in the hotel. If you...

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Helpful?
Thank evraso
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear evraso, Thank you for your positive review. It is with delight to know that you enjoyed your stay at Grand Copthorne Waterfont Hotel. The pleasure will be ours to welcome you back in the not too distant future. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Reviewed 5 days ago NEWvia mobile

What an amazing hotel ! Special thank you to Shirley and josh ! You made our stay great ! Highly recommended specially for family's too ! We stay on the 30th floor ! What an amazing view . Great view great rooms

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Helpful?
Thank Loren E
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Loren E, Thank you very much for giving us a full score. It is wonderful to know that you find our hotel amazing. We are also very happy to know that Shirley and Josh managed to delight you during your stay. The pleasure will be ours to welcome you back to the Grand Copthorne Waterfront Hotel whenever you visit...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Is serious service issued? I had encountered twice these servers remove my plates before I finished anything on my plates. It seems to me they hired a lot of part-timers and they are happily running around like a chicken without a head. I was so offended every time they took off my plate without me finishing my meal and resulting...

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Helpful?
Thank Alicia C
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Alicia C, Thank you very much for your kind feedback. Please be assured this is not the usual service Grand Copthorne Waterfront Hotel is known for and we will definitely work harder to exceed your expectations. With regards to feedback pertaining to our food, we take the health and safety of our diners very seriously. All our food is...

Reviewed 6 days ago NEW

We stayed for 5 nights before heading out on a Crusie Holiday to Japan. The location is OK, if not a little out of the way. It is not expensive to get anywhere of the major attractions and tourist spots ($10 cab/uber gets you to most places) The staff were friendly and helpful, but little details did slip, but the...

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Helpful?
Thank Paul S
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Paul S, Thank you for sharing a wonderful review of our hotel. It made our day to hear that you had a pleasant stay with us and that you enjoyed various aspects of your stay with us. We can’t wait to welcome you back for another memorable stay at the Grand Copthorne Waterfront Hotel. Yours sincerely Yogeswaran Veerasamy Hotel...

Norwich, United Kingdom
Reviewed 6 days ago NEW

Booked in for the first night of a 3 week tour of South East Asia. Arrived at 10am after a long flight from London and would have liked a day room or early access to our own room...that cost another £100. Room was comfortable, lobby and bar were quiet, not near any good shopping or sightseeing, so really only a...

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Helpful?
Thank Raeburn-Smith
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Raeburn-Smith, Thank you for taking the time to write a review of our hotel. It is with regret to know that you did not enjoy your stay during your visit to Singapore. We wish we had provided timely assistance to make your stay a more enjoyable one. With regards to the check in, kindly note that our check in...

Reviewed 6 days ago NEWvia mobile

I stayed at the hotel for 4 night to attend a convention and found the room to be adequate rather than exceptional. The bed was comfortable enough, but the place looked a bit worse for the wear. The carpet was not the cleanest I've seen and fluff remained for the full length of my stay indicating that it was not...

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Helpful?
Thank Almarie M
Yogeswaran_Veerasamy, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Almarie M, Thank you for writing a review of our hotel. We are glad to hear of your feedback and will work towards exceeding your expectations the next time you stay with us. It will be our pleasure to welcome you back to the Grand Copthorne Waterfront Hotel again. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Kent UK
Reviewed 1 week ago

Stayed recently in a standard room. The rooms are small and the standard ones could do with a re-furbish. Bathrooms small. We moved rooms after a few days due to building site noise outside and the room was not as good as the first. Bathroom very tired and had a bath instead of the nice walk in shower we had...

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Helpful?
Thank Teresa53
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Teresa53, Thank you for writing a review of our hotel. We are glad to know that you had good sleeps on the comfortable bed and woke refreshed to sumptuous breakfast at our interactive buffet restaurant, Food Capital. Your feedback on the guest room is also greatly appreciated. We hope to have the opportunity to welcome you back to the...

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04/06/2017 05/06/2017
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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Food Capital
Food Capital
Cuisines: International, Asian, Chinese
Grissini
Grissini
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $167 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Copthorne Waterfront Hotel 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Hotel Style:
#31 Spa Hotel in Singapore
#72 Romantic Hotel in Singapore
#75 Luxury Hotel in Singapore
#81 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Copthorne Waterfront Hotel staff and other travellers.
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Questions? Get answers from Grand Copthorne Waterfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“can choose a river view , good looks.”
, 21 May 2017 | Read review
“Not sure about the room, but think twice for the restaurant.”
AliciaChung, 20 May 2017 | Read review
“get an executive room if you can”
paulsF6654EU, 19 May 2017 | Read review
“The ones overlooking the river really aren't worth the extra cost”
Raeburn-Smith, 19 May 2017 | Read review
“We had a room on the 24th Floor with excellent views of the city”
R0cket-III, 17 May 2017 | Read review
5 of 5
Asia Travel
US$123* /night
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TripAdvisorUS$123
Hotwire.comUS$181
Hotels.comUS$181
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*Disclaimer
Prices are for 1 room, 2 adults
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