We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Shangri-La Hotel, Singapore

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Shangri-La Hotel, Singapore
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,527 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Start your review of Shangri-La Hotel, Singapore
 Click to rate
Chorleywood, England, United Kingdom
Reviewed yesterday NEW

Fabulous! Attentive and friendly staff who are SO a professional. We had a glorious stay in the Valley Wing where we had a wonderful suite on the 11th floor (1156). Beautiful view of the lush gardens and pool. Can't recommend this hotel enough, will definitely be returning to this oasis in bustling Singapore. Small touches make all the difference and...

 Report
Helpful?
Thank Sally M
London
Reviewed 3 days ago NEWvia mobile

Having stayed here before, I knew the hotel was very nice. If you would like to stay in lush, relaxed environs, slightly outside of the main city, this is a great place to be as a business traveller. They are building a new wing, and so I was in the 'old' part of the hotel this time, which still has...

 Report
Helpful?
1Thank Travelling_30s
Chipping Norton, United Kingdom
Reviewed 3 days ago NEW

Delightful, the gardens and pool area are an oasis of calm and the staff helpful without exception. You can take the hotel shuttle to the shops or simply walk, either to the shops or train station from where it is easy to discover the city. The Flyer worth a visit, you can see the F1 Grand Prix grid from it...

 Report
Helpful?
Thank Veronica110
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Veronica110, Warm greetings from Shangri-La Hotel, Singapore. Thank you for recommending The Waterfall restaurant and Garden Terrace Lounge. We are heartened to hear that you enjoyed your time with us, and enjoyed the attractions which are just around the vicinity. We look forward to welcoming you back again very soon. Best regards, Reto Klauser Vice President and General Manager

Horsham, United Kingdom
Reviewed 4 days ago NEWvia mobile

Amazing it was incredible! We had a one bedroom suite which was cool. We had a bed made for me and had a highly organised desk had a to in the bathroom! And a step in shower! The pool was lovely we had breakfast included and my god it was amazing!

 Report
Helpful?
Thank emojimillie
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear emojimillie, Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this positive review on TripAdvisor. We are delighted to hear that you had a memorable experience, and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Reviewed 5 days ago NEW

Fantastic hotel with a nice garden and pool area. Large hotel with all facilities yet intimate experience in the valley wing. Breakfast is amazing and the service is outstanding. The frills in the valley wing (free soft drinks from minibar, separate a la carte breakfast, afternoon team and evening canapees including high quality coctails and champagne) is really worth the...

 Report
Helpful?
1Thank Per E
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Per E, Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this positive review on TripAdvisor. We are delighted to hear that you enjoyed your time with us at The Valley Wing, and appreciate your kind compliments about the service, breakfast and cocktails. We look forward to welcoming you back again very soon. Best...

London, United Kingdom
Reviewed 6 days ago NEW

Sorry it has taken so long to post a review, but having had such a fantastic time at the hotel, we felt that we should............. We arrived at the hotel early evening on Halloween 2016 from a stay in Thailand, staying in the Shangri-la for 3 nights. This is our second stay here, but we have already booked to stay...

 Report
Helpful?
Thank Shazza_030711
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Sharon and Jason, Warmest greetings from Shangri-La Hotel, Singapore. Thank you for choosing to spend your last birthday, and next birthday with us. It brings us great joy to know that you enjoyed your stay with us during the rejuvenation of the Tower Wing, and in particular, appreciate the service of our associates. Your kind words have been shared...

Reviewed 1 week ago NEWvia mobile

This hotel feels like a second home for me because my family and I have been coming here for a long time and I couldn't imagine staying anywhere else. The staff are always very friendly and I love Raja's cocktails 🍹🍹.

 Report
Helpful?
1Thank sarahe2703
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear sarahe2703, Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this positive review on TripAdvisor. We are delighted to be your home away from home, and are happy to hear that you enjoyed staying with us during your most recent visit. Thank you for your continued patronage and support all these years. We are...

Sydney
Reviewed 1 week ago NEW

My wife and I are staying at the Shangri-La for the sixth or seventh time since it opened in 1972. We always have a room in the Garden Wing above the Waterfall restaurant. The hotel is presently a bit chaotic due to substantial renovations being carried out to the magnificent foyer and the Tower Wing rooms. However chaos or not...

 Report
Helpful?
1Thank Wombat777
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Wombat777, Thank you very much for taking the time to share this positive detailed review of the hotel on TripAdvisor. It is an honour and privilege to be able to serve you over all these years. We are thankful for your continued patronage and support, and are heartened to hear that you enjoyed your stay with us during your...

Reviewed 1 week ago via mobile

Having the most amazing time at Shangi-la Singapore! Have been spoilt rotten by the team in the lobby. Breakfast wow! Can not do enough for you! Special mentions to Jegan, Hari, Christopher and Nicole thank you all for making our mornings so pleasant. 🌿🌿🌿

 Report
Helpful?
Thank Rachel E
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Rachel, Warmest greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this positive review on TripAdvisor. We are very delighted to know that our team has made your stay pleasant, and will share this commendation with them. We look forward to welcoming you back again very soon. Best regards, Reto Klauser Vice President and General...

Reviewed 1 week ago via mobile

Once again the Shangri-la did not disappoint!!! Such a fabulous time we have had. Although the hotel is under major renovations the management and staff have handled everything very professionally. Special mentions to the Valley wing staff for making our family holiday extra special, Raja, Khair and the team in the lobby are second to none for service and the...

 Report
Helpful?
1Thank Glen E
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Glen, Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this positive review on TripAdvisor. I'd like to take the chance to thank you for choosing to stay with us at The Valley Wing, and appreciate your kind compliments about our associates, which have been shared with them. We look forward to welcoming you...

2,533 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2061)
Viewed
Hotel & Grounds (397)
Viewed
Pool/Beach Area (153)
Viewed
Dining (144)
Viewed
Room/Suite (408)
Viewed
View from Room (102)
Viewed
Bathroom (111)
Viewed
Business Centre/Function Rooms (7)
Viewed
Family/Play Areas (1)
Viewed
1:25
Videos (3)
Viewed
Other (735)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (444)
Viewed
Amenities (77)
Viewed
Garden Wing Premier Balcony Suite (136)
Viewed
Dining (34)
Viewed
The Hotel (50)
Viewed
Valley Wing Deluxe Suite (147)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (3)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (8)
Viewed
Other (6)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Singapore hotels
Marina Bay
The Ritz-Carlton, Millenia Singapore
Marina Bay
Mandarin Oriental, Singapore
Marina Bay
Pan Pacific Singapore
Pan Pacific Singapore
#14 of 306 in Singapore
6,865 reviews
Show Prices
Show Prices
Show Prices
Orchard Road
Four Seasons Hotel Singapore
Marina Bay
Marina Bay Sands
Marina Bay Sands
#34 of 306 in Singapore
21,051 reviews
Raffles Hotel Singapore
#1 of 306 in Singapore
3,812 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: $375 - $620 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Shangri-La Hotels and Resorts, Hotels.com, Ctrip TA, Agoda, Booking.com, Travelocity, Priceline, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
56 questions
Ask a question
kaySurrey surrey Reviewed this property
Helpful answer
3
Votes
Not as helpful

There is a courtesy bus from hotel to the shopping centre which has s supermarket. The bus journey is only a few minutes. Have a lovely time.

9 months ago
TEWANTIN
Dragonfly L Dubrovnik-Neretva County, Croatia Reviewed this property
Helpful answer
1
Vote
Not as helpful

When we arrived at Changi airport hotel limousine waited for us as previously arranged. No shuttle bus back than but limousine charge was quite acceptable plus we got first hand introduction to the city from limo driver. Have a great stay.

over a year ago
San Francisco, California
coolalex767 Novi Sad, Serbia Reviewed this property
Helpful answer
2
Votes
Not as helpful

Hotel management says, that it will be finished by June 2017

1 month ago Google Translation
North Yorkshire, U.K.
over a year ago
Efeb Warsaw Reviewed this property
Helpful answer
1
Vote
Not as helpful

Taxis are reasonably priced in Singapore and they frequently come to the hotel, so it is the easiest way to travel to Sentoza. The other possibility is a 15 minute walk to Orchard Road nearest MRT station.

over a year ago

See all questions (56)

Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool views, Garden Wing is also very nice. If budget allows go for Valley Wing.”
SallyM840, 26 Apr 2017 | Read review
“We have stayed in the Garden Wing twice and have been very happy with the rooms on both occasions.”
Shazza_030711, 21 Apr 2017 | Read review
“Garden wing with pool view”
Wombat777, 20 Apr 2017 | Read review
“The Waterfall rooms are lovely and big.”
craig457, 18 Apr 2017 | Read review
“Pool facing rooms with balconies are just perfect”
snerd45, 17 Apr 2017 | Read review
5 of 5
Expedia.com
US$272* /night
View Deal
TripAdvisorUS$272
HotelQuicklyUS$371
Orbitz.comUS$276
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates