Shangri-La Hotel, Singapore

4.5

Excellent

5,927 reviews

Location

Cleanliness

Service

Value

Travellers' Choice 2019 Winner

Certificate of Excellence

Nestled amidst 15 acres of lush greenery near the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore offers a tranquil urban retreat for business and leisure travelers. The hotel features 792 luxurious guestrooms and suites across three distinct wings as well as 182 spacious serviced apartments and residences. The Shangri-La Hotel, Singapore offers one of the widest selections of culinary experiences and most comprehensive family-friendly facilities amongst local hotels. Experience authentic Cantonese cuisine specially prepared by award-winning Chef Mok Kit Keung who helms the kitchen of the Michellin Guide-listed Shang Palace. Specially-curated local heritage dishes served at the Lobby Lounge are also a gourmet delight for discerning eaters. Leisure and recreational facilities include Chi, The Spa, Buds an interactive and fun-learning play area dedicated for children, floodlit tennis courts and a free-form swimming pool.

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Property amenities

Pool

Room Service

Fitness Centre with Gym / Workout Room

Restaurant

Free High Speed Internet (WiFi)

Bar/Lounge

Spa

Airport Transportation

Babysitting

Banquet Room

Breakfast Available

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Laundry Service

Meeting Rooms

Multilingual Staff

Outdoor pool

Public Wifi

Shuttle Bus Service

Tennis Court

Wheelchair Access

Room features

Accessible rooms

Air Conditioning

Family Rooms

Minibar

Non-Smoking Rooms

Refrigerator in room

Smoking rooms available

Suites

Good to know

HOTEL STYLE

Value

Residential Neighbourhood

HOTEL CLASS

Hotel links

Visit hotel website

Offers & Announcements:Book Early

Hotel deals

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Contact

22 Orange Grove Rd Orchard Road, Singapore 258350 Singapore

E-mail hotel

Getting there

Changi Airport19 km

Sultan Ismail Intl Airport40 km

See all nearby hotels

Nearby restaurants

Origin Grill

2 minEuropean

Waterfall Ristorante Italiano

See all nearby restaurants

Nearby attractions

Origin Bar

2 minBars & Clubs

MAD Museum of Art & Design

3 minGame & Entertainment Centres

See all nearby attractions

5,927Reviews

1,450Photos

32Q+A

100Room tips

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Popular mentions

Nice Shangri-la hotel

We have had an absolutely wonderful time at this amazing hotel. We had a really good welcoming from Peter from the Lobby as soon as we arrived, a cooling drink after our long flight from the UK was kindly offered by Peter and all the reception staff, restaurant and housekeeping…

Date of stay: February 2019

Hotel's Favourite

What an experience!!

The Valley wing was absolutely fabulous. From the moment we checked in you were treated liked a valued customer even though we hadn't been there before. We had a deluxe room and it really was. Lovely king size bed, huge bathroom with french toiletries and fluffy towels!…

Date of stay: July 2018

Response from SLSGM, General Manager at Shangri-La Hotel, Singapore

Responded Aug. 6, 2018

Dear Louise J, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Valley Wing and appreciate your compliments about our hospitality, food, and rooms. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon. Best regards, Bipan Kapur General Manager

Excellent stay！

住在香格里拉酒店的这一个月，酒店环境很好，早餐的选择挺丰富的。管家 Priscilla 和 Jon 服务很周到，服务很好，人也很情切。遇到难题很及时的就为我们解决。非常愉快。还会在回来的。 had an excellent stay in shangri-la hotel during our month long vacation. Priscilla and Jon have been assisting us through our stay and have been very prompt in delivery of service.…

Date of stay: January 2019

Amazing facilities and staff

My partner and I stayed here with or 2 and a half year old son for 8 days. We stayed in the horizon club junior suite. When we arrived we were greated by friendly helpful staff. As we arrived early we could not check into our room, but we had a drink in the lobby bar. There…

Date of stay: February 2019

Great Resort Hotel in central Singapore

We stayed in a one-bedroom-suite on the club floor for seven nights in the Tower Wing. Great room with sofabed for our son. The hotel swimming pool has two kids areas, jacuzzi and deep end area. We loved it. Food was lovely. We had mainly lunch at the pool and went out for…

Date of stay: February 2019

Response from SLSGM, General Manager at Shangri-La Hotel, Singapore

Responded 5 days ago

Dear annietue, Thank you for staying with us and for taking the time to write this review. Shang Palace is an award-winning Chinese restaurant and it's great to hear that you enjoyed the dining experience there as well as at the pool. Regarding the airport transfer, we sincerely apologise that we did not meet your expectations and rest assured that we will be reviewing this with our team to improve our services in the future. We look forward to having you with us again in the near future. Warm Regards, Bipan Kapur, General Manager

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ベッドだけがキングサイズですごく大きく感じます。

Photo provided by managementShangri-La Hotel, Singapore

Family Deluxe Room with tent

Photo provided by managementShangri-La Hotel, Singapore

Tower Wing convertible junior suite dining

Photo provided by managementShangri-La Hotel, Singapore

Tower Wing convertible junior suite

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Does the hotel provide maps of the local area? We would like to go to the Botanical garden on our first day and wonder if the hotel will be able to provide us with a map for it. Thank you.

Hi! I can’t speak to them providing maps of each specific attraction but you don’t need a map. The second your arrive and buy tickets they give you a map of the whole area and honestly you don’t even need it!

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We have a late evening flight. Does the hotel have a facility to hold our suitcases after checkout till we leave for the airport?

Yes, the hotel can store your luggage after you check out until you leave for the airport.

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Hi, May I know if there is complimentary parking for guests coming to Shangri-La for wedding lunch? If yes, may I know if I can get the ticket from the reception? Thank you.

No issue.. ask the host.. or the banquet supervisor after the lunch

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Seems like the bed choices are king or two twins (marginally bigger than single). What is the best option if we also have a little one (two and a half). (We are used to the two queen beds option in North America...; so this hasn’t really come up as a question until we started searching all the hotels in Singapore!) Secondly, I am wondering how convenient it is to get around the town from the hotel. From the map on TripAdvisor seems like this is not at the central downtown area. thank you in advance

They have family rooms so you could request for those. Getting into downtown is about a 10 minute walk from the hotel.

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I am booked in horizon club room, but can i have breakfast downstairs in the main restaurant or do i have to only use the horizon club thanks. please only answer if you actually know and have stayed here.

Yes, the question has been answered above. Personally, I prefer the quiet environment of the Horizon Club, not to mention the views! There is a very wide range of food to choose from, along with the chef to prepare fresh eggs, so win-win in my book.

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