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Shangri-La Hotel, Singapore

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Traveller (675)
Room & Suite (447)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“garden wing”(678 reviews)
“horizon club”(303 reviews)
“summit room”(131 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Singapore
Offers & Announcements: Book Early and Save
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Offers from Shangri-La Hotel, Singapore
Offers & Announcements: Book Early and Save
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Reviews (5,452)
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Traveller rating
3,408
804
238
89
69
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3,408
804
238
89
69
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All reviewsgarden winghorizon clubsummit roomwaterfall restaurantorchard roadshang palacepool viewlobby loungehigh teabeautiful hotelour honeymoonbotanical gardensfive star hotelchinese restaurantan upgradebreakfast buffet isdeluxe room
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1,391 - 1,395 of 4,608 reviews
Reviewed February 11, 2016

This is the 3rd time we have stayed at the Shangri-La Hotel in Singapore. Unfortunately this past experience was disappointing. Although the room and inclusive breakfast are lovely, the room service was poor. We had to call the service desk several times to get room...More

1  Thank Sharon R
Reviewed February 11, 2016

Great Wonder!!!!! World class super specialised full energetic hotel ready to serve the guests at any cost, specialised staff of high integrity to offer finest services in the Industry. Fit for all occasions, business, leisure, or otherwise. Keep it up Shangari-La, always remember your service.

1  Thank pp_kuriakose53
Reviewed February 11, 2016 via mobile

The hotel is rightfully placed on orange grove road and had excellent food and desserts... And most important is the courteous staff...always smiling and never say no attitude. I enjoyed the stay. Its location is great with walking distance to Orchid tower or near by...More

1  Thank Saket G
Reviewed February 10, 2016

Absolute perfection. My husband and I stayed in the Valley Wing at the start and end of our cruise and could not fault it in any way, it was pure paradise. Our room was magnificent and all the public areas were so elegant and comfortable....More

Thank SarahEGsy
Reviewed February 10, 2016

Prior to our cruise we spent 2 nights and it was wonderful. The hotel is in a great location for getting around and has many restaurants and stores within walking distance. The fitness center is great.

1  Thank Aventura1213
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$218 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#5 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#11 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$218 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#5 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#11 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (675)
Room & Suite (447)
Dining (106)
Pool & Beach (26)
Amenities (77)
Family and Play Areas (31)
Business Centre & Event Rooms (7)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
Jill H
May 28, 2018|
AnswerShow all 4 answers
Response from charlesmS5310JN | Reviewed this property |
Your sandals should be okay at breakfast. The dress at breakfast was all over the map, from casual to suits. Great breakfast with lots of choices. Enjoy your stay.
1
Vote
Holly Q
April 7, 2018|
AnswerShow all 8 answers
Response from Tom H | Reviewed this property |
Well, we stayed in the tower ( on the 19th floor) rooms very comfortable, so I don’t know anything about either the valley or the garden, the garden seems to overlook the swimming pool area. Sorry can’t be of more help.
0
Votes
Dewhirst040710
March 16, 2018|
AnswerShow all 3 answers
Response from bryan i | Reviewed this property |
Hi Debbie, I am not sure that it would be worth doing that in any event as the additional cost for the lounge access alone wouldn’t be worth it ,but the whole package ,upgraded room etc would be. Do you really need a balcony... More
1
Vote
Room Tips
"Every room is good. Here it is the special service that counts"
Read review
"Front view rooms are nice to choose."
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"NIce to take a room overlooking the pool or the garden wing even though the rooms are more expensive than the..."
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"Garden Wing rooms are more spacious with lovely garden views"
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