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The Ritz-Carlton, Millenia Singapore

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7 Raffles Avenue, Singapore 039799 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (5520)
Room & Suite (1981)
Dining (497)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Doctors available 24/7
Updated 20-07-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Millenia Singapore
Updated 20-07-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 365 hotels in Singapore
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
With an iconic location in Marina Bay, immerse in a canvas of views at The Ritz-Carlton, Millenia Singapore. The luxury hotel offers gorgeously appointed rooms and suites, a 4,200-piece museum quality art collection and an elevated Club Lounge experience on level 32 with panoramic views of the city. Savour award-winning dining at Colony and the one Michelin star Summer Pavilion, or embrace tranquility at The Ritz-Carlton Spa, the first La Mer hotel partner spa in Asia Pacific. Kindly note that this hotel does not participate in the Marriott Bonvoy loyalty rewards program.
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Room & Suite (1,981)1,981
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Public wifi
Outdoor pool
Yoga room
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Wine / champagne
Poolside bar
Highchairs available
Strollers
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bathrobes
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Chinese, Filipino and 6 more
Hotel links
Special Offer:Club Escape

Location

Full view
100Great for walkers
Grade: 100 out of 100
260Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
6,106Reviews172Q+A100Room tips
Traveller rating
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Popular mentions
syarah s wrote a review Jan. 17
1 contribution
Without doubt one of the best hotels I’d ever stayed. It was our first ever staycation since giving birth to our son. This was a birthday gift from my husband at the same time, a much needed getaway for both of us since becoming parents. Upon arrival we were warmly welcomed by the staffs at the front desk who were extremely friendly. Check in was a breeze! Lucille Ong (guest service agent) attended to us & she was truly amazing. My husband booked us the Elevated Kallang room but since it was my birthday, Lucille upgraded us to one of the room with the Marina Bay View & it was the best gift a first time mom could ever asked for not to mention the late check out to enjoy the room and the view was much appreciated as well. The suite is one of the best rooms we have ever stayed in. The views of Marina Bay Sands and the city skyline are present in the study, the living area, the bedroom and by the hottub in the bathroom. It was truly breathtaking. Pictures do not do this room any justice. The Ritz also provided us a birthday cake in our room to celebrate our my birthday. We even received a sweet handwritten note from Lucille & a box chocolates! Little things like these goes a long way in terms of customer service. All in all, I highly recommend the Ritz Carlton to anyone looking for a staycation or a place to celebrate a special event! We are extremely thankful for the kind gesture by Ritz Carlton who made my birthday staycation an exceptional one! What a luxurious and pampering experience, will be back soon! Thank you Ritz Carlton, Lucille Ong & Team! Syarah ( 16th January- 17th January 2021 )
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Date of stay: January 2021Trip type: Travelled with family
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Response from Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore
Responded yesterday
Dear Syrhsbna, Everyone can use a break every once in a while and I am very happy to know that during your staycation, Lucille and our Ladies and Gentlemen provided you with fond memories on your birthday. Thank you once again for selecting The Ritz-Carlton. When you return, hopefully, we will be ready to welcome you back with the opening of our newest facility. Warm regards, Peter Mainguy
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Hburn10 wrote a review Jan. 16
Singapore, Singapore1,521 contributions223 helpful votes
+1
For the longest time, Ritz's Club's 5 meal presentations(!), free flow alcohol all day(!), and the Champagne Barons de Rothschild Ritz Reserve Brut / Rose have always occupied my staycation-obsessed brains. Time to find out! PRICE- Club Escape @ $629++ for a Club Deluxe Kallang King/Twin = $740.33. So $1,480 for 2 rooms. LOCATION – Located in the Marina Bay area, the property offers sheltered access to Marina Square, Suntec City, and Millenia Walk (and Raffles City Shopping Centre with a further walk). So plenty of wine, dine and spend options if you book a base room without breakfast (but why would you at the Ritz?). Public transport is also accessible via the nearest MRT Station, Promenade (CC4 / DT15) with a perhaps 6-8 mins walk. PRE-ARRIVAL – 3 days prior to my stay, I received my pre-arrival email from the Ritz Carlton Club Concierge attaching my welcome letter listing the hotel’s Safe Management Measures (including the need to book facilities) and the daily Club Lounge menus for my days of stay. The email also required a response on the full details of all staying guests. GETTING THERE – Was driven there and parked at the basement carpark for the stay but otherwise, you can drop off at the level 3 driveway and enjoy the VIP-ish exeperience of the staff opening your door for you and helping you with your luggage. CHECK IN – Due to Safe Management Measures and the ongoing renovations, the pre-COVID fancy check in area on level 3 is non existent and the front desk operation has been moved to level 1 instead. If you are coming from the carpark, you can only take the lift to level 1 and you’ll see the above area once the lift doors open. Other than serving as actual check in area, this also serves as a ‘screening’ of sorts to make sure guests do their SafeEntry and temperature checks etc. The Duty Manager, Douglas, checked me in and was very warm and welcoming. There was no queue at all given that it was a Tuesday 12noon. Douglas also kindly granted me a 4pm late check out upon request and confirmed that I had been given an complimentary upgrade to the Club Marina King/Twin connecting rooms. ROOM(S) – The 2 Club Deluxe Marina King / Twin I was assigned were 2202 and 20206. They stand at 51SqM each, offers panoramic views of the Marina Bay Precinct and are simply gorgeous! The connecting layout was also slightly unusual – it is one main door that opens up to a little hallway where the doors to each of the rooms are. Much like a dual key floorplan and adds that little touch of special to the stay. The rooms are big by non suite standards and very well appointed. Each comes with its own little “living area”, plushy beds, a large wardrobe area, big work desk, and mini bar area containing a Nespresso machine. The club room benefit of “24-hour complimentary coffee or tea served direct to guestroom” offered in pre-COVID times has been replaced by coffee and tea kits in-room which I presume refers the Nespresso stuff and tea bags in the mini bar. Bathrooms were spotless (though no double sinks), and the legendary bathtub were quite a sight (even though I didn’t have time to try). Separate shower and toilet facilities made it convenient for 2pax, and toiletries were in my favourite hue of purple from Asprey Purple Water – which I actually really liked! Welcome letters, special amenities for the special occasion (birthday + wedding anniversary), and care kits were placed in each room as well. When we came back in the evening, we spotted little Ritz chocolates, pralines, a second round of personalized letters, as well as a towel origami! The turndown service rocks! CLUB LOUNGE – their website sums up the experience quite nicely, but I was here mostly for the champagne guzzling and the 5 meal presentations: Breakfast: 6.30 a.m. – 10.30 a.m (11.00am on weekends) Mid-Day Snacks: 11.30 a.m. – 2 p.m. Afternoon Tea: 2.30 p.m. – 4.30 p.m. Hors d’oeuvres and Cocktails: 5 p.m. – 8 p.m. Desserts and Cordials: 8.30 p.m. – 10.30 p.m. Perched on the 32nd floor of the property, the space offers a good mix of class and cosiness with different seating arrangements for small – medium groups, window seats (very popualr), semi private booth seats, and a drawing corner at one end of the space. The window seats in particular offers breath-taking views of the Marina Bay area and I can see why they are so popular. With a photo of my parents, they did a personalized QR code which pulls up the photo as the 1st page of the club menu when scanned – such a nice touch! This same stand also serves as a table ID and the staff would bring it and place it on our table whenever we were in the lounge. CLUB LOUNGE MEAL PRESENTATIONS Breakfast: 6.30 a.m. – 10.30 a.m (11.00am on weekends): we all ordered the American set (versus the Asian and Continental) which includes your choice of 2 eggs, has brown, chicken sausage, baked beans, and bacon. You can have your eggs fried, sunny side up, over easy, scrambled and omelette. All sets come with a basket of assorted bread, pastrie, and pancakes which I just remembered we didn’t receive 😦 Mid-Day Snacks: 11.30 a.m. – 2 p.m: this comprise of a hot soup, light bites, and fruit platter. My pics of the day 1 choices was deleted by accident (I miss the super nice jumbo steamed siew mai!). You can also ask for refills of your desired item(s). One set would be sufficient for a meal though. Afternoon Tea: 2.30 p.m. – 4.30 p.m: All the treats are served to you on a 3-tier tray and they can combine up to 3 sets in one tray if need be. Refills of only selected items are of course possible. The warm scones (both regular and chocolate) are impossible to resist even for the low carb me, made more luscious by the cream served alongside it. Kueh lapis also scored, but the rest of the items were just passable. Hors d’oeuvres and Cocktails: 5 p.m. – 8 p.m: Unfortunately the poorest showing of the 5. Or maybe its just the Tuesday menu that doesn’t look good. Bread basket, a set of 3 appetizers, and your choice of main course. We all picked the pork belly but it was too fatty and flavors were not on point. Desserts and Cordials: 8.30 p.m. – 10.30 p.m (9:30pm in current times ): your choice of a selection of pralines and cookies (where?), or a cheese platter. Both were suitably nice and a sweet ending to the evening. BEVERAGES – Ah the highlight of my stay. FREE FLOW CHAMPAGNE ALL DAY. ALL. DAY. I’m not super technical about champagne as long as its champagne and all I can say is that its good bubbles! The Champagne Barons de Rothschild Reserve Ritz Brut and Rose are exclusive to Ritz Carltons and both were super easy to guzzle . I think I probably went through 2 glasses per meal. If you must know the technicalities, I found some info online here. I was also told each bottle costs $180++ per bottle if you want to get it as in-house guests. Beer choices were Heineken and Asahi which was passable. SERVICE IN THE CLUB LOUNGE – It was nice to be addressed by last name obviously, and there really was no bad service throughout my stay. A handful of individuals stood out as being super warm and seemed genuinely happy in their roles, with the rest being sometimes clinical but nonetheless attentive and politely efficient. Soiled plates were cleared quite quickly and our glasses were never empty. It was a great complement to the cosy space and completed the Club Lounge experience for us. FACILITIES – Like all other hotels in COVID times, bookings are required for their gym, pool and spa facilities which is complimentary for in-house guests. LIMO SERVICE – All Club rooms are able to book a limo to anywhere in the Marina Bay area subject to availability on a first come first served basis. I actually tried to book a slot via the pre-arrival email but was told they don’t take bookings in advance. Upon checking with the front desk, I was advised to enquire for the availability 1 hour prior to my desired departure and sure enough, the Club staff confirmed the car shortly after. They even made arrangements for a bigger vehicle for us 2pax as the usual car can only sit 3pax. ISSUES DURING MY STAY – the otherwise excellent stay was unfortunately marred by an attempt to use the pool. We enquired with the Club staff about using the pool at 7:30am on Day 1 evening and were told the spa was closed but they will pass the message accordingly. We were also assured that we can just head down the next day at the said time as it was an early timing anyway. So we did…..only to see that the pool was being cleaned. I feedback to the Club staff thereafter and highlighted that the Club team should be aware of any such maintenance schedule (cleaning of pools can’t be done on a spontaneous basis right?) so guests don’t have to make a wasted trip like we did. I mean, we did have to get up especially early for a swim and all that. Was told that they will take note etc, but no further service recovery was done. CHECK OUT – Check out was done painlessly and swiftly at 4pm. IN SUMMARY, Apart from the hiccup above, Ritz did live up to its Ritzy reputation after all! We were well fed, well drunk (drank?), rooms were more than spectacular, Club Lounge was amazing, and (mostly) no bad service. To be honest, at this price point considering all the inclusions, it is rather fair value for what the experience offers. I would want to come back again hopefully to try their full fledge offerings post COVID.
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Date of stay: January 2021
Service
Room Tip: Splurge for the club room!
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Response from Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore
Responded 2 days ago
Dear Hburn10, We are all very impressed with the detail and effort that you put in to share your experience on tripadvisor and we are certainly delighted to know that we were finally able to welcome you at The Ritz-Carlton. Thank you very much for giving Douglas and our Ladies & Gentlemen positive recognition where it is due, and also for your constructive feedback with your pool reservation experience. Message received! The team is now working to refine the experience to do better. We feel encouraged knowing that you are planning to return, and we are looking forward to welcoming you back. When you have the date, please do not hesitate to contact us. Thank you once again for spending your staycation with us. Warm regards, Peter Mainguy
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Humphrey C wrote a review Jan. 9
Singapore36 contributions2 helpful votes
+1
With all the unpredictability of Covid, my wife and I decided to celebrate our 35th wedding anniversary early with a Staycation at the Ritz. It was absolutely wonderful and beyond expectations. This I have to thank the very creative Murphy Loh (Guest Relations Manager) and her team who accorded us such recognition and decorated the room, presented amenities delicious beyond anything I have experienced in the most luxurious hotels. Though there were strict controls practiced, they were made seamless by the gracious and attentive "Ladies and Gentlemen of The Ritz." As there is an island wide ban on buffet in all restaurants, we were treated at The Colony, to limitless plates of our choices of food ala Tapas style, on fine China no less. Ritz keeps improving and inspiring the industry, thus keeping its staff and clientele very happy. Keep it up Ritz! We will be back, SOON!
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: All the rooms have a great view - City, Marina, East. Financial district by night is a fantastic...
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Response from Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore
Responded 1 week ago
Dear Humphrey C, Thank you for giving us your stamp of approval. While we have to do many things differently during this extraordinary situation, our Ladies and Gentlemen are staying focus on making our guests feel good about their stays. Your compliments for Murphy and her team (who have a complex job of coordinating every kind of special occasion) is greatly appreciated. It takes twice and sometimes thrice the amount of work to achieve the same results but our ladies and gentlemen in Colony are energized by your recognition. We look forward to welcoming you again, so please do not hesitate to reach out to us when you have the dates. It's our pleasure. Warm regards, Peter Mainguy
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Mrdelena wrote a review Jan. 8
Singapore, Singapore3 contributions
This review is a delayed post but better late than never. Back in November 2020, I chose to stay at The Ritz-Carlton, Millenia Singapore to celebrate a special occasion: my birthday! I have always been a fan of The Ritz-Carlton and it is always a pleasure to be back staying in this hotel. As a repeated guest, I was warmly welcomed by all the gentlemen at the driveway, including but not limited to: Prakash, Mahesh, Khamis, Hakim and Arul. Their sincere and warm greetings made me feel homed and welcomed. I am also very surprised and honoured to have both Murphy (Guest relations Manager) and Evan (Front office manager) to be welcoming me at the lobby. Murphy and Evan had known about the purpose of my stay and it was extremely nice of them to welcome me back personally. Douglas had performed a smooth and prompt check-in for me before I was escorted to the guest lift. I already feel like a royalty being pampered by these ladies and gentlemen. What came to me as a bigger surprise was that Murphy and the guest relations team had created simple yet heart-warming decorations in room to send their birthday wishes to me. Posters with pictures of me and my love ones were almost everywhere in the room, it is almost like a personal photo gallery of me, very personalised and heart-warming. Murphy even prepared a personalised handwritten card to welcome me back and wishing me a happy birthday! I would like to show my appreciation to all these ladies and gentlemen who went the extra mile to help create such a memorable stay experience for my birthday. It is also these personalised and heart-warming services from them that convinced me to be a loyal and returning guest of The Ritz-Carlton, Millenia Singapore!
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Date of stay: November 2020
Value
Service
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Response from Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore
Responded 1 week ago
Dear Mrdelena, Thank you for letting us stay on your mind long after you left the hotel and thank you for giving Prakash, Mahesh, Khamis, Hakim, Arul, Evan, Douglas, Murphy, and our Ladies and Gentlemen a compliment. It is always a great feeling knowing that our guests appreciate what we do and engage us by returning to stay at our hotel. Once again, we wish you and your family well during this extraordinary period and hope to see you again soon. Warm regards, Peter Mainguy
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klaypeng wrote a review Jan. 7
Singapore, Singapore4 contributions
This afternoon my husband and I came to Colony restaurant to celebrate his birthday. We were attended by staff Rethish. He accorded us an excellent service fit for a king. In addition, he was able to give us a good recommendations from the menu. Indeed, we had a happy and hearty meal. Incidentally, this the 3rd year that I choose to celebrate my husband’s birthday in this restaurant. Thanks again for the staff Rethish excellent services and good food served by the restaurant. In fact, I have decided that we will definitely come back again next year for my husband‘s birthday celebration.
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Date of stay: January 2021Trip type: Travelled with family
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Response from Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore
Responded 1 week ago
Dear julie6842, I am so glad you met Rethish whom we all love for his passion to take care of our guests and his good humor. Thank you for choosing to dine at Colony to celebrate your birthdays. Your support is greatly appreciated. Warm regards, Peter Mainguy
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PRICE RANGE
US$370 - US$485 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton millenia singapore hotel singapore, ritz carlton singapore, ritz singapore, singapore ritz-carlton
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
608
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Frequently Asked Questions about The Ritz-Carlton, Millenia Singapore
Which popular attractions are close to The Ritz-Carlton, Millenia Singapore?
Nearby attractions include Singapore Flyer (0.3 km), Flight Experience (0.4 km), and Pororo Park Singapore (0.4 km).
What are some of the property amenities at The Ritz-Carlton, Millenia Singapore?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Millenia Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Millenia Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Millenia Singapore?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Millenia Singapore?
Conveniently located restaurants include Paulaner Bräuhaus Singapore, MO BAR at Mandarin Oriental, Singapore, and Melt Café.
Are there opportunities to exercise at The Ritz-Carlton, Millenia Singapore?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does The Ritz-Carlton, Millenia Singapore have an airport shuttle?
Yes, The Ritz-Carlton, Millenia Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Millenia Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Millenia Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.