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Pan Pacific Singapore

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Pan Pacific Singapore
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6,851 Reviews from our TripAdvisor Community

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Showing 5,674: English reviews
Auckland Region, New Zealand
Reviewed 28 September 2014

Stayed for 4 nights whilst conferencing at Marina Bay Sands Centre. Found it very sterile, situated in a large area of similar old conference hotels, with a maze of tatty shopping malls and walk ways. Quite hard to navigate by foot easily from hotel to harbour side or town due to construction and general site. Room was very nice, and...

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Helpful?
Thank Faberge36
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Faberge36 Thank you for sharing your feedback with us. We are glad that you enjoyed your suite and dining experiences with us. Our hotel was recently transformed and we are sorry that you did not enjoy the aesthetics and ambience while you were here with us. With regards to your feedback about the pool area, we are in the...

Santa Clara, California
Reviewed 28 September 2014

Pan Pacific is a typical hotel (not of US chain) catering to international travelers. The Pan Pacific is located next to the Suntec Convention Center, Suntec City Mall and Millennia Walk. The cost of taxi from the Changi Airport should be under $30 SGD, and maybe 15 - 20min without traffic. The lobby is relatively big/open with a bar &...

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Helpful?
Thank CristianLau
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear CristianLau, We appreciate your time taken in sharing this detailed review and are happy to hear that you enjoyed an overall positive experience. As you mentioned, our hotel is indeed located in the heart of Marina Bay with convenient access to the nearby convention centre, shopping malls and MRT stations. We are glad that you enjoyed a seamless check...

Kuala Lumpur, Malaysia
Reviewed 28 September 2014

We booked this hotel for a night stay in Singapore. Really worth of money. We get an upgrade to Panaromic King Room for free. The hotel looks old & outdated from outside, but the room is totally awesome, well-maintained with futuristic features, fully automated curtain system with remote control, rain shower bath with full body sprinkler system, and Nespresso coffee...

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Helpful?
Thank fauze
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear fauze, Thank you for sharing your review on TripAdvisor, we are delighted that you enjoyed your stay with us. The rooms and public areas of the hotel were recently transformed and we are happy to hear that you enjoyed our new contemporary aesthetic. We are also glad that the convenience and comfort of our updated facilities and amenities enhanced...

Clanfield, United Kingdom
Reviewed 28 September 2014

Just spent 5 wonderful nights here and cannot recommend it highly enough. Booked a Club Room and well worth the extra cost in this expensive city - brings breakfast, all day snacks and soft drinks as well as extensive Happy Hour drink selection. The staff were all excellent and could not do enough for us - I would especially mention,...

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Helpful?
Thank Andy S
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Andy S, We are delighted to hear that you enjoyed the Pacific Club experience during your recent stay. Located on level 38, Pacific Club presents panoramic views of Marina Bay and the city skyline with additional privileges including Champagne breakfast, afternoon tea and evening cocktails. We are glad that you found our associates attentive and helpful, and your kind...

Kreuzlingen, Switzerland
Reviewed 27 September 2014

Spacious, clean and magnifique room at the club floor level. The service is superb from the check in, club floor service up to departure and storage possibilities for luggage deposit for late flight. Premium service. Top value for the money. For Singapore compared to other hotels at this level: the leader.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Iris K
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Iris K, Thank you for your kind compliments, we are delighted that you had a positive experience from the moment you checked in. Our hotel was recently transformed to enhance our guests’ experience and we are happy to hear you enjoyed the refreshed rooms and Pacific Club, which was relocated to level 38. We appreciate your time in writing...

Mumbai, Maharashtra, India
Reviewed 27 September 2014

The kind of facilities this hotel provided is expected from any 5 star hotel but what amazed me is the customer experience. One late evening we asked one of the staff to open the meeting room on the 22nd floor as we wanted to have the view of Marina Bay from there. She obliged without any hesitation. Staff at the...

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Helpful?
Thank ManishMan
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear ManishMan, We strive to create memorable hotel experiences for every one of our guests and we are delighted that our associates played a significant role in enhancing your stay. Our location in Marina Bay is also one of our highlights and we are happy to hear that you enjoyed the convenient access to the nearby shopping malls and MRT...

Reviewed 27 September 2014 via mobile

My husband and I stayed a night here during the Singapore Grand Prix. It was amazing, although expensive it was worth it! The pan pacific club cocktails were great and we had a delicious breakfast. The pool area is also very relaxing and comfortable. The hotel warned us that we would be able to hear the F1 cars from our...

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Helpful?
Thank Aecd1
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Aecd1, Thank you for choosing to stay with us over the recent F1 weekend. Our trackside location in Marina Bay certainly provides panoramic views of the race circuit and we are delighted that you enjoyed the experience. We are also glad to hear that you had a chance to savour Champagne breakfast and cocktails at Pacific Club. We appreciate...

Singapore, Singapore
Reviewed 27 September 2014

Stayed here for a night recently, checking in on the day of the F1 Grand Prix. The checkin was easy, and upon asking where I could get a good view of the circuit I was invited to go and watch it from the 22 nd floor later on. My room was clean, had everything I needed for a night. Good...

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Helpful?
Thank Isobella_D_N
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Isobella_D_N, Thank you for sharing about your positive experience with us over the recent F1 weekend. As a trackside hotel located in the heart of Marina Bay, our guests do enjoy panoramic views of the circuit and I am delighted you had a chance to catch the race action from level 22. The hotel was recently transformed to better...

Bangkok, Thailand
Reviewed 27 September 2014

Stayed here 7 nights in 2 trip in the past month. First staying here is so convenient if you come for work at Suntec like me (only walk <10 mins) and the location is perfect to travel around Marina Bay. The room was spacious and provided everything beyond my expectation. I love the king bed and nice bathroom. For food...

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Helpful?
Thank Wander-Beaut
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Tuentachom-S, Thank you for sharing your comments with us, we are delighted that you enjoyed our convenient location in Marina Bay. The hotel was recently transformed to further enhance our guests’ experience and I am glad that our refreshed rooms and facilities exceeded your expectations. Thank you for highlighting Pacific Club which is located on level 38, we certainly...

Hamburg, Germany
Reviewed 27 September 2014

We stayed here for just one night, 24th floor with harbourview, which was awesome! Very friendly staff and a good poolside! We also got a short private tour with TJ in the exclusive club lounge to get some pictures from marina bay and the harbour.

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Helpful?
1Thank Dthai1213
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Dthai1213 We are glad that you had a memorable stay with us and enjoyed Pacific Club as well. Located on level 38, this exclusive enclave is preferred by many guests who enjoy the privacy of the location and the 360-degree views. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $263 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, Priceline, Agoda, Asiatravel.com Holdings, Travelocity, Cancelon, Jetsetter, TripOnline SA, Pan Pacific Hotels Group, getaroom.com and HotelQuickly so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
115 questions
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Sydney, Australia
Bury St Edmunds, United Kingdom

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Questions? Get answers from Pan Pacific Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a Pacific Club Room”
  • View from Pacific Club
Steven1974, 22 Apr 2017 | Read review
“Panoramic rooms have a glass walled bathroom ( with a pull down blind).”
  • View from Panoramic Room
mls22, 22 Apr 2017 | Read review
“Pay for a club room and get all the extras”
GaryMichelle65, 21 Apr 2017 | Read review
“We were floor 20, room 2001 and view was nothing spectacular. Assume that room in a higher floor (there are 38) overlooking the harbour area would be better, but, probably considerably more expensive !”
kenc124, 20 Apr 2017 | Read review
“High Floor/Club Room”
Flygirl723, 19 Apr 2017 | Read review
5 of 5