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Orchard Hotel Singapore

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#67 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,191 Reviews from our TripAdvisor Community

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Showing 2,743: English reviews
Farmington Hills
Reviewed 3 September 2015

Top notch hotel with five-star service. The room quality varies depending on which building they put you in (old or new), but no problems with either for me. Buffets for breakfast is really top shelf, with such a huge variety of delicious foods and excellent wait staff. Fitness room and pool are great. There are no smoking accommodations...making smokers go...

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Helpful?
1Thank Mark M
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Mark M, Thank you for taking the time to pen a review of the Orchard Hotel. We are pleased to hear that, overall you had a comfortable stay with us. Relative to your comment on smoking, we are do have a limited number of smoking rooms and these are on a first come first serve request basis. Perhaps if...

Reviewed 2 September 2015

We stayed 3 days prior to joining a cruise back to Australia, having mobility issues was no problem whilst staying at this beautiful hotel, finding establishments to eat and brows around was really easy. close to large shopping malls transport makes it an ideal starting point for those wanting to explore Singapore

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Thank 755gregoryh
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear 755gregoryh, Thank you for your wonderful endorsement of The Orchard Hotel,Singapore. It is indeed our pleasure to hear that you had a comfortable stay experience with us and you liked our location. Trust you had a pleasant cruise back to Australia. We shall look forward to more opportunities to welcome you back in the near future. Warm Regards Delilah...

Johannesburg, South Africa
Reviewed 2 September 2015

My husband and I recently visited Singapore. This was my first visit to Singapore. Our stay at the Orchard Hotel was amazing. The service was excellent from the time we booked in until we departed. The room was extremely comfortable. The hotel was central to all amenities. The tubes were in walking distance. Singapore is an awesome country. We visited...

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Helpful?
Thank AKJohannesburg
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello AKJohannesburg, Thank you for taking the time to pen a raving review on The Orchard Hotel, Singapore. We are glad you had a great stay experience with us and that you enjoyed your day out on Sentosa. Your kind compliments on our service standard is very much appreciated. We will certainly look forward to more opportunities to serve you,...

Reviewed 1 September 2015

I stayed in 4 hotels during my stay in Singapore and Orchard was the best of them, great service and staff. My only complain would be the breakfast in the 17th floor. It lacked variety and having to pay extra to have it in the the restaurant by the lobby seems unnecessary.

Review collected in partnership with this hotel
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Helpful?
Thank Mohammed A
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Mohammed A, Thank you for your excellent review of the Orchard Hotel. Your compliments on our service and the staff will be shared with the Team. We have also noted your comment on the breakfast variety and this has been shared with the Executive Chef to review a change in menu. Meanwhile, we hope you will indulge us with...

Auckland Central, New Zealand
Reviewed 31 August 2015

We stayed at the Orchard Hotel for two nights en route back to AK in June 2015. It was recommended to us by a travel agent but did read some reviews prior to our stay. I made the booking at the travel show but followed up with an email stating the trip was for my upcoming 50th. Not only was...

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Helpful?
1Thank suzif24
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear suzif24, Thank you for your raving review of the Orchard Hotel, Singapore. It was indeed our pleasure to hear that you had chosen to celebrate your 50th birthday with us. Your generous endorsement of our facilities and services is well appreciated. We hope your travels will bring you this way again to allow us more opportunities to serve you....

Reviewed 31 August 2015

room and location excellent all staff very very helpfull. when they new it was our 50th wedding anniversary, we were upgraded, given early check in and late check out, they even gave us a magnificent heart shaped cake and bottle of wine for our 50th

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Helpful?
1Thank Bill M
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Bill M, It is indeed our pride that you had chosen to spend your 50th wedding anniversary with us. We are very pleased that we were able to do something special for you. We hope you will indulge us with more opportunities to serve you. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 31 August 2015 via mobile

I visited in a work trip last week. Lovely hotel with a great breakfast selection. Pool was very busy and can get quite noisy but still very enjoyable. Excellent service from the doorman and front of house staff. Bathrooms could be a bit bigger.

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1Thank AndrewRoyHarris
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear AndrewRoyHarris, Thank you very much for your excellent review on the TripAdvisor. We are indeed happy to know that we had met with your expectation and you are pleased with our services. We shall look forward to more opportunities to serve you. Warm Regards Delilah Hamid Guest Experience Manager

Singapore
Reviewed 30 August 2015

Check-in was a breeze with the specially arranged "in-room check-in service". Very child friendly hotel which i would recommend. The bathtub in our room has the shower head hose type which we can shower our young kid easily. They have a Children play room beside the Hospitality room at level 4 which my 4yo girl loves to hang out. No...

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Thank SG_Mummy
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello SG_Mummy, Thank you for taking the time to pen such a wonderful review of The Orchard Hotel, Singapore. We are very glad to know that your family and you had a great staycation with us. Your kind endorsement is very rewarding and motivating for us. We shall look forward for more opportunities to serve your family and you. Warm...

Kuala Lumpur, Malaysia
Reviewed 30 August 2015

A rather busy, but pleasant and comfortable hotel. Efficient check-in and check-out. The Signature Club Floor and rooms were spacious and comfortable. The staff on the floor were very hospitable and friendly. Location is convenient, if you like an Orchard Road base.

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Helpful?
Thank John F
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear John F, We are indeed very happy to hear that you are pleased with our location, facilities and services. Thank you for your endorsement of the Signature Club. We shall hope for more opportunities to serve you, in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Scottsdale, Arizona
Reviewed 30 August 2015

I have been travelling to Singapore on business for 15+yrs and after I found the Orchard Hotel it became my hotel of choice. It is conveniently located where everything you may need is within walking distance - food, shopping, grocery,7eleven and even a Harry's outlet with live music. When travelling for business, its location on top of Orchard Rd. is...

Review collected in partnership with this hotel
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Thank glenp232
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear glenp22, Thank you for taking the time to pen such excellent review on The Orchard Hotel. It is indeed very rewarding and motivating to hear that The Orchard Hotel has become your "home away from home". It is one of our aspirations to be "a home away from home" to all our guests. We shall look forward to welcome...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $186 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Travelocity and World Independent Hotel Promotion so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#61 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
78 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a Club floor - heaps of extras for a reasonable price”
 of 5 bubbles gailmux, 23 Mar 2017 | Read review
“face the pool not Orchard Towers which is a nightly party building til 4 am”
 of 5 bubbles 812kenc, 21 Mar 2017 | Read review
“Pay the extra and get the Club Rooms. The Signature Roons used to be the the top rooms but not now as Clum Rokms are higher quality”
 of 5 bubbles 836tedm, 18 Mar 2017 | Read review
“Opt for recently refurbished Claymore wing.”
 of 5 bubbles MicktheMackem, 15 Mar 2017 | Read review
“Take the room with club benefits ....its worth the stay if you are in house most of the times . ”
 of 5 bubbles , 12 Mar 2017 | Read review
5 of 5