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Four Points by Sheraton Singapore, Riverview

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207 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Singapore, Riverview
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Showing 173: English reviews
Reviewed 4 weeks ago via mobile

Refer to the photos below. First issue, I was on a non smoking floor / room (10). Asked to be moved in the morning and was advised by reception it was non smoking already. The stench on my clothes would suggest otherwise. Much more importantly I went to iron a shirt in the morning and the cable was as in...

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Helpful?
Thank Ianlisle
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Ianlisle, We are sorry for what you went through. Our Front Desk team sincerely regretted it and had contacted to meet up with you. May we take this opportunity to assure you that our hotel always seek to maintain high standards of quality and service. It is our sincere hope that your recent experience will not deter you from...

Singapore, Singapore
Reviewed 4 weeks ago

Property is nicely refurbished from previously known Riverview - a breathe of fresh air for this hotel! Rooms/decor were well-appointed and furnished. Beds were comfortable (sweet sleeper?) and duvet cover was silky smooth! Havelock Road is in the middle of many attractions with 5mins taxi ride to Clark Quay and about 10mins to Orchard Road. Overall stay was great, but...

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Helpful?
1Thank LuxJw
Angie L, Marketing & Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi LuxJw, Thank you for appreciating the refurbishments made to the hotel! We are happy to hear that you have enjoyed the comfortable beds in our rooms. Your special mention of Ai Leng is very well received. We will be passing your compliments to her and this will further encourage Ai Leng and her team to continue their efforts to...

Nuneaton
Reviewed 4 weeks ago via mobile

A group of us stayed here for 2 nights before joining a cruise. Check in was easy. The hotel is located on the banks of the river. It's a pleasant walk with bars and green space which will eventually get you to Clarke's Quay (15-20 minutes) where there's an abundance of bars and restaurants with live music in the evenings....

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Helpful?
1Thank Janette B
Angie L, Marketing & Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Janette B, We're glad to hear that you have enjoyed your stay at our hotel and also found time to explore the area around the hotel. You are right about sitting at the outdoor terrace at both The Best Brew and Four Points Eatery - those are the best spots to enjoy the fantastic view our hotel has to...

Reviewed 4 weeks ago via mobile

In terms of the hard product, there are some nice touches like the French press in the room, sofa near the window room design and excellent location. Not an excellent product but definitely worth staying in for a short stay. The soft product is where this property shines. Emily (front office associate) and Ranjit (The Best Brew associate) provided excellent...

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Helpful?
2Thank Ramanan T
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Ramanan, We are glad that you like some of the touches in the room and the location of the hotel. Please accept our apologies for the areas that were not up to expectations. Emily, Ranjit and their teams are greatly encouraged by your compliments to continue with their efforts to enhance the hotel's guest services. Thank you for your...

Singapore, Singapore
Reviewed 4 weeks ago

Room was a little small but nevertheless comfortable. Price was reasonable should one plan and book ahead in time. On the way there, cab driver got lost and suggested mentioning "Old Riverview Hotel" should we encounter drivers not recognising the Four Points name. Would likely return if opportunity arises. Property recognised comment about the stay occasion and room was set...

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Helpful?
1Thank Wei Lianq N
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Wei Liang, Thank you for your review and for considering coming back to our hotel. We are pleased to read that you had a comfortable stay with us and the room was set up according to the occasion. The taxi operators were informed of the new name when we rebranded to the first Four Points by Sheraton hotel in...

Morphett Vale, Australia
Reviewed 4 weeks ago via mobile

Overall the accommodation was good. The staff as reception were friendly and efficient they organized early check for my wife and I. The room was clean and had all that we expected. The only real negatives I can mention were the drink prices $8 I believe for a cup of coffee, and the hotel lacked some character

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Helpful?
2Thank GeoffandTiff
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi GeoffandTiff, We are pleased that you had a good stay with us and that the room was clean with what you needed. Please accept our apologies that the coffee price was above what you generally have. Your feedback has been shared with our F&B team. Thank you for your review and we hope to see you again soon.

Memphis, Tennessee
Reviewed 4 weeks ago via mobile

We spent 2 nights here after long flight. In a deluxe room. Comfortable, good food with riverside bar. Pleasant riverside and road walks about. Recommended to spoil yourself. Hop on hop off bus outside the door.

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Helpful?
2Thank NIRunaway
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi NIRunaway, Thank you for your review. We are glad that you had a comfortable stay with us and like the food at our bar and the strolls along the river. Our team looks forward to welcoming you back soon on your next trip to this city in the near future.

Reviewed 4 weeks ago via mobile

I joined stayed at this hotel after a shirt tour of Asia. This is a nice hotel however the I was disappointed to see Indians being racisit against their own cast system towards a member of staff. When this was highlighted to the appritite duty manager nothing was said to the customers in questions and the poor chap (member of...

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Helpful?
1Thank Mxr14816
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Mxr14816, Thank you for your feedback. Our front desk team leader is looking into what you have shared with us. We hope to see you soon.

Reviewed 4 weeks ago

My wife and I stayed here for our anniversary, and some how the hotel staff found out. In our room they left a bowl, of fruit a card and a couple of little gifts, it was so nice of them. The staff were so friendly and helpful, and always greeted us as we entered the hotel. The rooms are clean...

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Helpful?
2Thank lenny61
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi lenny61, We are happy that you had a lovely stay with us and our associates arranged some little surprises for your anniversary. They are encouraged by your compliments to continue their efforts to enhance our guest services. Thank you your review and considering our hotel for your next trip. We look forward to welcoming you back.

Ottawa, Canada
Reviewed 4 weeks ago via mobile

We came here at the begining of february prior to travelling in the area. Biggest regret is not enough time. The hotel is close to china town clarke quay and robertson quay all within walking distance. Rooms are clean and modern. Get the breakfast included as there is a great buffet. There is access to the MRT nearby as well....

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Helpful?
2Thank bob n
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi bob, Our team is greatly encouraged by your compliments to continue with their efforts to provide a memorable stay for our guests. We are glad that you like the hotel's location, room and breakfast. Thank you for your review and we look froward to welcoming you back on your next visit to this city.

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nestled along the historic Singapore River, Four Points by Sheraton Singapore, Riverview features 476 modern and stylish guestrooms and suites with contemporary designs that offers magnificent city or river views. Rooms on the higher floors have a fantastic view of the Singapore River with the Singapore Flyer and Marina Bay Sands serving as a compelling backdrop. Located merely 5 minutes from Orchard Road, 25 minutes from Singapore Changi Airport and within easy reach of the Central Business District (CBD) and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay, Four Points by Sheraton Singapore, Riverview serves as an ideal getaway for leisure and business travellers alike. With an outdoor pool, all-day dining restaurant, 24-hour fitness centres and complimentary WiFi throughout the hotel, we have everything you need for a great escapade. For a chill-out spot, head down to The Best Brew and cool down with a local or international beer while enjoying tranquil views of the Singapore River. Complimentary daily shuttle bus services to Orchard Road and Clarke Quay MRT Station/Chinatown are available for guests at selected times. Public transport services (buses and taxis) are also conveniently available just outside the hotel. ... more   less 

Additional Information about Four Points by Sheraton Singapore, Riverview

Address: 382 Havelock Road River View Hotel, Singapore 169629, Singapore (Formerly Riverview Hotel Singapore)
Region: Singapore > Singapore > The Quays
Price Range: $143 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Singapore, Riverview 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
River View Singapore
Singapore River View Hotel
River View Hotel Singapore
Riverview Hotel Singapore
Four Points By Sheraton Singapore, Riverview
Hotel Style:
#61 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Singapore, Riverview staff and other travellers.
31 questions
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Questions? Get answers from Four Points by Sheraton Singapore, Riverview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the river have beautiful view”
 of 5 bubbles malliksatish, 15 Mar 2017 | Read review
“A riverside room has a nice view”
 of 5 bubbles 217Robert, 14 Mar 2017 | Read review
“We were able to sleep well at midday after pulling the curtains and it was quiet.”
 of 5 bubbles Nozza2014, 13 Mar 2017 | Read review
“The higher the floor the better view. We were on 18.”
  • Room service came up with complimentary cake.
  • To celebrate our Golden Anniversary.
 of 5 bubbles doriss944, 6 Mar 2017 | Read review
“Remember the hotel name also famous with River View Hote”
 of 5 bubbles Alfard_Syah, 1 Mar 2017 | Read review
5 of 5