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Grand Hyatt Singapore

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2,814 Reviews from our TripAdvisor Community

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Showing 2,466: English reviews
Berlin, Germany
Reviewed 16 March 2016

The Grand Hyatt is an awesome hotel, centrally located. I had great service at check-in, they gave me a nice room upgrade although I am not a status member. The suite was super spacious, bed was very comfy, the location is super central. I'd always go there again.

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Helpful?
Thank ThomasTravelTester
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Segler, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay. We strive to create memorable hotel experiences and we are happy to hear that our associates enhanced your stay. The team is looking forward to your return soon! Best regards, The Grand Hyatt Singapore Management Team

Al Khobar, Saudi Arabia
Reviewed 16 March 2016 via mobile

Grand Hyatt Singapore is located within walking distance from the main orchard road where is the heart of shopping in Singapore , the hotel is very good in terms of rooms , food and the most important is the service which is extra ordinary the crew of the hotel is so friendly that your requests are command for them ,...

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Helpful?
Thank Hisham A
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Hisham A, Thank you for taking the time to share your positive experience on TripAdvisor. As we strive to create memorable hotel experiences for our guests, we are delighted that you thoroughly enjoyed your stay with us, in particular the comfort of your room, dining experience, and the attentive service of our associates. We will be sure to share...

Kuala Lumpur, Malaysia
Reviewed 16 March 2016

Review collected in partnership with Hyatt Hotels
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Thank Dixon L
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Singapore, Singapore
Reviewed 14 March 2016 via mobile

The spread of local food is fantastic. The ambeince is also good. Anyone who wants to try the local food can go this restaurant at Hyatt hotel. The venue is also conveniently located in town where there are many shoppung areas.

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Thank WOLALAH
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear WOLALAH, Thank you for sharing your review on TripAdvisor. We are delighted to hear that you enjoyed our convenient location, which is easily accessible to many entertainment and transportation options. Hoping to welcome you back soon, perhaps for a longer stay to experience the other facets of the hotel. Best regards, The Grand Hyatt Singapore Management Team

Hong Kong, China
Reviewed 14 March 2016

Stayed at this hotel while in SG for a wedding, but also regularly stay there on business trips. because this was a personal trip i had the chance to experience some of the leisure activities e.g. the pool. we had a great time, the facilities were clean and well maintained, staff helpful and overall a great experience.

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Helpful?
Thank hkdxbexpat
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear hkdxbexpat, Thank you for choosing to stay with us. We are delighted to hear that you had a perfect stay with us, right from the convenient location of the hotel, to the beautiful room, facilities as well as the exceptional service rendered by our associates. We are looking forward to welcoming you back again in the near future. Best...

Reviewed 14 March 2016 via mobile

High level of service and very comfortable and well equipped rooms they have. Good options of dining within the restaurant. They have a small outdoor pool as well. Located centrally. Strongly recommended.

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1Thank Hakan K
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Hakan K, Thank you for sharing this review about your recent stay. We are happy to hear that you had a positive experience and we are delighted to hear that you enjoyed the attentive service by our associates and enjoyed our well-equipped rooms and dining experience. We hope to welcome you for another wonderful experience again. Best regards, The...

Jersey City, New Jersey
Reviewed 14 March 2016

So the best part of the hotel was our standard room felt like a suite. There were sliding doors to separate the living area and the bedroom. The separation helps the room feel bigger to me - plus the large restroom helps as well. The pool was wonderful as well. A block or so from Orchard Rd and all the...

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Thank heffe83
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear heffe83, Thank you for sharing this review with us on TripAdvisor. We are delighted that you chose to stay with us and you had an opportunity to utilize our facilities. We hope that it will not be long before we welcome you back to Grand Hyatt Singapore again for another wonderful experience. Best regards, The Grand Hyatt Singapore Management...

Matara, Sri Lanka
Reviewed 14 March 2016

Review collected in partnership with Hyatt Hotels
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Thank Mettanand W
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Hong Kong, China
Reviewed 13 March 2016

My request for an early check-in was acknowledge and entertained by the front desk staff. However, after 90 minutes of waiting for housekeeping to clean the room ('Still busy, sir'), I gave up. A nice gesture, but if you can't do it, please tell me so I can plan accordingly. That being said, when I finally did receive the room,...

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Helpful?
Thank steve15182
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear steve15182, Greetings from Grand Hyatt Singapore! We regret to note that your room was not ready upon arrival as communicated but nevertheless, we are pleased to read that you were satisfied with the overall cleanliness and amenities in the assigned room. Please rest assured that we have raised your issue with our team members and we will personally follow...

Jakarta, Indonesia
Reviewed 13 March 2016 via mobile

It's a 5 stars with all the luxury, however not all 5 stars hotel may have are service and location And Grand Hyatt in Singapore just happend to have all the points From the moment you step in the hotel, everyone is all smile ; from door man to receptionist. However restaurant staffs are not as friendly as the others....

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Helpful?
Thank Susana T
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Susana T, Thank you for sharing your experience with us on TripAdvisor. We are delighted to hear that you enjoyed the convenient location of our hotel and the attentive service of our associates. We are also glad that our transformed rooms suited your preferences. On the other hand, I regret to read of your disappointment on the service rendered...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Sushi, Asian, Singaporean, Japanese, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: $344 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Priceline, Hyatt Hotels Corporation and Ctrip TA so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#41 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
17 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand Club Room will be the best value as guests can access to Grand Club lounge”
 of 5 bubbles MatthewJamesTan67, 18 Mar 2017 | Read review
“Recommend a club room as it includes breakfast and snacks during the day.”
 of 5 bubbles Miloj, 2 Mar 2017 | Read review
“not so much clue about it bur our 640 are very nice”
 of 5 bubbles 186kartikat, 21 Feb 2017 | Read review
“Old and outdated rooms so be careful”
 of 5 bubbles markmT4126FQ, 17 Feb 2017 | Read review
“Every room is great, specially the grand deluxe room : spacious, quite, sunny, big bathroom too”
  • nice welcome in September
  • this how the housekeeping treat us so special
 of 5 bubbles lilis2014, 15 Feb 2017 | Read review
5 of 5