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Grand Hyatt Singapore

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2,608 Reviews from our TripAdvisor Community

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Showing 2,292: English reviews
Reviewed 16 October 2015 via mobile

We very loved our stay here , very helpful and the staff were friendly , very nice room with two bed .The hotel is in a perfect location on Orchard Road , and the brekfast is very nice with many variety food .

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Helpful?
1Thank Yohanes M
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Yohanes M, Thank you for sharing this review with us on TripAdvisor. We are glad to hear that you enjoyed the convenient location of the hotel with our well-appointed rooms and first-rate restaurants. As we strive to create memorable hotel experiences, it is heartening to know that our associates enhanced your stay through their outstanding service. We will be...

Reviewed 15 October 2015 via mobile

The service which you always expect from the Grand Hyatt was even better than ever. From the poolside staff when my daughter cut her toe through to one of the best club lounges I have been too. Aidyah gave us fantastic service in the club lounge and her bubbly personality made everyone feel very welcome. Cannot wait to go back!

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Helpful?
1Thank John R
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear John R, Thank you for sharing this positive review about your recent stay. We strive to create memorable hotel experiences and we are happy to hear that our associates enhanced your stay through their efficient and friendly service. I hope you have since recovered from the injury. The team and I look forward to your return soon! Best regards,...

Canberra, Australia
Reviewed 15 October 2015

My teenage daughter and I spent a week here and overall had a lovely stay. This is a spacious property, ideally located almost at the top end of Orchard Road. It is only a couple of minutes walk from a Metro station and close to lots of interesting places to walk to. Generally, our stay was terrific with some little...

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Helpful?
3Thank Bad_Seed4
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Bad_Seed4, We are delighted that you enjoyed the comfort of our rooms and the convenient location within walking distance to MRT stations and shopping malls, which has enhanced your experience. On the other hand, we apologise for the delay during check in and are glad to hear that the situation was managed by one of our senior associates. I...

La Jolla, California
Reviewed 14 October 2015

This is a great location for shopping and taking walk... a good pool and gym. A Spa! Good variety and quality in the restaurants and great meeting and banquet facilities. I like the rooms. Quiet and good for working as well as a rest. The wi-fi was good throughout the hotel.

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Helpful?
1Thank David W
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear David W, Greetings from Grand Hyatt Singapore! We are delighted to note that you have enjoyed your stay and the hotel’s facilities. Thank you for pointing out the convenience of our hotel location. We are looking forward to the pleasure of welcoming you back again soon. Best regards, The Grand Hyatt Singapore Management Team

Singapore, Singapore
Reviewed 13 October 2015

This hotel is one of the best ones I've ever been to. The moment you arrive inside you are received with pleasure. The staff is very friendly and the rooms very clean. It's close to Orchard road so you can go shopping at the ION shopping mall whenever you want to. Everyday there is a brunch in the dinning room,...

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Helpful?
Thank Advisor2424
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Advisor2424, I am happy to learn that the convenient location of the hotel was according to your needs. Our team will be truly delighted to hear of your glowing praises on the outstanding service and assistance. We are also pleased to know that the clean and quiet room was to your liking. We look forward to welcoming you back...

Canberra, Australia
Reviewed 12 October 2015

We enjoyed our three night stay here. We were upgraded to a Deluxe room and we were thankful for that as it gave us more space particularly as we were travelling with a three-year old who slept in a rollaway. We can not complain about our time here. Check in was smooth and efficient, queries were dealt with promptly, and...

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Helpful?
Thank JVC_PVC
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear JVC_PVC, Whilst I am delighted to learn of your satisfaction with the overall stay with us, I am equally concerned to note that the services rendered to you by our Housekeeping team has been rather inconsistent and I regret the incorrect information relayed to you by our team at Damai Spa. You can have my assurance that these occurrences...

Singapore, Singapore
Reviewed 12 October 2015

Got upgraded to the Deluxe room. Both lounges had great staff and selection of food/drinks. Rooms are clean and service staff always accommodating. If I have to choose, this will be my go-to travel hotel in Singapore

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Helpful?
Thank jakechoy
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear jakechoy, We are delighted that you have enjoyed the upgrade and the stay experience with us during your visit to Singapore. We are also happy that you were impressed with the clean room and service delivered by our team. We certainly look forward to the pleasure of welcoming you back again in the near future. Best regards, The Grand...

Essex, United Kingdom
Reviewed 12 October 2015

From the moment I was greeted at the door and shown to the check in desk, to the moment I left, the Grand Hyatt Singapore excelled. This hotel and brand is definitely on the list and it's well worth joining the Hyatt Gold Card program on or soon after reservation. This hotel has several restaurants and bars, each with their...

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Thank Antony S
Binh Duong, Vietnam
Reviewed 8 October 2015

Would love to stay in and would love to a member at Hyatt hotel. We have a good trip and nice place to stay. The hotel is near MRT, next to Orchard road. Wil come back and stay in this hotel. My dad and my mom very like this place. Good food and good service.

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Thank Loan Thanh N
Hong Kong, China
Reviewed 7 October 2015

From arriving to the airport, the in room check in and the entire stay the service was flawless. Unfortunately corners were cut in terms of construction, the walls are paper thin and I could doors opening and closing and people talking all through the night. Didn't make for a good nights sleep! Everything else was well done. The service and...

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Helpful?
2Thank NDW82
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Nathan W, Thank you for sharing your experience. We are overjoyed to learn that you have enjoyed the legendary hospitality of Grand Hyatt Singapore. On the other hand, I am equally concerned to note that your rest was disrupted by the noise emitting from the surrounding areas. Please rest assured that our Project Manager will look into ways to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Chinese, Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Chinese, Japanese, Sushi, Asian, Singaporean, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: $303 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Hyatt Hotels Corporation, Travelocity, Ctrip TA, Agoda, Expedia, Priceline and Odigeo so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#39 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
15 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor is always better. The new Wing corner room facing the garden is my preferred location.”
 of 5 bubbles nguyenntvu, 2 Dec 2016 | Read review
“choose different hotel”
 of 5 bubbles donnanp, 29 Nov 2016 | Read review
“All floors are good”
 of 5 bubbles michaelsV7116SV, 24 Nov 2016 | Read review
“Upper floors are better”
 of 5 bubbles 937williamn, 23 Nov 2016 | Read review
“Lower floor rooms have bad view.”
 of 5 bubbles OlegS828, 19 Nov 2016 | Read review
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