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Grand Hyatt Singapore

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Grand Hyatt Singapore
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2,812 Reviews from our TripAdvisor Community

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Showing 2,465: English reviews
Mechelen, Belgium
Reviewed 4 February 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank gvodbos
Singapore, Singapore
Reviewed 4 February 2016

Rooms on both the old wing and new wing of this hotel are huge. Really great bathrooms that are massive with a dressing table, two sinks, bathtub and shower. Beds are large and comfortable too. All amenities are provided including bedroom slippers, bathrobes, free wifi, but for the price you're paying, they better be! Location could not be better for...

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Helpful?
Thank DLPA
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear DLPA, Greetings from Grand Hyatt Singapore! Thank you for your review. We are glad to learn that you have enjoyed our rooms and amenities. Indeed, our hotel is conveniently located in the heart of Singapore’s entertainment and retail hub and we shall look forward to having you back again soon. Best regards, The Grand Hyatt Singapore Management Team

London, United Kingdom
Reviewed 2 February 2016

Review collected in partnership with Hyatt Hotels
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Thank VINOD110
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Sydney, Australia
Reviewed 30 January 2016

Returned to this hotel 5 years after my last stay and nothing had changed in the rooms - nothing. Unfortunately had to keep our bathroom door closed due to a sewerage smell emanating from somewhere which would hit you as you walked through the front door. The hotel staff had to be aware of the problem it was that strong....

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Helpful?
Thank Snpmorris
grandhyattsingapore, Grand Hyatt Singapore Management team at Grand Hyatt Singapore, responded to this review

Dear Snpmorris, Thank you for your review. We regret to note the condition of our guest rooms did not meet your expectation. We wish to assure you that we are looking into a possible renovation and in the meantime, our team is diligently maintaining the building and facilities on a regular basis. We sincerely apologise for the shortfalls and inconvenience...

Ras Al Khaimah, United Arab Emirates
Reviewed 29 January 2016

Spent two night on business I was upgraded to a very large executive suite with all amenities Very quiet. Perfect service. Nice breakfast Well located near a large commercial center and restaurants Good choice for a stay in Singapore

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Helpful?
Thank Jean-François M
grandhyattsingapore, Grand Hyatt Singapore Management team at Grand Hyatt Singapore, responded to this review

Dear Jean-Francois M, Greetings from Grand Hyatt Singapore! We are happy that you were impressed with the service and stay experience. We appreciate your continued support and shall look forward to your return soon! Best regards, The Grand Hyatt Singapore Management Team

Reviewed 28 January 2016 via mobile

High level top notch hotel. Good location, right on Orchards. Friendly service and good rooms. If you have time for entertainment, night club with live music right at the lobby entrance and it is free of charge for hotel guests. Excellent breakfast. Far from being cheap, this is the only drawback. PS also problems to get a taxi at peak...

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Helpful?
1Thank albert12345678
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear albert12345678, Greetings from Grand Hyatt Singapore! We appreciate your feedback and it is great to note that you were satisfied with the overall stay experience. We wish to share with you that we are working closely with the taxi companies to further improve the flow of taxis coming through the vicinity. We look forward to your continued support. Best...

Reviewed 28 January 2016 via mobile

The hotel is excellent The rooms in the 15th floor are superb Breakfast is awesome Location is also very Convenient It has a club in the basement with live music every night The only is the prices at the hotel bars No matter 10 scotts, mezza9, or straits kitchen

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Helpful?
Thank Samuel A
grandhyattsingapore, Grand Hyatt Singapore Management team at Grand Hyatt Singapore, responded to this review

Dear Samuel A, Greetings from Grand Hyatt Singapore! Thank you for your review. We are glad that you have enjoyed the stay and rest assured that we will ensure the pricing at our bars remain competitive within similar class of establishments. We look forward to welcoming you back again in the near future. Best regards, The Grand Hyatt Singapore Management...

Boston, Massachusetts
Reviewed 27 January 2016

We had one of the most seamless experiences of any 5 star hotel here. Flawless checkin. Upgraded to a 2 level townhouse (wow!) didn't even know they had these. Lower level had a huge open living room and kitchenette plus bath. Upper level had bedroom plus huge bath. So spacious, luxuriously done, excellent invisible housekeeping, superb room service, top notch...

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1Thank 270judy
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear 270judy, Greetings from Grand Hyatt Singapore! It was a pleasure to read that you have had a pleasant stay experience and you enjoyed our Grand Duplex Suite. We are looking forward to having you back for more memorable experiences in the near future. Best regards, The Grand Hyatt Singapore Management Team

Melbourne, Australia
Reviewed 27 January 2016

This hotel is certainly NOT the "oasis of tranquility for business and leisure travellers" described on its website. It's a big, busy noisy place. The rooms are good, the service is excellent if a little slick. There is a sense that the staff are very busy most of the time, the smiles are a bit strained. Breakfast in the Straits...

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Helpful?
1Thank MG440
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Marshall G, Greetings from Grand Hyatt Singapore! We are sorry for the service shortfalls that you have encountered during your stay. Please rest assured that we will re-look into our manning strength to ensure that the comfort of our guests will not be compromised. We hope you will return for a better stay experience in the near future. Best...

Mumbai, India
Reviewed 27 January 2016

I stayed at Grand Hyatt Singapore for 4 nights for a conference. And every day was worth staying at the hotel. Situated at a prime location of Singapore, spacious beautiful rooms, with all amenities, good food, beautiful, cheerful and helpful staff, all together making it a MUST TRY hotel if you are to visit Singapore.

Review collected in partnership with Hyatt Hotels
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Thank Amarjeet P
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Amarjeet P, Greetings from Grand Hyatt Singapore! Thank you for your review and recommendation of our hotel. We are certainly pleased to note that you have had a pleasant stay experience during your business trip to Singapore and shall look forward to the pleasure of having you back soon. Best regards, The Grand Hyatt Singapore Management Team

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Sushi, Asian, Singaporean, Japanese, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: $343 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hyatt Hotels Corporation, Ctrip TA, Priceline and Agoda so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#41 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
17 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand Club Room will be the best value as guests can access to Grand Club lounge”
 of 5 bubbles MatthewJamesTan67, 18 Mar 2017 | Read review
“Recommend a club room as it includes breakfast and snacks during the day.”
 of 5 bubbles Miloj, 2 Mar 2017 | Read review
“not so much clue about it bur our 640 are very nice”
 of 5 bubbles 186kartikat, 21 Feb 2017 | Read review
“Old and outdated rooms so be careful”
 of 5 bubbles markmT4126FQ, 17 Feb 2017 | Read review
“Every room is great, specially the grand deluxe room : spacious, quite, sunny, big bathroom too”
  • nice welcome in September
  • this how the housekeeping treat us so special
 of 5 bubbles lilis2014, 15 Feb 2017 | Read review
5 of 5