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Grand Hyatt Singapore

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Grand Hyatt Singapore
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2,877 Reviews from our TripAdvisor Community

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Showing 2,519: English reviews
Kuala Lumpur, Malaysia
Reviewed 7 January 2016

It is the best business hotel's service I have ever experienced. From catering to reception you will be assured to the best service. I was upgraded to Junior Suite upon arrival as I requested for higher floor room. Meeting facilities and service is second to none

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Geoffrey L
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Geoffrey L, Greetings from Grand Hyatt Singapore! Thank you for your review. We are delighted to learn that you were pleased with the service delivered by our team. Rest assured that we will continue to provide a level of service that will meet and exceed guests’ expectations. Best regards, The Grand Hyatt Singapore Management Team

Perth, Australia
Reviewed 7 January 2016

This hotel is well located for a business trip or stay in Singapore. The staff are very focussed on delivering good customer service. The rooms and general areas are of a high standard. Ask for a room in the building away from the main hotel to have a very quiet stay.

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Helpful?
Thank Svensky
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Svensky, Greetings from Grand Hyatt Singapore! Thank you for your review. We are happy that you have had a comfortable stay with us during your trip to Singapore. We certainly do hope to welcome you back in the near future. Best regards, The Grand Hyatt Singapore Management Team

Melbourne, Australia
Reviewed 6 January 2016

Centrally located a stone throw from main complexes on Orchard Road - Ngee Ann City, Paragon. It's in the heart of the city so if you're after a quiet spot, it's probably not suitable. Room is older styled but of good quality. Service is good, met our expectation of a Hyatt hotel. Buffet breakfast has a good selection but nothing...

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Helpful?
Thank Aprilflame
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Aprilflame, Greetings from Grand Hyatt Singapore! We are glad that your recent stay experience with us has been pleasant and our team will look into measures to further provide a tranquil environment for our guests. We look forward to your return in the near future. Best regards, The Grand Hyatt Singapore Management Team

Sydney, Australia
Reviewed 6 January 2016 via mobile

We have been upgraded into a suite where there is a separate living room same sized as the bedroom, which made the stay extremely pleasant. It has a very nice pool and pool side bar, but it's a bit far to walk from the building I was in, as if we need to walk to the next hotel building. It's...

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1Thank TonyWai
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear TonyWai, Greetings from Grand Hyatt Singapore! We are pleased to note that you have enjoyed the room and you like the convenient location of our hotel. We hope you will return for another stay experience in the near future. Best regards, The Grand Hyatt Singapore Management Team

Seoul, South Korea
Reviewed 6 January 2016

The Grand Hyatt Singapore is one of the best Business Hotel in Singapore. The staff from the Hyatt Grand Club met my at my cab upon arrival and took me directly to my room. The business center team is oustanding

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Thank Patrick W
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Patrick W, Greetings from Grand Hyatt Singapore! Thank you for your review. We are happy that you were satisfied with the service delivered by our team. We certainly do hope to welcome you back in the near future. Best regards, The Grand Hyatt Singapore Management Team

Perth
Reviewed 6 January 2016

excellent hotel in good location with caring staff and lovely food with several dinning alternatives in the hotel. It is more a business style hotel, and I have stayed there for that reason, however was on holidays with family this time and was just as enjoyable.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank johnb12345191
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear johnb12345191, Greetings from Grand Hyatt Singapore! It is very encouraging to note that you and your family have enjoyed the stay. Our team certainly hope to have the opportunity to welcome you back for more memorable experiences. Best regards, The Grand Hyatt Singapore Management Team

Lyss, Switzerland
Reviewed 5 January 2016

We stayed here for 2 nights in december 2015 and as a Diamond member I used one of my diamond suite upgrades. We were upgraded to a Duplex suite on the 20th floor which was quite nice. The suite was very nice indeed, however it seemed not really leading edge in regards of in-room-technology. Bed was very comfortable and wide...

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Thank rsgreg
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear rsgreg, Greetings from Grand Hyatt Singapore! Thank you for your review. While we are glad that you were pleased with the service delivered by our team, we have also taken note of the areas for further improvement. Please rest assured that we will work on our product offerings to further enhance our guests’ experiences. We hope you will consider...

Medan, Indonesia
Reviewed 5 January 2016

This is the first time we stayed in Grand Hyatt on early Jan after came back from Hongkong trip. The lobby was nice, the receptionist (Ms Dhurga) very friendly and tried to accommodate our request as much as possible. She gave us a nice quiet room (corner room) and late check out too. The breakfast was great with various of...

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Thank Lili S
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Lili S, Greetings from Grand Hyatt Singapore! We are happy to note that you were impressed with the recent stay experience as well as the level of service delivered by our team. We look forward to the pleasure of welcoming you back again in the near future. Best regards, The Grand Hyatt Singapore Management Team

Perth, Australia
Reviewed 4 January 2016

I stayed on the 15th floor (club floor) over the Christmas/New Year period and greatly enjoyed my stay. My room was large, immaculately clean and well serviced. I had read reviews concerning noise and soundproofing but didn't find this to be a problem at all - there were occasions were I could hear people in the corridors but it was...

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1Thank Kayt83
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Kayt83, Greetings from Grand Hyatt Singapore! Whilst we are delighted to note that you were pleased with the overall stay experience, we have also taken note of your disappointment with the breakfast served at Grand Club Lounge. Please rest assured that our Food & Beverage team will work on improving the quality of breakfast served to our guests. We...

Dallas, Texas
Reviewed 3 January 2016

I checking in on new years eve as expected the lobby was very busy. I explained that Singapore Airlines had lost my bag on a non-stop and I was without clothes for tonight. The agent seeing I was not in a good mood said let's go check you into the room. She was extremely pro-active in helping me replace clothes...

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3Thank moobaby214
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear moobaby214, Thank you for your review. We regret to note of the inconsistent service you have received from our team. We would like to assure you that this is definitely not the standard you will experience in our hotel. Please rest assured that the team has been apprised about importance of portraying a warm and welcoming demeanor at all...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Sushi, Asian, Singaporean, Japanese, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: $342 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#24 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#42 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be nice to reception and if possible email in advance.”
wizardoldman, 18 Apr 2017 | Read review
“Go for the club rooms on the 20th floor.”
565frankiet, 18 Apr 2017 | Read review
“Get the breakfast option and when you pull up in car/taxi get off just before hotel by Dunkin Donuts or expect a wait.”
790brucek, 3 Apr 2017 | Read review
“Grand Club Room will be the best value as guests can access to Grand Club lounge”
MatthewJamesTan67, 18 Mar 2017 | Read review
“Recommend a club room as it includes breakfast and snacks during the day.”
Miloj, 2 Mar 2017 | Read review
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