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Grand Park City Hall

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2,416 Reviews from our TripAdvisor Community

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Showing 2,150: English reviews
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England, United Kingdom
Reviewed today NEWvia mobile

Well as you can see the title has his name in it "ZAK" he works in the Crystal Club on the 10th floor of the hotel which I must say one the most genuine, caring, friendly, helpful and awesome persons there.... I would suggest to definitely if you are in this well located hotel to go and see him and...

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1Thank sacha-sarkissians
Reviewed 3 days ago NEWvia mobile

I am so pleased to stay in this hotel, as i have a very very special treatment. So friendly, warm staff, and very good location as well. I received excellent service from Aini. She is so helpful. I would never forget her smile. I will definitely come back again.

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Thank Winney W
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Winney W, Thank you for taking the time to write a review specially complimenting Aini. We will definitely convey this review to her. We look forward to welcoming you back to Grand Park City Hall in the near future. Best regards Cheong Hai Poh General Manager

Singapore, Singapore
Reviewed 4 days ago NEW

This is a review that i feel isn't fair to Grand Park City Hall but if you managed your expectations well before you go there, i think you will enjoy your stay there. We purchased a secret sale of "5 star hotel in Marina Bay area" by Agoda. In all honesty, i have checked and there are varying reviews of...

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3Thank jessqueksc
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear jessqueksc, Thank you for your review. We are disappointed that you did not enjoy your stay with us. We seek your understanding as we undergo a transformation process that promises a brand new experience for all our guests upon completion. We appreciate your little compliments for our team members and they are indeed the reason that our guests keep...

Reviewed 4 days ago NEWvia mobile

my very first time visiting Singapore and especially this hotel.the place is very good to stay and the staff are also very good.very happy with the service especially Ms Kripa I was feeling very sweaty and sticky but she offered me to have a shower at the gym area and my flight was very late and she let me sit...

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1Thank Renato L
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Renato L, Thank you for taking the time to write a nice compliment for Kripa and the rest of our team members. We look forward to welcoming you back to Grand Park City Hall in the near future. Best regards Cheong Hai Poh General Manager

Brisbane, Australia
Reviewed 1 week ago

Stayed in October for 3 nights and cannot fault a thing. There was renovations happening at that time but you couldn't tell other than seeing tradies and a little bit of scaffold out the front of the building. We stayed in a club deluxe double room and it was perfect, the bed was soo comfortable and the bathroom was really...

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1Thank Georgia T
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Georgia T, Thank you for taking the time to write about your stay. We are delighted to know that your stay was made exceptionally memorable by our team members as well as the food offerings at Indulge at Park. We look forward to welcoming you back to Grand Park City Hall in the near future. Best regards Cheong Hai...

London, United Kingdom
Reviewed 1 week ago via mobile

Despite the fact the hotel was undergoing renovations when I visited, I still had a good stay. The staff were great, polite and helpful; when I asked what time checkout was, I was asked what time my flight was and was given a free late checkout. It's in a good location, about a 15 minute walk to Marina Bay. The...

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1Thank lynnP
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear lynnP, Thank you for taking the time to write about your stay with us. We are delighted to know that you have enjoyed your stay with us. We appreciate your understanding as we undergo a transformation process that promises a brand new experience for all our guests upon completion. We look forward to welcoming you back to Grand Park...

Reviewed 1 week ago via mobile

A nice place to stay in..Great staff was given a early check in by kripa and tiffany usually we have to pay early check it as only after 2pm is check in but was very thankful.yacob was very helpful too helping me with my sim card.As i had mention service is very good..

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1Thank supimp21
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear supimp21, Thank you for your review. We are delighted to know that you have enjoyed your stay with us. We will convey your compliments to Kripa, Tiffany and Yacob. We look forward to welcoming you back to Grand Park City Hall in the near future. Best regards Cheong Hai Poh General Manager

Reviewed 1 week ago

Okay so a few days prior to departing for Singapore where we were staying at The Grand Park City Hall, we discover the premises is undergoing some renovations. Well may not some . 50% of the property is being completely renovated, Like reconstructed! We arrived later afternoon Saturday to what can only be described as a cacophony created by jackhammers!...

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2Thank Neville C
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Neville C, Thank you for taking the time to write a review on your stay. We are pleased to know that our staff members have made your stay memorable despite our transformation. We appreciate your understanding as we undergo a transformation process that promises a brand new experience for all our guests upon completion. We hope to be able...

Reviewed 1 week ago via mobile

We are all satisfied with the service and the accessibility of the hotel from tourist spots. I highly recommend this place because of it's quality service. Phone is provided to access the internet and call locally. Jenette is very accommodating. She assisted us with our entire stay.

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2Thank Mary Quennie S
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Mary Queenie S, Thank you for taking the time to write a review on your stay. We are delighted to know that you have enjoyed your stay with us and that Jenette has made it exceptionally memorable. We look forward to welcoming you back to Grand Park City Hall in the near future. Best regards Cheong Hai Poh General...

Perth, Australia
Reviewed 1 week ago

I have stayed at the Grand Park City Hall on many occasions, It is good to see the Hotel undergoing a major refurbishment. Regardless of the refurbishment activities - the services provided by the hotel staff remain at a very high standard. They go out of their way to ensure the guest is well looked after and make all the...

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1Thank Nobby566
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Nobby566, Thank you for taking the time to write about your experience with us. We will definitely share your compliments with our team members especially Kripa for going the extra mile. We appreciate your understanding with regards to our transformation process that promises a brand new experience for you and all our guests upon completion. We look forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Park City Hall is an architectural gem strategically located in Singapore's Civic District and a short five minutes' drive from the Central Business District. Whilst the harmonious integration of century-old conservation shophouses with modern architectural style has earned us the prestigious Architectural Heritage Award, our impeccable service, coupled with our spacious rooms & gourmet cuisine have won the hearts of many who have stepped through the doors of our hotel. Our rooms are also equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to 11 countries. Announcement: Grand Park City Hall will be undergoing a transformation from 1 April 2016. The renovation will be carried out in phases, with the first phase scheduled to complete on 1 April 2017 and the overall transformation to be completed at the end of 2017. Please refer to hotel announcements or reach out to our guest service representatives any time for inquiries. ... more   less 

Additional Information about Grand Park City Hall

Address: 10 Coleman Street Grand Park City Hall, Singapore 179809, Singapore
Region: Singapore > Singapore
Price Range: $189 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Park City Hall 4.5*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Travelocity, Agoda, Priceline and TripOnline SA so you can book your Grand Park City Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Royal Singapore
Hotel Style:
#34 Business Hotel in Singapore
#41 Romantic Hotel in Singapore
#44 Luxury Hotel in Singapore
#65 Family Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park City Hall staff and other travellers.
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Questions? Get answers from Grand Park City Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the Peninsular Excelsior Hotel are best and see if you can book an upper level 9-10 Club Room.”
NevilleC661, 13 Apr 2017 | Read review
“Good location overall”
986isabell, 9 Apr 2017 | Read review
“Wait until the renovation is finished”
yvev2014, 7 Apr 2017 | Read review
“all rooms will experience some noise so no floor suggestions to recommend.”
Morpheus60, 3 Apr 2017 | Read review
“Go for the Club Rooms. The Crystal Club lounge is very nice.”
Thiagofrs, 1 Apr 2017 | Read review
5 of 5