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PARKROYAL on Kitchener Road

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PARKROYAL on Kitchener Road
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2,594 Reviews from our TripAdvisor Community

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Showing 2,412: English reviews
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Pune, India
Reviewed 2 days ago NEWvia mobile

Stayed in parkroyal on kitchener road with family for 5 days , recommended this hotel for location , as its nearby to many indian restaurants, breakfast in hotel is very good for indians , rooms are average , and small , reception counter is good , always busy , so if u need good hotel for best location then this...

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Helpful?
Thank vikasmittall
Mumbai (Bombay), India
Reviewed 2 days ago NEWvia mobile

Took a family room which has 2 bedrooms with an attached bath. The air conditioning is mediocre at best. However, it takes 8 minutes of running water till warm water is available. This is both a waste of time, and water! Housekeeping also was pretty shoddy. The room was large, though and beds comfortable.

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Thank pheru
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

Stayed here a number of times between 2010 and our last visit this week.The hotel is slowly becoming more and more run down. Making our reservation for 2 (honeymoon) with an early check in option we somehow ended up with separated bedding and absolutely no option to change this without paying an additional $82.50 per night, nor could we access...

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2Thank Jessica B
Jakarta, Indonesia
Reviewed 2 days ago NEWvia mobile

I travelled with my 64 y/o Mom and it was our first time stayed at Park Royal Hotel on Kitchener Rd. Only 1 minute to Mustafa Center, 1 minute to Farrer Park MRT station, 1 minute to City Square Mall. Cant you tell how happy my Mom was LOL. The Hotel surrounded by lots of halaal food/resto so no need...

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Helpful?
Thank Putri C
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Putri C, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager

Gurugram (Gurgaon), India
Reviewed 3 days ago NEW

When one goes holidaying to Singapore, one expects a welcome at the hotel, smiling faces, perhaps a glass of water. You get none of these at the ParkRoyal (PR)! Instead you land in a characterless place middle of a place with terrible outdated grimy stores allegedly "Little India"! For Indian readers: It is Paharganj class hotel - sums up? The...

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Helpful?
Thank rakesh_mawa
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Rakesh_mawa, We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and sincerely apologise that your recent stay did not meet your expectations. We are sorry for the shortfalls in service that you experienced and would like to assure you that we will continue to conduct the necessary...

Bangkok, Thailand
Reviewed 4 days ago NEW

terrible, i found rat is in breakfast area on the 1st floor. shower cap does not available in the room, the hotel should aware of all facility provided free drinking water bottles are placed in the room more than 2 bottles per day- for what? do you aware it is messy

Review collected in partnership with Pan Pacific Hotels Group
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1Thank penpatun
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Penpatun, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL on Kitchener Road. Your experience is of great concern to us and we deeply regret that the aspects of our product did not reflect the quality we strive for. We sincerely apologize for all that transpired during the course...

Colombo, Sri Lanka
Reviewed 4 days ago NEW

Had to change from my usual hotel as the delegation i accompanied wanted to be in the area, surprisingly Friendly staff, good food and for sure value for money. Feel reasonably good to be there with a crowd who wants the shopping experience in the vicinity. .

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank sehda117
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sehda117, Thank you for your thoughtful review of PARKROYAL on Kitchener Road. As we strive to create memorable hotel experiences for our guests, we are delighted that you enjoyed the friendly, professional and attentive service that we are committed to deliver. We hope to welcome you back soon. Best Regards, Benny Chung General Manager

Riyadh, Saudi Arabia
Reviewed 4 days ago NEW

No one handles my luggage upon arrival or at check out, The furniture is old and not that clean The only good thing is the location Even the taxi to the airport, no one help me, I do it my self The overall stay is not pleasing

Review collected in partnership with Pan Pacific Hotels Group
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Thank mohammedmK2509ZU
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear MohammedmK2509ZU, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We were disappointed to know you left feeling underwhelmed with the service rendered upon your arrival and upon checking out. To share, we are continuously looking at ways to improve the check-in and check-out processes, particularly during...

Brisbane, Australia
Reviewed 4 days ago NEW

Fun atmosphere around for history, subway access, good local eateries. Staff very helpful, great pool, good breakfast. About 15 mins by MRT to CBD and marinas. Busy but not crowded MRT line. Would stay again.

Review collected in partnership with Pan Pacific Hotels Group
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Thank Von_on_Tour
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Von_on_Tour, Thank you for your thoughtful review of PARKROYAL on Kitchener Road. As we strive to create memorable hotel experiences for our guests, we are delighted that you enjoyed the friendly, professional and attentive service that we are committed to deliver. We hope to welcome you back soon. Best Regards, Benny Chung General Manager

Reviewed 5 days ago NEWvia mobile

Had a holiday here on the way back from Australia from 18th-24th March 2017. We were rather shattered after our journey, therefore we looked forward to some rest & relaxation. We were quite disappointed with our room which looked in need of a good coat of paint, but we told ourselves it was comfortable, particularly the bed which had nice...

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1Thank Derek W
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Derek W, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our facilities and service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. We will of course...

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Staying in Little India

Neighbourhood Profile
Little India
With a strong local Indian community, this pocket of Singapore can feel like another place and time. Wander past traditional barbershops while local residents in brightly coloured saris patronize retailers from decades past. Peruse streets lined with colourful shops as the aroma of curry tempts you to indulge. Listen to the Bollywood music echoing from storefronts and take in the stalls selling bright flowers, fabrics, and spices. At the 24-hour, four-level Mustafa Shopping Centre, you can shop through the night and find everything from pharmacy and grocery items to Bollywood DVDs and diamond necklaces. Singapore’s Little India offers a colourful, lively taste of the subcontinent and is well worth the visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within close proximity to Singapore's Central Business District and adjacent to the ethnic quarter of Little India, the hotel is a 2-minute stroll from Farrer Park MRT station. Tastefully furnished, it is ideal for both business and leisure travelers. Soothe away frazzled nerves in the hotel's spa while the brasserie and restaurant offer sumptuous dining experiences with a wide array of culinary specialties. Enjoy the entertainment in the bar and lounge. ... more   less 

Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Region: Singapore > Singapore > Little India
Price Range: $163 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Agoda, Priceline, HotelsClick, Pan Pacific Hotels Group, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your PARKROYAL on Kitchener Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore
Hotel Style:
#31 Spa Hotel in Singapore
#58 Business Hotel in Singapore
#59 Family Hotel in Singapore
#64 Romantic Hotel in Singapore
#77 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL on Kitchener Road staff and other travellers.
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Questions? Get answers from PARKROYAL on Kitchener Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher the better!”
 of 5 bubbles rakesh_mawa, 27 Mar 2017 | Read review
“Deluxe room facing the pool”
 of 5 bubbles amitchampalalp, 24 Mar 2017 | Read review
“better to be in upper floors while all rooms are good.”
 of 5 bubbles 45wilfredm, 22 Mar 2017 | Read review
“The best way to book this hotel is through an online booking. Since the direct hotel booking tariff is expensive.”
 of 5 bubbles varchassri, 21 Mar 2017 | Read review
“Better to stay when no group conferences are happening at the hotel, else little messy”
 of 5 bubbles 710anuragj, 19 Mar 2017 | Read review
5 of 5