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Fragrance Hotel - Ruby

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Fragrance Hotel - Ruby
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761 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Reviewed 4 days ago NEW

Small Queen size bed and not comfortable. Towel torn off and not clean. Newly renovation hotel. All staff have service mind. Free wifi internet. Free keep luggage bag. Closed to convenience store. Reasonable price

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Helpful?
Thank Savanyarat E
Ho Chi Minh City, Vietnam
Reviewed 1 week ago

4 years ago I stayed at Chinatown so this time I wanted something different and low-cost and found this lovely place. The staff was quick and helpful, the check-in/out was super fast and efficient. The room was small but we only spent the night there so it was okay. Complimentary goods are a lot, like they give you 3 bottles...

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1Thank MinhHa1712
Singapore, Singapore
Reviewed 2 weeks ago

Stayed for 1 night as we needed peace and quiet away from home. So we checked in to the hotel. The check in process was very efficient and smooth thank to the malay lady however the night shift staff was very arrogant. They don't even smile and i over heard them talking to a some guest over the phone that...

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Helpful?
Thank LianaAhliyas91
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Ruby, responded to this review

Dear Liana, Thank you for your recent stay with us! I had noted your comments on the customer service of our Front Desk Staff as well as the mentioned room issues. The Hotel Manager shall review and brief the concern staff as well as rectify the maintenance lapses. Please accept my apologies for the less than satisfying stay experience in...

New Zealand
Reviewed 12 January 2017 via mobile

Stayed here for 3 nights and been here before. The room is clean and the small space is efficiently set out. It is conveniently close to Al Junied mrt and lots of eating places. The room require a bit of updating marking on walls and squeaky bed. The reception staff was efficient and helpful. They are very cost conscious one...

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2Thank Teow
Derby, United Kingdom
Reviewed 11 January 2017 via mobile

Booked for 2 nights the hotel was good value and very clean just what we needed. Getting from the airport was easy as its near a MRT station & to get into the city is about 10 mins on the same MRT line.

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2Thank mids1985
Reviewed 4 January 2017

Where to begin? Well, the hotel was not hard to find at all. Costs around 30 Singaporean bucks by cab from Changi and we checked in around midnight on the 19th December 2016. The staff was fine. However, the elevators were quite old and they looked like they could stop working anytime! The room we got was also quite small...

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1Thank Christopher C
Jakarta, Indonesia
Reviewed 24 December 2016 via mobile

Hotel are good, the room are little small than i expect, you can hear someone shower from upstair, we got 2nd floor and away from the lift which is good. the aljunied mrt quite close, about 10 minutes walk. You can find so much food nearby ,

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1Thank Siski_Gunarso
Sydney, Australia
Reviewed 17 December 2016

Stayed here for a night while waiting for friends travelling in Malaysia to arrive in Singapore. Staff were very casual which is what you would expect from a place like this, but nonetheless they were friendly and always looking to please. Room was well presented and clean with modern furnishing, however two lights in the room didn't work. It made...

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1Thank Nicholas O
Cebu City, Philippines
Reviewed 10 December 2016

Staff - great Rooms - excellent and comfortable Location - excellent To sum up our hotel experience, I can absolutely say that we had a pleasurable stay. This hotel - definitely a great value for your money.

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3Thank Coleccion_Fotografia
Nottingham, United Kingdom
Reviewed 4 December 2016

Staff were very helpful and frankly.Hotel was clean little bit small in size,but no problem.Hotel is little bit far from city centre but have public bus service so no problem.Near the hotel, there were food stalls and beers for drink through out night and very enjoyable if you are in groups and like to drink beers throughout night,it is very...

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3Thank shivakumarshrestha

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Staying in Geylang

Neighbourhood Profile
Geylang
Only a short journey from Singapore’s sparkling and polished city centre, Geylang is a world away. Here in one of the least touristy areas of Singapore, visitors are privy to an unfiltered glimpse of Singapore life. On Sunday afternoons, migrant workers gather in Geylang to let off steam after a tough week. At the eastern end of Geylang Road, families and friends happily enjoy picnics. By contrast, at the western end, a more colourful side of Singapore can be seen, as street workers mingle with Sunday revelers in outdoor coffee shops. Take a friend, grab a beer and a local meal (frog porridge, perhaps?), and settle in to enjoy the show.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff

Additional Information about Fragrance Hotel - Ruby

Address: 10 Lorong 20 Geylang, Singapore 398 730, Singapore
Region: Singapore > Singapore > Geylang
Price Range: $56 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fragrance Hotel - Ruby 2.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Fragrance Ruby Singapore
Fragrance Ruby Hotel Singapore
Fragrance Hotel - Ruby Singapore
Hotel Style:
#1 Best Value Hotel in Singapore
#75 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Fragrance Hotel - Ruby staff and other travellers.
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Questions? Get answers from Fragrance Hotel - Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reasonable price”
 of 5 bubbles savanyarate, 17 Feb 2017 | Read review
“Rooms are clean and comfortable to stay.”
 of 5 bubbles shivakumarshrestha, 4 Dec 2016 | Read review
“Get higher floors”
 of 5 bubbles 899maug, 1 Dec 2016 | Read review
“It is best to head directly to the hotel from the airport so that they can upgrade your room free of charge.”
 of 5 bubbles Ira_021088, 16 Nov 2016 | Read review
“Not far from MRT”
 of 5 bubbles Mister1231, 22 Oct 2016 | Read review
5 of 5