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Fragrance Hotel - Emerald

13 reviews
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Traveller (5)
Room & Suite (12)
Overview
  • Excellent15%
  • Very good30%
  • Average40%
  • Poor15%
  • Terrible0%
3 weeks ago
“Get what you pay for.”
12 Jan 2018
“Close To City”
Free Wifi
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Breakfast included
2.5 Star Hotel
All hotel details
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Reviews (13)Write a Review
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1 - 5 of 8 reviews
Reviewed 1 week ago via mobile

Location: fantastic, its a few steps from bus station that can take you anywhere. Restaurants are so many even mini marts that are open 24/7. Kallang MRT is 750m away so if you have luggages or doesnt feel like walking, take the bus from hotel...More

Thank MonicaGeller10
Reviewed 3 weeks ago via mobile

Very clean hotel. Got to our room which was very small, 1/2 English channels on the TV. Complimentary tea, coffee and water but no milk for the tea. Shower is one of the bests I have had since travelling Asia. Two single beds, one of...More

1  Thank gregw2211
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - EmeraldResponded 3 weeks ago

Dear Gregw2211, I am glad you had found the hotel shower to be an enjoyable experience. As you know, Singapore is a humid country, with hot weather all year around and not all travellers will be able to acclimatise to Singapore's weather. So I guessed...More

Reviewed 12 January 2018

Close to city and airport.. walking distance to bus stop.. smoking free zone. good staff.. easy public transport access like bus, mrt n taxi. rooms were average but everything else was exceptional. Housekeeping as average.More

Thank Hedayah L
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - EmeraldResponded 4 weeks ago

Dear Hedayah L, Thank you for your stay at Fragrance Hotel - Emerald! I had taken note of your feedback with regards to the housekeeping services, which this shall be addressed to the Housekeeping Team. Your valued comment is important to us to improve our...More

Reviewed 11 January 2018 via mobile

The room is too small.. The TV control no battery. We ended up watch the preview whole night. And because of no bat can't even off the TV. WTH. Actually if they have smoking room is the best. They actually can make the very top...More

Thank Joanne B
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - EmeraldResponded 4 weeks ago

Dear Joanne B, I am sorry to learn that you had found the room small to your expectations. Additionally, please accept my apologies for the faulty TV remote control. The Housekeeping Staff should have checked to ensure its functionality and report it for a replacement...More

Reviewed 20 December 2017

First, the place seems pretty upscale from the lobby, nice lifts (no access to using stairs) and the pleasant staff. The room "looks" very updated, clean, everything works, but..., the "fragrance" is apparent the minute you walk in. It's a toxic fume smell that is...More

Thank Gaiabeliever
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - EmeraldResponded 4 January 2018

Dear Gaiabeliever, I am sorry to hear of your uncomfortable experience concerning the ambient scent in the hotel premise. Well, the hotel engages the use of scent to make the hotel space more inviting so as to create a positive, lasting and meaningful guest experience....More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$44 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$44 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (5)
Room & Suite (12)
The Hotel (PRE-RENOVATION) (5)
Nearby
Geylang
Only a short journey from Singapore’s sparkling and
polished city centre, Geylang is a world away. Here in
one of the least touristy areas of Singapore, visitors
are privy to an unfiltered glimpse of Singapore life.
On Sunday afternoons, migrant workers gather in
Geylang to let off steam after a tough week. At the
eastern end of Geylang Road, families and friends
happily enjoy picnics. By contrast, at the western
...More
Questions & Answers
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Alex D
16 February 2018|
Answer
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Emerald! We would like to clarify that our hotel check in time is 1500hrs. Complimentary early check in can be... More
0
Votes
Ailin29
26 December 2017|
Answer
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Emerald! Yes, you are welcome to invite visitors to your room, subject to the following conditions: 1) All... More
1
Vote
Nidesh
29 August 2017|
Answer
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Emerald! We would like to clarify that all the rooms in this property do not offer a fridge.
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Room Tips
"Bring some egress tools or a glass cutter to get breathable air in the room!"
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"Better options available in same budget"
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