We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Royal at Queens

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Royal at Queens
View Map
{"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

693 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 538: English reviews
switzerland
Reviewed 3 days ago NEW

The Hotel is located on a quiet stretch of Queen Street, just a 100 m away from the Bras Basah Subway Station and minutes from Bugis Junction & Raffles City shopping. When you walk or drive up to the Royal@Queens Hotel, you wouldn't necessarily expect to find a Hotel inside this 16 story, rather odd looking building with its facade...

 Report
Helpful?
Thank 2abc
Reviewed 5 days ago NEW

Reception staff were friendly, pleasant and very helpful. My room was comfortable; the bed, big TV, loads of light switches, the gripe I have is with the 'nearly there' room cleaning. Bins were emptied, toiletries replenished but used toiletries were left in the bathroom. The hotel has separate swimming pools for men and women. One small shower/change room cubicle for...

 Report
Helpful?
Thank Krystyna T
Lahore, Pakistan
Reviewed 6 days ago NEW

The moment you enter the hotel , you see the very rude staff. It is the worst hotel I have ever stayed in my life. It's terrible ! Noisey, the pillows were musty, etc . Why is this hotel even open??!!

 Report
Helpful?
Thank Bkk2Sg
Reviewed 6 days ago NEWvia mobile

Checked in all seemed well, according to the hotels Web site a 4 star hotel. Hmm, room on the 14th floor. Opened the door to a dark musty room. Very old decor. Bathroom walls as the pics show covered in mold and mildew. Bath stained by who knows what and shaving plug not been wiped down for a while. Tried...

 Report
Helpful?
Thank stephenandrewsmith
Copenhagen, Denmark
Reviewed 6 days ago NEWvia mobile

This hotel needs a total renovation. Rooms are old and dirty, beds are hard, bathrooms have moist and rust all over. Breakfast is terrible - no fruit no cheese no sausage. Just toast and an omelet which tasted like deep fried eggs... location is great but we will stay elsewhere next time.

 Report
Helpful?
Thank Hoffmann5
Reviewed 1 week ago NEW

Close to the centre of the city, but on a quiet street, and very close to several art galleries, the hotel was good for us, a family of three including a small child. It is a minute's walk from the nearest MRT station, and five minutes' walk to the Bugis market and street food arcade. We were on the top...

 Report
Helpful?
Thank Amitabha L
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Good morning Mr Amitabha L Greetings from Hotel Royal @ Queens Singapore. Thank you for your feedback. We are happy that you and family had a wonderful experience. Thank you very much for staying with us and we hope to meet again. Sincerely Nordin Bin Mohamad E-commerce Sales

Quezon City, Philippines
Reviewed 2 weeks ago

I booked this hotel as part of the Singapore Airlines Basic Stopover Package. It was a great deal. We stayed in a twin room, complete with amenities. It is located inside the city center so it is fairly close to many tourist spots (i.e. 15 min walk to Merlion). For a Roman Catholic, this is a nice place to stay...

 Report
Helpful?
Thank bryzee13
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Good morning Sir/Madam On behalf of everyone at Hotel Royal @ Queens, We are happy you had a wonderful stay with us. Thank you for sharing your feedback which we deeply appreciate. Sincerely Nordin Bin Mohamad E-commerce Sales

Reviewed 2 weeks ago

Hotel was really old (we stayed in level 14). This is a 4 star hotel (hard to believe). Beds were really uncomfortable, rooms were musty and really old. bathroom was really old and gross. bathtub and shower was in one and again was disgusting. i really did not like the room because it was so dusty and the rooms were...

 Report
Helpful?
Thank Divya K
Lindstrom, Minnesota
Reviewed 3 weeks ago

My wife and I stayed in this hotel for 3 nights last month and were not disappointed. The best asset of this hotel is its location. It is very close to most of the tourist spots in Singapore. It is reasonably priced and clean. For catholics, there is a catholic church right across the street. Plenty of earting places within...

 Report
Helpful?
Thank caduceus13
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Good morning Sir/Madam Thank you for sharing your feedback which we deeply appreciate. We would like to apologise for the inconvenience you had during your stay. We value your opinion and see it as an opportunity to learn and improve. Sincerely Nordin Bin Mohamad E-commerce Sales

Cairo, Egypt
Reviewed 3 weeks ago

The hotel is nice and has a great location, the rooms are very clean and comfortable. however, the breakfast was not so good, not much varieties and the food quality wasn't that good, it needs improvement. however, overall our stay was good, we really enjoyed our time there and we would go back again.

 Report
Helpful?
Thank Looka88
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Good morning Looka88 Thank you for sharing your feedback. Please accept our sincere apologies you had during breakfast. We value your opinion and see it as an opportunity to learn and improved. Sincerely Nordin Bin Mohamad E-commerce Sales

412 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (223)
Viewed
Bathroom (28)
Viewed
Room/Suite (64)
Viewed
Hotel & Grounds (33)
Viewed
Dining (15)
Viewed
View from Room (17)
Viewed
Other (66)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (173)
Viewed
Amenities (9)
Viewed
Executive King (59)
Viewed
Executive Twin (54)
Viewed
Pool (18)
Viewed
Dining (12)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Singapore hotels
0.1 km away
Grand Pacific Hotel
Grand Pacific Hotel
#108 of 308 in Singapore
1,050 reviews
2.5 km away
Hotel Royal Singapore
Hotel Royal Singapore
#231 of 308 in Singapore
662 reviews
0.7 km away
Peninsula Excelsior Hotel
Peninsula Excelsior Hotel
#112 of 308 in Singapore
4,004 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
V Hotel Bencoolen
V Hotel Bencoolen
#171 of 308 in Singapore
1,173 reviews
0.3 km away
Strand Hotel
Strand Hotel
#145 of 308 in Singapore
376 reviews
0.4 km away
Hotel Kai
Hotel Kai
#122 of 308 in Singapore
190 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
We are a 4-Star smoke free hotel with 231 well-appointed guest rooms, including Executive Rooms, Junior Suite & Service Apartments that are incorporated with contemporary decor that caters to both business and leisure travellers. Strategically located in the City's dynamic business, financial, convention, cultural, entertainment, and educational hubs, our hotel is located close to places such as Suntec City, Raffles City, Chijmes, Singapore Art Museum, Bugis Junction, Bugis Village, Esplanade Theatres On The Bay, Marina Square, Singapore Flyer, Little India, Boat Quay and Clarke Quay. We are also conveniently located within walking distance to 3 MRT stations - Bras Basah, City Hall, and Bugis - with Bras Basah MRT Station being only 100 meters from our doorstep. ... more   less 

Additional Information about Hotel Royal at Queens

Address: 12 Queen Street Hotel Royal @ Queens, Singapore 188553, Singapore
Region: Singapore > Singapore
Price Range: $157 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Royal at Queens 3.5*
Number of rooms: 231
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HotelTravel.com, ACCOR, Travelocity, Agoda, Priceline, Fastbooking and Booking.com so you can book your Hotel Royal at Queens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal At Queens Singapore
Royal At Queens Hotel
Hotel Royal At Queens Singapore
Hotel Style:
#38 Spa Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal at Queens staff and other travellers.
15 questions
Ask a question

See all questions (15)

Questions? Get answers from Hotel Royal at Queens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer tiger levels and the corner rooms here are also away from the elevators”
  • Executive Twin
  • Bathroom
  • Bedroom
 of 5 bubbles 2abc, 6 Dec 2016 | Read review
“ask for a renovated room”
 of 5 bubbles 143divyak, 19 Nov 2016 | Read review
“Stay on one of the upper floors.”
 of 5 bubbles caduceus13, 17 Nov 2016 | Read review
“Rooms high up.”
 of 5 bubbles Jordan2001, 4 Nov 2016 | Read review
“Chose this hotel if you want to be near transport”
 of 5 bubbles PcPete55, 28 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay