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Santa Grand Hotel West Coast

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Traveller (47)
Room & Suite (69)
Dining (19)
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Overview
  • Excellent9%
  • Very good37%
  • Average34%
  • Poor13%
  • Terrible7%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Concierge
Accessible rooms
Dry Cleaning
3 Star Hotel
All hotel details
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Reviews (181)
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21 - 25 of 172 reviews
Reviewed February 16, 2017

The room was comfortable but rather small. It will be better if it had window. Air-con, water heater, Television are good. The best thing I like for this hotel is the handphone, it's free and useful for visitorsMore

Review collected in partnership with this hotel
Thank huytran2017
Response from SantaGrandHotels, Public Relations Manager at Santa Grand Hotel West CoastResponded February 21, 2017

Dear huytran2017, Thank you for taking the time to write us a review. We are glad to learn that our complimentary Handy phone had been able to assist you in your recent stay with us. With regards to the rooms with window, we do have...More

Reviewed January 31, 2017

I come to this hotel 2 times and I had a very good experience here. Kind personel and good position with respect to NUS. Well connected to the rest of the city. Not noicy. Close to the hotel there are a lot of facilities and...More

Review collected in partnership with this hotel
Thank Glo P
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded February 12, 2017

Dear Valued Guest, Thank you for taking the time to write us a review. We are pleased to read about your experiences at our hotel. It's a pleasure knowing that you have enjoyed our amenities and we are glad that our staff were able to...More

Reviewed January 28, 2017

Good location and small practical hotel if you need to be away from the city as I did and be near a work site or office. Rooms are small so would not suit two long term as luggage space is limited Bus stops at the...More

Thank Designer699
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded February 12, 2017

Dear Designer699, Thank you for taking the time to write us a review. We appreciate your candid feedback which will definitely help us to improve our product's quality and provide quality services to our guests. Once again, thank you for choosing Santa Grand Hotel West...More

Reviewed January 15, 2017 via mobile

Cost me 180 SG dollars. The bathroom is TINY! After a shower, it got all wet. And there was NO HOT WATER!! The staff is UNFRIENDLY! Very rude and unwilling to help. Stay away if u can! The room is small also. After putting two...More

Thank Han Jack J
Reviewed December 16, 2016

I stayed here for a few days on business in November 2016. This is a basic, no frills hotel, close to the South West coast in Singapore. The room was very clean, compact and had a small room safe. The Wi-Fi was reliable and very...More

Thank SteveWdhd
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded December 27, 2016

Thank you for taking the time to write us a review. We are pleased to learn that you have enjoyed your stay with us and that our amenities had been able to meet your expectation. Once again, thank you for choosing Santa Grand Hotel West...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$86 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$86 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (47)
Room & Suite (69)
Dining (19)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"My room was a queen size bed with no window"
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"Don't have 502!"
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"Ask for a room with a window. All rooms ending in 01 are very close to the lift"
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"Interior rooms (no windows) can be very small!"
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