Customer service was tip top at one farrer hotel...5star hotel w a six star svc😊 Hisham at reservation desk was v polite & immediately resolved my issues during my stay with hotel..greatly appreciated his help! Also wan yee at the sky lounge was super attentive to guest needs....v thoughtful young lady...Good job guys👍👍 will definitely come back again!! Once again...thanks for making our stay a memorable ones!
I write to compliment one of your service staff, Malek, at 18th floor Skyline Lounge. Currently I am staying at One Farrer Hotel for three nights and was served by Malek on 20 January 2021 during breakfast. He was genuinely polite, professional and always served with a smile and this really made customers feel at home. When I was having breakfast this morning at Skyline Lounge, he was friendly, approachable and even recommended the hotel facilities and nearby attractions for us. Thanks for the wonderful breakfast; we will most certainly be returning. Keep up the excellent service and continue to be the service ambassador for the hotel. Your hard work & professionalism will not go unnoticed. Yours truly, Mr Ong
My husband and I had the dinner at Escape, Farrer hotel. We had the lobster laksa with foie gras and beef burger. We like the laksa a lot with the very sumptuous ingredients and taste. The burger is great too. We had the dinning by the pool which was a quiet and breezy evening. Mirza who served our table is very attentive and take care of all our needs during the dinner. Food, ambience and service makes the whole dining experience a very pleasant one. We will sure come back.
Definitely recommend for anyone who’s looking for a staycation. Urban room was superb in every sense, with a huge bed, automatic blinds / sheers, great amenities, comforting bathroom, and an amazing television. Everything you could ask for. Excellent design which was very very modern and beautiful. Despite some issues with the first room that we got, they were prompt with their room change and upgraded us to the Skyline room, it was at a higher level, but due to the configuration of the room, we decide to decline the upgrade as we prefer the urban room’s configuration. Service at the reception was awesome as well, housekeeping was professional and fast. They even gave us late checkout at 2pm! In times where we could not travel overseas, this is a superb break that we all need. I'll definitely look forward to staying here again. :)…
It was a wonderful stay in the skylight suit. The room is spacious and clean with all the first class accessories. I give praises to all the staffs from all sections. are friendly and hospitality in treating every guest. Thank you! I will be back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing