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Gran Hotel Pucon

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1 room 2 adults 0 children
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Gran Hotel Pucon
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890 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Santiago, Chile
Reviewed 4 days ago NEW

Grand old style hotel with a million dollar view of the mountain and Lake Villarrica in Chile. There are also views of a nearby volcano. The hotel staff was very service oriented and the buffet breakfast items were delicious and abundant. If you are willing to pay over a $100 a night, this is the place to stay in Pucan....

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Helpful?
Thank clarkat44
Santiago Metropolitan Region, Chile
Reviewed 1 week ago

Staff very friendly, buffet breakfast was great lots to choose from.the bathrooms need some renovaciones,walk in showers are a must.wi fi in rooms wasn't very good. Great location by the lake.walking distance from local restaurants and markets. Central for day trips to the thermal baths.

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Thank 57patricia2014
Haifa, Israel
Reviewed 1 week ago

This hotel have a great location and is a good value for money. It's a shame that the service is at a low standard, the maintainance is poor, pleanty of food for breakfeast but, also, the quality should drasticaly be improved. Overall, a nice place at a nice price

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Thank Michael W
A TripAdvisor Member
Level Contributor
21 reviews
8 hotel reviews
4 helpful votes
Reviewed 3 weeks ago via mobile

I stayed here for 1 night during a 3 day stay in Pucon, the resort is in a beautiful location and the view from our room was superb! For the $$$ we paid it was exceptional value ($117). - great location - very large room - reasonable priced food/room service - fantastic view - good area with sun deck chairs...

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Thank A TripAdvisor Member
Hod Hasharon, Israel
Reviewed 17 February 2017 via mobile

Disappointment, distress and above all disbelief after our 2 day stay at Gran Hotel Pucón. My husband and I checked in on Wednesday Feb 15., 2017. The hotel is conveniently situated right by the Plaza de Armas. The room had a large window with a happy view of the mountains. Unfortunately, these are the only two positive things I can...

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Thank maywheatfield
Reviewed 15 February 2017 via mobile

Great location for the hotel. However, its an old hotel that has not received any relevant investments lately. Special mention to the large spider web we found in the bathroom window. For that price, I would have expected something better

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Thank Alfonso A
California
Reviewed 7 January 2017

This place was the hip place a few years ago. They need to invest in a up-grades like wifi in the condos that are next to the main hotel. As they say in buen chileno this places needs a "manito de gato"

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Thank Paco S
Cordoba, Argentina
Reviewed 26 December 2016 via mobile

This was one of many trips with our family to this resort. They have been trying to improve the facilities but from my point of view have failed to achieve its goal. This used to be a family oriented Hotel with multiple activities for kids. Unfortunately the squash courts are gone, so is the Game Center and the basketball court....

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Thank joseanores
San Carlos de Bariloche, Argentina
Reviewed 10 November 2016

This is truly a grand old hotel. It needs some TLC but I would stay there again. The property is a dynamite location on the lake in the rear and in the front a very nice park beyond which is a street with all the restaurants and shopping you could handle. Pucon and this hotel are a must visit.

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Thank Richard N
London, United Kingdom
Reviewed 10 November 2016

Large hotel that I am sure was impressive in its hay day, but this was in the past. Staff very pleasant, breakfast very plentiful and view over lake spectacular. However, needs some serious work in rooms, soft furnishings all faded and curtains didn't fit. Paint work chipped and peeling in places. Bathrooms also needed work , suite ws chipped and...

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Helpful?
Thank Theresa G

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Gran Hotel Pucon

Address: Clemente Holzapfel 190, Pucon, Chile
Region: Chile > Araucania Region > Pucon
Price Range: $87 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel Pucon 3*
Number of rooms: 133
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Pucon
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Pucon staff and other travellers.
3 questions
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Questions? Get answers from Gran Hotel Pucon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the lake.”
 of 5 bubbles clarkat44, 26 Mar 2017 | Read review
“Unable to request a room with lake view”
 of 5 bubbles 57patricia2014, 22 Mar 2017 | Read review
“Get a room with view of lake”
 of 5 bubbles 675theresag, 10 Nov 2016 | Read review
“choose lake or volcano views”
 of 5 bubbles 720chrisj, 30 Jan 2016 | Read review
“The higher is the room the better the view”
 of 5 bubbles vasco612015, 7 Dec 2015 | Read review
5 of 5