Hotel Cabana del Lago

Hotel Cabana del Lago

Klener 195 Pasaje Luis Wellmann, Puerto Varas 5550447 Chile
Traveller (1571)
Estar habitación Club Suite en Club del Lago
Room & Suite (520)
Terraza Ailén 75
Dining (129)
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Fully refundable before Sat, Jun 8
Breakfast included
No prepayment needed
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C$173
C$121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#5 of 29 hotels in Puerto Varas
4.7 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Cabana del Lago is the biggest property in Puerto Varas with 10.000 sq mts. with an exceptional location and infrastructure in a warm, rustic, mountain style an ideal place to enjoy the South, and its wonderful natural surroundings. In fact, it is placed in front of Llanquihue Lake bay, bringing the guests the opportunity to enjoy a panoramic view of the lake and volcanoes. In the heart of nature, the hotel becomes a dream place for contemplating and resting. It has the most complete offer of services: spa, heated pool, sauna, steam, gym and full activities such as bicycles, pool table, kids spaces, and just behind a park and canopy. The Restaurants are the perfect place to taste the typical flavours of the region.Hotel Cabaña del Lago has 157 warm and comfortable rooms, garnished with recycled woods typical from the south of Chile and equipped with all the comfort needed for having an unforgettable experience with your couple, family or friends. All rooms have an impressive view to Llanquihue Lake and volcanoes. They also are divided in three categories standard, superior and Club.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Children's playground
Parking
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kids' meals
Snack bar
Billiards
Children's television networks
Kids club
Kids pool
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun terrace
Butler service
First aid kit
24-hour check-in
24-hour front desk
Ironing service
Room features
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Cable / satellite TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish, Portuguese

Location

Klener 195 Pasaje Luis Wellmann, Puerto Varas 5550447 Chile
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Tepual Airport
16.7 km
See all flights
Canal Balo Airport
78.8 km
See all flights
2,962Reviews34Q+A100Room tips
Traveller rating
  • 1,679
  • 872
  • 268
  • 90
  • 53
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Detailed Reviews
Bill M wrote a review Jan 2020
Baltimore, Maryland30 contributions49 helpful votes
5.0 of 5 bubbles
This hotel offers a relaxing location in front of the lake and just down the street from the city center. Clean room and generous bath offers rustic respite and comforting amenities. Within 15 minutes walk from the city center, the hotel staff is friendly, and the restaurant offers a hot and child breakfast selection and cozy bar for evening meals.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cabanasdellago, Director de Relaciones Públicas at Hotel Cabana del Lago
Responded Jan 12, 2020
Dear OHmariam Thank you for your comments, we hope to see you again so you can enjoy our hotel Regards Mary Sanchez
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suejdavies wrote a review Mar 2020
Epsom, United Kingdom99 contributions58 helpful votes
4.0 of 5 bubbles
We loved Purto Veras, and this hotel was in a perfect location to enjoy it. The hotel is on the large size and caters for large parties passing through. However, this didn't seem to affect the running of the hotel and didn't bother us. The staff were friendly, cheerful and helpful. Our room was comfortable, with great views across the lake. We had drinks in the bar which were reasonably priced but ate out in restaurants in the evening. We did use the dining room for breakfasts which we thought were poor (do people really eat that many cakes for breakfast ?). However, breakfasts everywhere we stayed in Chile were poor, in our opinion. Overall, an enjoyable stay. (Three very good restaurants near by - Costumbrista, El Humedal, Casavaldes)
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francisca Méndez, Promocionar at Hotel Cabana del Lago
Responded Mar 23, 2020
Thank you very much to talk about your experience in our Hotel. We hope to see you soon. Best Regards
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DerD wrote a review Feb 2020
Ashland, Oregon57 contributions53 helpful votes
4.0 of 5 bubbles
Hotel has a great view overlooking the lake and the Orsono Volcano in the distance. The food was good and the walk to town was not difficult. The staff was very attentive but the location of the hotel on the hillside left the layout of rooms to be a little inconvenient.
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Review collected in partnership with this hotel
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mary Sánchez, Director General at Hotel Cabana del Lago
Responded Feb 20, 2020
Dear Dmer, Thank you very much for your comments, indeed as you indicate the hotel is very close to the city and its tourist attractions so you can walk on foot as it is a safe and quiet place. Our collaborators are always attentive to the needs of our guests giving an opportune service and with the warmth that characterizes the south of Chile. Many greetings Mary Sanchez
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Stina0303 wrote a review Feb 2020
Boston, Massachusetts4 contributions8 helpful votes
3.0 of 5 bubbles
The reason for my 3 stars and not 4 is that neither of us had a hot shower. Both of us were only able to get a luke warm shower which is a bummer on any day but especially after traveling 31 hours. Very clean and organized. Thoughtful staff. We only had breakfast there which was a typical buffet - nothing special but not bad at all. Nice view of the lake from dining room as well as from bar and sitting area.
Furnishings in room are sparse which was fine for me - but there is no clock which was a problem for my friend bc he had no phone/computer with him but the front desk gave him a wake up call so again not really an issue.
Can’t comment on the tv watching as the area is so cute and full of life there is no need for tv.
Our rooms (211 and 311) faced the park (although my view (211) was of the road though it was considered ‘superior’) which was a very busy place until around 11pm...and that was a Thursday night. Lots of music, crowds etc. We were so tired it didn’t affect our sleeping even though it was very loud. Also I could hear my friend above me every time he walked around but could not hear my neighbors as much - so the ceilings are ‘thin.’
Overall we felt very safe at the hotel and it was very clean and the beds were very comfortable.
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Review collected in partnership with this hotel
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: If you want a view book a higher floor - the 6th floor is actually the lobby level so probably...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francisca Méndez, Marketing at Hotel Cabana del Lago
Responded Feb 24, 2020
Hi!, thank you for your comments, we hope to exceed your expectations in a next visit. Best Regards
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Jotita wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
This is my 3rd time visiting and staying on this Hotel, it's cozy, warm environment, walking distance to downtown and the rest of the areas offered around the Llanquihue lake. Breakfast is so good, if you like sweets. Maybe Oatmeal as an option would be a nice add, as well as fresh juice ( specially in Summer), otherwise a great place for families or couples if you are lucky to get a cabin.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: 2nd floor, cabanas are the best.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cabanasdellago, Director de Relaciones Públicas at Hotel Cabana del Lago
Responded Feb 6, 2020
Dear Jotita -Thanks for sharing your comments in Tripadvisor: we are happy you appreciate details in our property and also from our staff. As you commented the Hotel has an amazing view to the Llanquihue Lake, volcanoes and the city, It is located near the most important touristic places, but beyond that, our staff is highlighted for its kindness and warmness service. Best regards and we hope you can return soon to the south of Chile. Mary Sanchez
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Brooklyneats wrote a review Jan 2020
Brooklyn, New York48 contributions24 helpful votes
1.0 of 5 bubbles
Over the years I have stayed here over a dozen times. This year we brought friends and I paid for both reservations all at once (one single cc charge) A few days later I saw they charged me again for one of the reservations. Perhaps not realizing I had paid multiple reservations on one single credit card charge. So I contacted and twice provided screen shots of the cc charges. Instead of apologizing and refunding the unauthorized charge they said maybe it was a bar bill I had forgotten about. Even though by simply adding up my original payment it is the exact total of both the reservations including tax, and the unauthorized charge is the exact amount of just one reservation! It is clear they didn’t actually try and resolve the error but simple denied it, hoping I won’t pursue it... again I stay here every year for the last decade, and this is how they deal with me... be warned.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotelcabanadellago, Guest Relations Manager at Hotel Cabana del Lago
Responded Jan 28, 2020
Good Afternoon I'm Francisca and I work as ecommerce executive in Cabana del Lago Hotel, I want yo apollogize with you for all this inconvenience. I'm already looked all our systems, and we don't have any pending case. Can you write to Anita Cardenas please? acardenas@hcdl.cl. She will help you to resolve your problem I'm very sorry and I hope that this situations has good terms Best Regards
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Michel W wrote a review Jan 2023
Davidsonville, Maryland386 contributions242 helpful votes
4.0 of 5 bubbles
The location of this hotel is fantastic. A short walk from the center of town, and close to several good restaurants and attractions. It is a generally well run hotel, with a great breakfast buffet. We liked it that there are people that serve you items from the buffet, which helps portion control and is more hygienic. The front desk is knowledgeable and helpful. Free parking on site is great. Probably all rooms have water views. We had room 412 which has 2 large windows overlooking the lake. The room was very nice, perhaps a bit dated. It would have been nice to have water and tea or coffee in the room. We had a great 2 day stay here.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mary Sánchez, Director General at Hotel Cabana del Lago
Responded Feb 8, 2023
Thank you very much for your comments, for us it is very important to know your opinion greetings
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Roisin wrote a review Nov 2022
London, United Kingdom80 contributions23 helpful votes
4.0 of 5 bubbles
Great location. Huge hotel which is somewhat impersonal. Breakfast was quite busy a lot of the time and they insist on serving you the buffet but offer quite small portions - best just to let people help themselves.

Room was clean and fresh, views were great.

The swimming pool was closed when we were there for refurbishment. The gym was small but had a weight rack, cable machine, treadmill and bike.

Food at dinner was mediocre and expensive so I would recommend leaving the hotel for food if you can. We arrived on a Sunday so didn’t have much choice.

Overall, a nice hotel but catering for the masses.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mary Sánchez, Director General at Hotel Cabana del Lago
Responded Dec 13, 2022
Dear Roisincn Along with saying hello, I greatly appreciate your feedback, as it helps us to be in a process of continuous improvement. Cheers
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jverou386499 wrote a review Jan 2020
Swakopmund, Namibia1 contribution
2.0 of 5 bubbles
Due to changes to our trip to Chile , I asked if I could delay my booking. This hotel was the only out of 10 hotels i have booked in Chile that did not agree and collected the full amount of the first night from my credit card. Be warned!
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Review collected in partnership with this hotel
Date of stay: January 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cabanasdellago, Director de Relaciones Públicas at Hotel Cabana del Lago
Responded Jan 20, 2020
Dear jverou, Thank you for your recent visit and I regret that it was not made to measure. I ask my sincere apologies for what happened and for the improper handling of the situation. regards. Mary Sanchez
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mjmrf29 wrote a review Mar 2020
surrey586 contributions115 helpful votes
4.0 of 5 bubbles
The hotel has great views across the lake and is set at the end of the promenade so a little away from the main town but very easy to walk in for dinner etc within about 5 mins.
Our room was spacious with a great view and a large bathroom. It was clean and had rustic charm.
The breakfast area was large with windows providing a view across the lake, plenty of tables and a good selections/choice of food. The bar also has an outside balcony, upon checking in you are given a voucher for a welcome drink.
Staff were always polite and helpful and I would recommend staying here.

There was a pool but we didn't have time to use this.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: higher room for the views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mary Sánchez, Director General at Hotel Cabana del Lago
Responded Mar 16, 2020
First of all, we are extremely grateful for your preference towards our hotel, we are very happy to know that your stay in our facilities has been to your liking and we are happy to receive your comment to us. The opinion of our guests is important to our team and we are pleased to hear from yours. A big greeting from Puerto Varas.
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Answer from Emily B
Pasadena, California34 contributions4 helpful votes
No se
Answer from Elliott M
Atlanta23 contributions36 helpful votes
Because of my balance and hearing issues I asked our tour company in Florida to reserve mobility-accessable rooms in Argentina and Chile. I encountered no barriers or difficulties at the Hotel del Lago or at the other three hotels during the trip.
Gustavo Q asked a question Mar 2015
Mexico City, Mexico217 contributions68 helpful votes
how close is the hotel from the water? do you have kayaks for guest to use in the lake?
Answer from hotelcabanadellago
Santiago, Chile3 contributions
Estimado, buenos días. Hotel Cabaña del Lago, cuenta con una ubicación privilegiada frente al lago, todas las habitaciones tienen una vista maravillosa. El hotel no cuenta con servicios náuticos, pero hay empresas del sector que cuentan con arriendo de estos servicios. Saludos cordiales
Emily B wrote a tip Mar 2023
Pasadena, California34 contributions4 helpful votes
5.0 of 5 bubbles
"If you stay in the eco cabanas, it’s a short walk outside to the lobby and restaurant so dress properly if rain is in the forecast"
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Wynn R wrote a tip Dec 2022
Morgan Hill, California2,349 contributions315 helpful votes
5.0 of 5 bubbles
"May be full up during ski season"
Read full review
JabbaJake wrote a tip Oct 2022
Monmouthshire, United Kingdom87 contributions67 helpful votes
5.0 of 5 bubbles
"Take a trip to Petrohue Falls and Osorno Volcano."
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C V wrote a tip Feb 2022
Santiago, Chile179 contributions88 helpful votes
5.0 of 5 bubbles
"Cabanas are great for family, specially if you connect two of them"
Read full review
mjmrf29 wrote a tip Mar 2020
surrey586 contributions115 helpful votes
4.0 of 5 bubbles
"higher room for the views"
Read full review
Not the right property for you?
There are more places to choose from in the Puerto Varas area.
PRICE RANGE
C$102 - C$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
y cabanas del lago hotel
FORMERLY KNOWN AS
Cabana del Lago Hotel
LOCATION
ChileLos Lagos RegionPuerto Varas
NUMBER OF ROOMS
155
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Cabana del Lago - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Cabana del Lago
Which popular attractions are close to Hotel Cabana del Lago?
Nearby attractions include Philippi Park (0.2 km), Casa Kuschel (0.3 km), and Iglesia Luterana (0.4 km).
What are some of the property amenities at Hotel Cabana del Lago?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Cabana del Lago?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Cabana del Lago?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Cabana del Lago?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Cabana del Lago?
Conveniently located restaurants include Restaurant Casavaldes, El Humedal, and Mesa Tropera.
Are there opportunities to exercise at Hotel Cabana del Lago?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hotel Cabana del Lago have airport transportation?
Yes, Hotel Cabana del Lago offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Cabana del Lago located near the city centre?
Yes, it is 1.0 km away from the centre of Puerto Varas.
Does Hotel Cabana del Lago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Cabana del Lago?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
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