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Hotel Casa Zanartu

Compañía de Jesús, 1520 Compañía de Jesús, 1520, Santiago 8340401 Chile
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Traveller (80)
Room & Suite (38)
Dining (22)

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About

#119 of 230 hotels in Santiago
Location
Cleanliness
Service
Value
Hotel Casa Zañartu is located in the center of the city of Santiago, Chile, a few meters from the Plaza de Armas and 20 minutes from the International Airport. The mansion -French neoclassical style- belonged to the family of Don Miguel José de Zañartu Santa María, who participated in the 1810 revolution and signed the Chilean Proclamation of Independence as Minister of State. Among its services we find Wi-Fi, breakfast, terrace, meeting room and transfers. The hotel has 17 spacious and comfortable rooms, equipped with TV, desk, Wi-Fi service, shower and hairdryer. Hotel Casa Zañartu invites you to discover the charm and history of Chile, in its capital that fills all who visit it with life.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Coffee shop
Restaurant
Outdoor dining area
Banquet room
Meeting rooms
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
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Room features
Desk
Housekeeping
Room service
Wardrobe / wardrobe
Cable / satellite TV
Flatscreen TV
Extra long beds
Walk-in shower
Clothes rack
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Spanish

Location

Compañía de Jesús, 1520 Compañía de Jesús, 1520, Santiago 8340401 Chile
Name/address in local language
Hotel Casa Zanartu
72Reviews4Q+A3Room tips
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Terry L wrote a review Mar 2024
2 contributions
We stayed a couple of days at Hotel Casa Zunartu. The folk there are extremely friendly and go out of their way to assist with whatever you want help for. The very good natured and very tall young man, in particular, really gave very willing help with whatever problem we had. It is a very pleasant place to stay. Although we did not eat there, the restaurant appeared well patronised and the food looked very good. Brighter lighting in the room would have been nice. Overall very cosy and historically interesting establishment. We can definitely recommend it. Terry & Leilei Little
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Date of stay: March 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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faziok wrote a review Mar 2024
Windsor, Canada102 contributions19 helpful votes
+1
We booked this hotel for our honeymoon based on it's location and the online pictures. Our driver initially struggled to locate the hotel because it is not well advertised from the outside, but we let that go once inside, as it is a very aesthetically beautiful hotel and we were excited to be there. However, the staff really struggled to communicate with us since we only speak English, and would sometimes walk by us (rather than serve us) while we sat in the restaurant because of the language barrier. We even factored in that we'd be safe staying here language-wise since hotel is in a central part of downtown Santiago. Our room was spacious but we had multiple problems with it. To start, our room had a large window above the door and the hallway lights stay on 24/7, so it was never fully dark in the room which made it very difficult to fall asleep. We kept trying to ask staff to turn them off in the middle of the night but nothing worked. To make matters worse, the walls were thin so we could hear noise at all times, and our room lacked the cleanliness expected.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SiriusSkier23 wrote a review Feb 2024
Nosara, Costa Rica612 contributions293 helpful votes
Great location near the historical area. Nice large rooms in an old building with a lot of character. Friendly staff with very good English. Nice courtyard to sit in and have a meal from the cafe in the hotel. Comfortable beds and a nice shower.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kerry G wrote a review Nov 2023
2 contributions
Excellent hotel! Fantastic front desk staff, extremely friendly and helpful. They stored our luggage for us before our room was ready, which allowed us to walk around Santiago unburdened. We did not eat at the cafe but the area was very nice with an outdoor patio. We received assistance in calling a taxi for 3am for a very early morning flight out of Santiago. Definitely recommend staying at this hotel. Be careful on the streets surrounding as there are pickpockets. Suggest waiting inside the lobby if you’re waiting for a taxi and keeping any phones or wallets in a secure bag.
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Date of stay: November 2023Trip type: Travelled with family
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majaguara wrote a review Jul 2023
Gdansk, Poland21 contributions1 helpful vote
+1
Let's start with the fact that I've been using Booking for many years, and I know that their policy regarding room photos means you get what you book, the pictures when you choose a room are not just "sample" pictures. We ordered a large room with two bright windows, but got a room with one window that faced a wall. Arriving in the evening at the hotel, leaving in the morning for the flight. So, the first disappointment - a different room. Secondly, since we are just friends, we always choose a twin room, but since there wasn't any available, we settled for an “extra large double bed,” but the room had a regular double bed. The bathroom floor was filthy. The bathroom fan made a noise like a motorcycle. All of this was just the beginning of the upcoming tragedy. The shower - no hot water. Not even warm. First, we were told to wait for 20 minutes. Then we were asked to turn it off, wait again for 10 minutes. One of us was already wrapped in a towel, hoping for a shower. The other was trying to find a solution at the reception. The water was still freezing. The receptionist, although trying to help, was irritated and didn't hesitate to say that it wasn't his fault. Finally, he suggested taking a shower in another room. We grabbed our belongings and went there - a small room on the third floor, where we actually found the “extra large double bed”. Although there was no window and the room was much smaller, at that stage, the most important thing was the shower. We asked about the morning shower, and the receptionist said we could either come back in the morning or move to this room now. Although it was on the third floor and each of us had large baggage, we decided to move, especially since the bigger bed (which we ordered) allowed us to have a comfortable sleep separately. The receptionist offered help with baggage, but never helped. The reception looked rather offended. No one offered us even a cup of tea as an apology. As if the shower was just a whim of ours. Then breakfast was supposed to start at 8 am. We had to leave for the plane at 8:40, so we wanted to have breakfast at 8, being washed up and packed. We went downstairs at 8:05. There was no buffet or set tables. After 5 minutes, the lady brought us a glass of juice and a yogurt, without a spoon. After another 5 minutes (8:15), she brought us cutlery, tea, and toast bread. She asked if we wanted scrambled eggs, we said yes. She asked if we wanted ham with that, to which we said 'no ham' and 'vegetarian'. After another 5 minutes (8:20), the lady brought us scrambled eggs with ham in.. ketchup/jam tiny bowls. I told her I requested no ham, and she said there was no such possibility because they were making it all on one pan, and we had to either eat it with ham or not eat it at all…. 😊 I went to the reception to say that requesting plain scrambled eggs after waiting for 20 minutes was not a sophisticated request, and asked for scrambled eggs without anything. It turned out that it was possible, and at 8:30, she brought us scrambled eggs in the same ketchup/jam tiny bowl. It was like 1/3 of an egg. All we wanted was the room we booked, warm water, and breakfast at the agreed-upon time. Bread, butter, egg, tea. All at once. So, if you care about the same - a room as in the photo, a warm shower, and breakfast on time - do not book this hotel under any circumstances. During all this, they looked at us as if we were expecting something unreasonable.
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Date of stay: July 2023
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Djh wrote a review Apr 2023
6 contributions
Excellent in every respect, especially considering the very reasonable room rate. Reception staff extremely helpful as were the breakfast serving staff. The negative reviews which I have read bare no relation to reality whatsoever and I write as a 73 year old retired diplomat who has stayed in a huge number of hotels. Casa Zanrtu hotel offers remarkable value for money in which, by S American standards, is an expensive country. I will certainly use it again
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask for a back room to avoid street noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ketty66 wrote a review Dec 2019
10 contributions4 helpful votes
+1
It is a lovely and delicious restored antique house near La Moneda Palace in the historical center of the town , if one’s like this kind of hotel , posh and simple in the same time you will consider it almost perfect !!!! The staff efficient and gentle . You can easily reach downtown by walking , I stayed there for a week and really felt at home!!! I would, however, suggest the owners to improve their breakfast, which honestly does not reflect the style of the hotel, use fresh bread instead of the packaged one, prepare some grandmother's cake, fresh orange juice ..... because it is a really nice hotel and with a few simple steps the customers will love it♥️ Delizioso hotel nel centro storico, casa di inizi novecento con patio interno , tutte le stanze rispettano gli arredi originali e L’ insieme è davvero sorprendente . Unico neo la colazione che stona con lo stile dell ‘ hotel , solo un suggerimento per renderlo perfetto , perché invece dei pane confezionato Non servite pane fresco e dolci fatti in casa ...s Spremuta di frutta fresca ... ecc. ecc .... secondo me i clienti di questo tipo di hotel adorerebbero i cambiamenti .... fateci un pensierino
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Casa Zañartu, Propietario at Hotel Casa Zanartu
Responded Nov 12, 2020
Thank you so much for your comment, i hope we can meet us again!! Thank you for the tips about our breakfast, we are considering a new option for that, we are a new administration, so every comment for us is a big help! we are still alive, so we´ll wait for you again! thank you!! and see you soon! best regards, Bárbara Gajardo Contreras operation manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zosef wrote a review Jun 2019
8 contributions1 helpful vote
What an awesome place! Would definitely recommend to others and will stay here again. Great staff, great location and great rooms. Staying at this hotel was a top start to my first time visiting Chile. 👍👍
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Date of stay: June 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Montanatraveler312 wrote a review Mar 2019
Ballantine, Montana86 contributions28 helpful votes
When we got to the hotel we were checked in by Alahandra. She was very helpful and as we had problems with the driver service from the airport to the hotel she called the service and helped us explain the problem we had with the service. She spoke very good English and we spoke very bad Spanish so she was very helpful. She helped us with a map and places within walking distance of the hotel. At night Nelson was on duty and since we would leave very early in the morning on our tours he was very helpful. Since the restaurant was not open when we got up he would get us tea before we left. The hotel was an old house built back in the late 1800's and since converted over to a hotel. For it's age it was in very good shape and the rooms had large fans you could use to help ventilate and cool down the room. Made it very comfortable in the room. the bathrooms was nice and the showers had good hot water. Beds were very comfortable and the room had plenty of room. We had a door that led right out to an enclosed courtyard surrounded by the hotel and was very nice to go out and relax in the evening when you got back. You were able to also get something to eat and the staff would take your order and bring your food out to you. All in all a very pleasurable experience and nice hotel. Staff were very helpful. Within easy walking distance to the downtown area and historical sites in Santiago.
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PH v wrote a review Mar 2019
Tilburg, The Netherlands356 contributions54 helpful votes
The hotel is beautifully decorated and has its own special atmosphere. Location is very good. Rooms are really very spacious. Staff is friendly. Breakfast is very simple and starts at 8. The hotel is without lifts. I can highly recommend this hotel if you want a pleasant to stay.
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Date of stay: March 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$81 - C$129 (Based on Average Rates for a Standard Room)
LOCATION
ChileSantiago Metropolitan RegionSantiagoCentro Histórico
NUMBER OF ROOMS
17
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Casa Zanartu (C̶$̶1̶5̶1̶) C$118 - UPDATED 2024 Prices, Reviews & Photos (Santiago, Chile) - Tripadvisor

Frequently Asked Questions about Hotel Casa Zanartu
Which popular attractions are close to Hotel Casa Zanartu?
Nearby attractions include Espacio M (0.4 km), Iglesia Santa Ana (0.2 km), and Mall Chino Duandy (0.3 km).
What are some of the property amenities at Hotel Casa Zanartu?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Casa Zanartu?
Top room amenities include a flat screen TV, a desk, and extra long beds.
What food & drink options are available at Hotel Casa Zanartu?
Guests can enjoy free breakfast, an on-site restaurant, and an outdoor dining area during their stay.
Is parking available at Hotel Casa Zanartu?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hotel Casa Zanartu?
Conveniently located restaurants include Blue Jar, Lima Limon, and Castano.
Does Hotel Casa Zanartu have airport transportation?
Yes, Hotel Casa Zanartu offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Casa Zanartu located near the city centre?
Yes, it is 0.7 km away from the centre of Santiago.
Does Hotel Casa Zanartu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Casa Zanartu?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Casa Zanartu?
Many travellers enjoy visiting Centro Cultural Palacio de la Moneda y Plaza de la Ciudadanía (0.6 km), Ex Congreso Nacional (3.5 km), and Intendencia de Santiago (0.6 km).