We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Our experience was not that of a 4 star hotel, 3 star at best.
Walls all scuffed up with weird stains. Bathroom moldy. One piece of soap and one shampoo.
WiFi didn't work in the room, had to use only in the tiny lobby...More
We had a really great experience at Hotel Gen. The staff was so friendly and always went above and beyond (they especially went out of their way to make my 5-year old son feel special).
We were on the 7th floor, and while the view...More
Having visited several hotels over the last years but never found a hotel with so many flaws as this one. It is cheap but there are a few things that should be OK, such as the telephone and thetelly are two of the things which...More
My husband and I came to this hotel with great trepidation because of the poor ratings given to it by the reviews we read on tripadvisor. This is what has saved us from being disgruntled and upset. It has turned out so far, after one...More
Hotel Gen is under the guise of a friendly, fashionable and tourist friendly hotel when in reality, they barely speak English, are located in a filthy part of the city and have no sense of business integrity.
The Ugly - My credit card number was...More
US$51 - US$142 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Best Value Hotel in Santiago
#27 Spa Hotel in Santiago
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Agoda, Orbitz, Hotwire, Cancelon, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Gen Rooms reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.