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Santiago Marriott Hotel

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Traveller (850)
Room & Suite (178)
Dining (101)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#37 of 230 hotels in Santiago
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Take in the beautiful scenery and enjoy a luxurious stay at Santiago Marriott Hotel. Our Santiago, Chile hotel is in a relaxing and memorable setting in the Las Condes district near downtown Santiago, Parque Arauco, Vitacura and Parque Araucano. After a busy day, unwind with a dip in our outdoor pool, or enjoy on-site dining at Latin Grill Restaurant.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Banquet room
Meeting rooms
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Seating area
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Mountain View
Languages Spoken
English, Spanish

Location

Avenida Presidente Kennedy 5741, Las Condes, Santiago 6772208 Chile
Name/address in local language
Santiago Marriott Hotel
1,772Review34Q+A100Room tips
Traveller rating
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  • 24
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Popular mentions
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Luverz wrote a review Mar 2024
Macomb, Illinois17 contributions19 helpful votes
This is a lovely hotel in a great location in a lovely city. However, what I want to stress is their outstanding customer service. I was having a health issue and I went to the front desk. I did not know where the pharmacy was nor more importantly, I did not speak English and thought it would be difficult to explain my issue. Estefania Acosta was patient and understanding and arranged for a young man to take me to the pharmacy. Matias walked me to pharmacy and translated and was so helpful! Both these employees are such an asset to a wonderful hotel and went way beyond their job to help me. Stay at this hotel. They will take good care of you!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded 3 weeks ago
Dear Luverz, Than you kindly for taking the time to share your experience with us, we will make sure to share this with our team members. We take pride in our wonderful hospitality, always. We hope you are feeling better and got to also enjoy your stay with us. Hope to see you back whenever your travels bring you back to Santiago,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ikelmay wrote a review Mar 2024
british columbia263 contributions191 helpful votes
The Santiago Marriott is a striking building, located in the Las Condes district. The building dates back to 1999 and some of its features underly the age. The lobby for instance is vast and cavernous. Our room was spacious if a little spartan. I understand the last refurb was in 2010. Having said that, the bed was very comfortable with spotless linens, and the bathroom was more than adequate with great water pressure in the shower. The rooms have giant picture windows with exceptional views, with some possible sound penetration from outside if you are facing the highway. This didn't cause us any problem however. The big standout to our stay though was the amazing staff. Cristobal at the front desk was superb and couldn't have been more helpful, and Luisa in the breakfast room was so friendly. We found all the staff to be engaging and warm and they really made our stay special. The buffet breakfast was amazing with a huge choice of both cold and cooked-to-order items.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded 4 weeks ago
Dear ikelmay, Thank you kindly for your words, we take great pride in the service we provide to all of our guests. We are happy that your experience with us was this special. We will make sure to share your comments with our staff. Please, we hope to see you back whenever your travels bring you back to Santiago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marilee C wrote a review Mar 2024
1 contribution
We were treated like royalty, had our rooms upgraded, received a late checkout, and received a lot of personalized attention, especially from Paula Ramirez. Hans was also very attentive. The staff in the M lounge were all gracious and really pampered us. It was truly the best experience we’ve had in a Marriott and we’ve stayed in many over the years.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded 4 weeks ago
Dear 259marileec, Thank you kindly for your review, we will make sure to share your comments with our staff. Moreover, thank you for taking the time to share your wonderful experience with us. We hope to see you back whenever your travels bring you back to Santiago,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Judy B wrote a review Feb 2024
1 contribution
First time visiting Chile. Was part of a group taking a South American cruise visiting Argentina and Chile. We did not speak Spanish. The staff was very helpful and most spoke English well enough to help our group. The rooms were large, very clean and very comfortable. Bathroom large and clean. Our luggage was waiting for us in our rooms when we got back to the hotel. Although we were leaving very early in the morning, the hotel prepared a light breakfast for us. A special thank you to Paula, one of the desk staff, who spoke English very well and helped us check in for our flight the next day and printed off our boarding passes for us. The staff of the Marriott Santiago were excellent ambassadors for Chile. Thank you
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded 4 weeks ago
Dear K6325OBjudyb, Thank you kindly for sharing these words about your last experience with us. We sill share your grattitude with Paula and our staff. We take pride in our wonderful hospitality, always. Hope to see you back at the hotel whenever your travels bring you back to Santiago,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne G wrote a review Feb 2024
Eugene, Oregon2 contributions1 helpful vote
Everyone at the Santiago Marriott was extremely helpful and friendly. Cris at the front desk went above and beyond to assist us with any questions we had. The breakfast buffet was varied and yummy. The room was clean and comfortable. The concierge set up a great trip with driver, Pedro and guide, Lorena. Highly recommend
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded 4 weeks ago
Dear PenelopeG777, Thank you kindly for taking the time to share your experience at Santiago Marriott. It is delightful to share comments like yours to our commited and hardworking staff. Hope to see you back whenever your travels bring you back to Santiago,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larry R wrote a review Feb 2024
1 contribution
We stayed at the Santiago Marriott Jan 17-20. It is a clean, modern hotel with friendly and helpful staff. The most impressionable was Christobal at the front desk. He greeted us with a kind and helpful demeanor, helped us understand the restaurants and amenities, and each day we walked past the front desk he asked about our stay and offered assistance. The bellmen were busy when we departed so Christobal personally took our luggage to the transport vehicle and loaded it himself. The room was clean and had all the amenities we’ve come to enjoy in a Marriott hotel. I suggest you pre-purchase the breakfast package as it is fabulous and well worth the money. Excellent location and within walking distance of the nearby shopping mall.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The room had a U.S. 120v electric outlet built into the desk, so we didn't need our converter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded Feb 15, 2024
Dear larryr363, Thank you kindly for taking the time to share your experience during your stay with us, we'll make sure to share your comments with Cristobal, we are proud of the service we constantly provide to our guests. We would be happy to host you back any time your travels bring you back to the city,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tamara G wrote a review Feb 2024
1 contribution
We had a wonderful few nights at the hotel. It was well located for us. Cristobal was extremely helpful. Breakfast was well varied. Dinner also was very tasty. Rooms were well cleaned and the bathroom facilities great. The only complaint: we needed to reach a destination quickly and were advised that the hotel had their own taxis. We knew this would cost more than regular taxis. On the way back to the hotel from our destination we took a regular taxi. We were horrified that the hotel taxi was priced at FOUR times the amount of the regular one. We believe that this harms the reputation of the hotel.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded Feb 15, 2024
Dear tamaragl4897MP, I would like to thank you for taking the time to share your experience on Tripadvisor. We take great pride in serving your needs and the opinion from a guest as valuable as you is really important to us, and we are so happy you also enjoyed our culinary offerings. We will make sure to share your comments with our associates. Regarding the taxi company, we only recommend approved companies, which fares are higher than a regular, usually unsafe, taxi service. We are very sorry this situation eclipsed your good experience with us. Please feel free to contact me directly whenever your travels bring you back to Santiago,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave D wrote a review Jan 2024
Eagle, Colorado3 contributions
This hotel staff should teach the rest of Marriott how to do it correctly. Wonderful staff, particularly Kaddy at the front desk. She was knowledgeable and positive with excellent english. Made us feel like family. The executive lounge always had fresh food, and excellent wine. Hosted by Luciano, he is attentive and accommodating. Breakfast was so good, we never had lunch. Can't wait to go back.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded Feb 15, 2024
Dear 530daved I would like to thank you for taking the time to share your experience on Tripadvisor. We take great pride in serving your needs and the opinion from a guest as valuable as you is really important to us. We will make sure to share your comments with our staff. We will be pleased to welcome you back any time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary I wrote a review Jan 2024
Phoenix, Arizona239 contributions107 helpful votes
Great accommodations and staff. In house restaurants convenient and were great tasting and priced reasonably. I had a great view of the city from my 25 story room. It was next to huge 4 story shopping mall and 2 blocks to Hop on Hop off bus, City tour picked up from hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded Jan 25, 2024
Dear MLIPhoenix_Arizona, I would like to thank you for taking the time to share your experience on Tripadvisor. We take great pride in serving your needs and the opinion from a guest as valuable as you is really important to us. If you have any other comments that you would like to share with us, please feel free to contact me directly. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RayICue wrote a review Jan 2024
Cornelius, North Carolina3960 contributions667 helpful votes
Enjoyed our visit, good safer location. All amenities were available and we enjoyed the insight food service most . The spa facilities were great, but disappointing with the jacuzzi being out of service our complete stay. The massage service was as expected and all good . The onsite coffee service was disappointing with availability being an issue anytime of day. And limited availability. Rooms and view were fine .
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Lovera, General Manager at Santiago Marriott Hotel
Responded Jan 25, 2024
Dear IrishCueTravel, I would like to thank you for taking the time to share your experience on Tripadvisor. We take great pride in serving your needs and the opinion from a guest as valuable as you is really important to us. We also appreciate your feedback as it plays an important role in better understanding the perception of our customers. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$221 - C$309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott santiago, santiago marriott
LOCATION
ChileSantiago Metropolitan RegionSantiagoLas Condes
NUMBER OF ROOMS
280
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Santiago Marriott Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Santiago Marriott Hotel
Which popular attractions are close to Santiago Marriott Hotel?
Nearby attractions include Escapology Chile (0.4 km), Araucano Park (0.4 km), and Parque Arauco (0.4 km).
What are some of the property amenities at Santiago Marriott Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Santiago Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santiago Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Santiago Marriott Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Santiago Marriott Hotel?
Conveniently located restaurants include Latin Grill, Nowa's Cantina, and Cafe Med.
Are there opportunities to exercise at Santiago Marriott Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Santiago Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Santiago Marriott Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Santiago Marriott Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Santiago Marriott Hotel?
The staff speaks multiple languages, including English and Spanish.