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Santiago Marriott Hotel

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Traveller (605)
Room & Suite (254)
Dining (86)
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Overview
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“latin grill”(22 reviews)
“cafe med”(9 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,502)
There are newer reviews for Santiago Marriott Hotel
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Traveller rating
361
226
49
21
6
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361
226
49
21
6
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All reviewsthe concierge loungelatin grillcafe medgreat hotelparque araucoshopping mallcorner roomconference roomchillilobby barnice mallthe hotel is conveniently locatedbusiness traveleran upgradechilean wineandes mountainsfront desk staff
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11 - 15 of 663 reviews
Reviewed 18 March 2018

This hotel is great. The staff is friendly and the rooms are clean, comfortable, and offer amazing views of the Andes mountains. The location is near lots of resturants and markets. I had a great massage at the spa while I was there and would...More

1  Thank PDannaD
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 4 weeks ago

Dear PDannaD, It is great to know that your stay at Santiago Marriott Hotel lived up to your expectations. Thank you for choosing our property and for sharing your feedback. We hope to see you soon. Kind regards, Victor Parada General Manager

Reviewed 18 March 2018

This place was just lovely. Oh, my, the views!!!The location is excellent, near a huge mall, a large park and many downtown sites. We had booked 1 night, but Michaelangelo at the desk helped us to add another night so that we could rest after...More

1  Thank thegreatmargey
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 5 weeks ago

Dear thegreatmargey, Thank you for sharing your thoughts o TripAdvisor after staying at Santiago Marriott Hotel. We are very happy that you enjoyed our location, facilities and services. We will share your positive comments with Miguel Angel and Hans and will congratulate them for providing...More

Reviewed 17 March 2018 via mobile

We like this hotel. It is big but it doesn’t feel overwhelming. As Marriott gold card members we got upgraded to a beautiful suite on the 15th floor and the executive lounge was beautifully located with superb views over the city and mountains. As regular...More

1  Thank Tony T
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 5 weeks ago

Dear Tony, We are pleased that you enjoyed your stay and the views from your suite and the Executive Lounge. We value yoour comments and appreciate you taking the time to write them on TripAdvisor. We hope your travel plans bring you back to Santiago...More

Reviewed 10 March 2018 via mobile

It’s a very big hotel. I did not sleep well as I could hear everything from my room. I had a hard time opening the shower, had to call a colleague used to have Santiago layovers to tell me how it worked. I used room...More

Thank Flyairbus T
Response from Santiago_Marriott, Guest Relations Supervisor at Santiago Marriott HotelResponded 11 March 2018

Dear Guest, Thank you for taking the time to tell us about your experience on Tripadvisor. Please accept our apologies for not meeting your expectations during your stay. In Santiago Marriott Hotel every day we seek to improve our services and make sure that situations...More

Reviewed 10 March 2018 via mobile

I stayed at the Santiago Marriott for two nights on a business trip. I would highly recommend this hotel. The staff is friendly and helpful. There are onsite restaurants for breakfast etc. The location is ideal with close proximity to a local park and shopping...More

1  Thank Matthew H
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 12 March 2018

Dear Matthew, We are very happy that you enjoyed your stay at Santiago Marriott Hotel and that you found our staff to be friendly and helpful. Thank you for recommending us and for sharing your comments on TripAdvisor. We hope to see you again soon....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$186 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#17 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$186 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#17 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (605)
Room & Suite (254)
Dining (86)
Pool & Beach (16)
Business Centre & Event Rooms (19)
Family and Play Areas (8)
Questions & Answers
Ask a question
Michelle W
6 April 2017|
AnswerShow all 2 answers
Response from Lester M | Reviewed this property |
Yes they are very helpful
0
Votes
Peru201193
12 March 2017|
AnswerShow all 12 answers
Response from Daniel F | Reviewed this property |
I'd say allocate about 30-40 minutes max for the cab ride. There's a taxi service in the lobby across from the reception desk.
1
Vote
Sue J
5 January 2017|
AnswerShow all 6 answers
Response from BRETT A | Reviewed this property |
It is also in the Las Condes Vitacura area. There is a subway station about 5 blocks from the hotel
0
Votes
Room Tips
"Suites ending in 11 (eg 1411) have a fantastic panoramic city view."
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"Great views high up. The corner rooms are wonderful!"
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"Corner room had a great view."
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"Good views from upper level rooms, nice lounge area, excellent service, good location, great for business..."
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